What is an incident? How come no one declare them?
This is Fine! A podcast about resilience engineering and software · Colette Alexander and Clint Byrum
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Show Notes
Michael Wettick’s Lund thesis is great, and Laura Maguire’s paper on the Costs of Coordination that is a shortened version of her dissertation is worth a read!
Clint’s SRECon talk that he mentioned a couple times: https://www.youtube.com/watch?v=k4UaDDkLOhw
Lorin wrote a great article on incidents and improvisation: https://surfingcomplexity.blog/2023/06/11/when-theres-no-plan-for-this-scenario-youve-got-to-improvise/
Incident.io and the people who work there have hilarious LinkedIn posts about how people use incidents in their org.
We talked about BlackRock3 who do incident command training: https://www.blackrock3.com/
Brent Chapman has also done great incident command training and has done some talks on why IT incident management can learn from fire/emergency response management processes.
We have a LinkedIn! https://www.linkedin.com/company/this-is-fine-a-podcast-about-software-and-resilience-engineering/
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