Season 1 · Episode 266
Evan MacMillan CEO of Gridspace on Conversational AI Analysis - Voicebot Podcast Ep 266
August 6, 20221h 14m
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Show Notes
Evan MacMillan started Gridspace 10 years ago to tackle a tough problem faced by contact centers: analyzing their conversational data. It's an application that stands apart from most conversational AI solutions with its focus on conversational intelligence as opposed to self-service. Before co-founding Gridspace, MacMillan was a co-founder at Zappedy, which was acquired by Groupon during the heyday of online deals communities. He earned a degree in product design from Stanford.