Episode 230
Shockingly Good Customer Service
How BombTech Golf offers shockingly good service so repeat orders are a given.
The Unofficial Shopify Podcast · Kurt Elster
November 5, 201950m 32s
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Show Notes
In this episode, 7-figure merchant Tyler 'Sully' Sullivan from Bombtech Golf teaches us his approach to customer service and how his focus "is shocking customers with amazing service so price and repeat orders are a given."
You'll hear:
- How a Facebook Group drives 100x ROI
- Why customer service can let you double or triple your prices
- Why revenue is a vanity number
- Examples of how to wow your customers
In 2018, BombTech Golf sold 170,000 golf clubs resulting in mid seven figure revenue with just three employees and a four hour work week.
Tune in for more details!
Resources
- Bombtech Golf - Sully's Shopify store
- Klaviyo - Sully's preferred email marketing automation platform
- EcomGrowners - Sully's agency
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Topics
customer supportshopify customer supportshopifyshopify customer servicecustomer serviceshopify training