Season 1 · Episode 10
Episode 10 - When They go Full ITIL on You w/special guest john allspaw
This is Fine! A podcast about resilience engineering and software · Colette Alexander and Clint Byrum
February 20, 202551m 56s
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Show Notes
You can find John at Adaptive Capacity Labs or his (old) blog at Kitchen Soap.
ITIL is… well, it’s a thing.
Colette’s “You’re surprised it works in the first place” comes from Richard Cook’s brilliant Velocity talk in 2013.
FYI, John wasn’t talking about Franz Kafka, we think he was talking about Apache Kafka. But they are pretty similar, we think.