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Dana Chisnell 'Design for all: Using Design to improve outcomes between the US Government and its citizens'

Dana Chisnell 'Design for all: Using Design to improve outcomes between the US Government and its citizens'

This is HCD – Human-Centered Design, UX & Service Design Thinking Podcast · The Human Centered Design Network

September 24, 201932m 26s

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Show Notes

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Hello, welcome to Bringing Design Closer. My name is Gerry Scullion and I’m a service design practitioner and trainer based in Dublin City, Ireland. 

In this episode, I caught up with the wonderful, the one and only, Dana Chisnell. Now, we met a number of years ago when I was speaking at UX Scotland and had a great conversation at that time about design in government. I’m delighted today to continue that conversation on the show. We also speak about her time working on a tour of duty type of project for two years within the Obama administration, designing for comprehension and also, get some more sage advice from Dana about the early-stage design activities to do within an organisation of low design maturity. 

Creators & Guests

  • Gerry Scullion - Host
  • Stef Murphy - Producer

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Topics

Human-Centered Design (HCD)Service DesignUX & Design ThinkingSystems Thinking & InnovationTechnology & Data in DesignEthics & Responsible Design