
The Twenty Minute VC (20VC): Venture Capital | Startup Funding | The Pitch
1,461 episodes — Page 11 of 30

20VC: Why Financial Planning and Goals Do Not Work, The Decision to Ban Politics in the Workplace and Losing 1/3 of the Team Overnight & The One Question That Will Drive All Decision-Making for Leaders with Jason Fried, CEO @ 37Signals
Jason Fried the Co-Founder and CEO at 37signals, makers of Basecamp and HEY. Over an incredible 21-year journey, Jason and his co-founder David have scaled Basecamp to become the communication tool trusted by millions. Jason is also the co-author of the widely acclaimed, ReWork and has also made several angel investments in the likes of Intercom, Gumroad and Hodinkee to name a few. In Todays Episode with Jason Fried We Discuss 1. From Web Design Agency to Founding Basecamp: What was the a-ha moment for Jason when they had to make the pivot from a design agency to going full-time launching and running Basecamp as a SaaS company? What is Jason running towards? What is he running from? What is the single biggest fear that Jason is trying to avoid? 2. Jason Fried: The Leader: Why does Jason believe he is running from his position as leader and CEO @ Basecamp? Why does Jason not like or agree with goals or targets? Why are they not helpful? How does Jason make decisions today as a leader and CEO? What one question does he ask that determines his decision-making process? Why does Jason never compare himself to the competition? Why does he believe competition is for losers? 3. Jason Fried: The Politicisation of Leadership: Why did Jason and David decide to not allow politics in the workplace? How did they manage with 1/3 of their team leaving overnight? How was that experience for them personally? How did it impact the company? Is there anything they would do differently? Does Jason believe we will see the continued politicization of leadership in the coming months? How would Jason advise other CEOs when it comes to taking a stance on politics? 4. Jason Fried: Building the Best Team: What is the one question that determines whether you made a good hire? Why does Basecamp start with hiring all employees on a week-long project contract? Why does Jason believe the best CEOs approach management as the art of the individual? 5. Jason Fried: The Partner, Father, and Husband: Jason and David have been partners for 21 years, why does Jason believe it is helpful that they do not see each other much? Is it right for co-founders and partners to be friends? What have been Jason's single biggest lessons on what it takes to be the best husband? What does great fatherhood mean to Jason? How has it changed over time?

20VC Special: How To Fundraise Like a Pro: How to Size and Price a Round, How to Create FOMO and Urgency in a Fundraise, How to Structure Angel Allocations, The 7 Deadly Sins of Fundraising Decks, The 3 Signs a Potential Investor is Bad News
20VC: Fundraising 101 Today we are going to walk through the process of raising a funding round for a hypothetical company. We will break it down by different stages in the fundraising process and at those stages I will talk about how each element differs according to the round being raised. First, for 99% of fundraises it is a game of shots on goal. You need to have enough investors in the pipeline, it is a sheer numbers game. Miki Kuusi @ Wolt said on 20VC recently for his Series B he got 68 rejections before Laurel Bowden @83North said yes. Wolt sold in 2021 for $7BN to Doordash making a monster return for the company's investors. But 68 meetings before that yes, for the Series B. Also goes to show, you sometimes just need one true believer. How to Create a Target List of Investors Now we know we need enough shots on goal, we need to bring together a target list of investors, put these investors in three buckets: Priority (5 names of people you really want.) Tier 2 (15 names of people you would like) Tier 3 (15 names of people you would take money from but would not invite to your birthday!) So how do we choose who goes in what bucket? First, founder references speak volumes and lead to warm intros, so speak to your friends who are founders, ask which of their VCs have been the best, place even more weight on their recommendation if the company has not been a success. It is easy to be a VC champion when the company is flying, you often see the true colours of the VC when a company is really struggling or fails. Get a couple of names there and then analyse the VC landscape, you can do this on Twitter or the VCs website or blog and find the VCs that resonate best with your company. Look at the types of deals they have done before, are they interested in pre-seed fintech in Europe, do they do enterprise SaaS Series A in the Silicon Valley. You can see their portfolio, make sure it is a fit for them. I get about 200 inbounds per day across channel, about 150 are clearly not a fit for me because of stage, sector or location and so making sure the obvious are aligned is crucial. Then double down on their Twitter or public profile to see as much as you can about their values and how they portray themselves. Rule No 1, never work with assholes. Value alignment is really important. Now we have the five priorities and then I would say do the same for the Tier 2 and Tier 3 bucket, make sure they invest both in your stage, sector and geography. The Biggest Mistakes Founders Make Pitching: So now we have our pipe of investors. A couple of big mistakes I see founders make in this next step. They go to their priority names first. Do not do this. Your pitch both in delivery, style and messaging will improve so much with each meeting. Start with a couple where you would not be sad if they said no. Analyse in real time in those meetings what messages are hitting and what are not, where are investors spending the majority of the time, are there common questions that keep coming up. If so, create an FAQ page that is in the deck and that will prevent you from having to answer the most obvious in other meetings. With each meeting, you will find ways to iterate the deck, the messaging and the way you present. Another massive mistake founding teams make, if you are doing a Zoom call and it is a first meeting, do not have more than 2 people on the call from your team. It makes it tough to get to the core of the discussion and removes a lot of the relationship building with too many people too soon. If the investor likes the opportunity, they will ask to meet more team members but do not put too much in front of them to the point it dilutes the message and pitch. Now we have done the first investor meetings and we have iterated our deck and messaging in accordance with the feedback we got. We now progress to taking meetings with investors we want as our partners. How to Master the Subtleties of a First VC Call: Every investor call usually starts with each side telling a little about themselves and how they came to be the founder or the VC. As the founder, practice your intro, make it succinct, concise, break it into three chapters, a minute per one is a good guidance. In these you want to show a couple of things, founder <> problem fit or in other words, why you specifically have the right experience or skills to attack this problem. I also like to understand "insight development" as taught to me by the famous OG of seed investing, Mike Maples @ Floodgate. Insight development is the notion that the best companies are founded on a unique insight that the founder has about a product or market that is different to the way the world currently sees it. Include these two in your intro. Keep the intro to no more than 3-4 mins. For the VCs intro, it is important to try and understand a little more about them. Many VCs give boring and bland intros; "we do Series A and B in Europe and like to lead rounds." Very standard response and so you

20VC: Peloton CEO Barry McCarthy on Leadership Lessons Learned from Reed Hastings and Daniel Ek, What is Peloton's Competitive Advantage and Why Peloton is a Team and Not a Family
Barry McCarthy is Peloton's CEO and President. McCarthy is a seasoned executive who served as CFO of Spotify from 2015 to January 2020, and CFO of Netflix from 1999 to 2010. Prior to Netflix, McCarthy held various leadership positions in management consulting, investment banking, and media and entertainment. McCarthy has served on the boards of directors of Spotify and Instacart since January 2020 and January 2021, respectively. In addition, McCarthy has served as a member of the boards of Chegg, Eventbrite, MSD Acquisition Corp, Pandora, and Rent the Runway. In Today's Episode with Barry McCarthy We Discuss: 1. From Netflix to Spotify to Leading Peloton: How did Barry make his way into the world of startups and come to work with Reed Hastings at Netflix? What are his single biggest takeaways from working with Reid? Why did Barry decide to move to cold Stockholm to work with Daniel Ek and Spotify? What makes Daniel the special leader that he is? Was Barry nervous about assuming the role of CEO @ Peloton? Are the elements he was most worried about the elements that are his biggest challenges today? 2. Barry McCarthy: The Leader What does "high performance" in business mean to Barry? Daniel Ek has described Barry as the "most strategic dealmaker in the world". What does Barry believe makes him so good at dealmaking? Where do so many go wrong? Barry pioneered the model of the direct listing, why does he believe they are better? Why was it right as an approach for Spotify? Will we continue to see more? What is Barry's framework for making tough decisions? How has it changed over time? 3. Barry McCarthy: The Master of Boards: Barry has sat on some of the best boards from Netflix to Spotify to now Peloton and Instacart, what does Barry believe makes the best boards? Where do many boards go wrong? Where do they become dysfunctional? What can and should be done to stop that? How does Barry advise other board members on the right way to deliver tough news constructively? What is the single biggest advice Barry would give to young board members assuming their first boards? Where do many young board members go wrong? 4. Barry McCarthy: Mastering the Mechanics: Daniel Ek suggested that I had to ask about "demand creation theory and your ideas about whether the market is efficient". What did he mean by this? How does Barry think about it? How does Barry think about the interplay between gross margin, experience and retention? Why did Barry decide it was the right decision to evolve the strategy from owning distribution to working with Amazon etc?

20VC: Leadership Lessons from Bill Gates and Steve Ballmer, The Early Days of TheFacebook Advising Mark Zuckerberg and Why Now is Not the Right Time For Startups to Stockpile Cash with Hadi Partovi, CEO @ Code.org
Hadi Partovi is a tech entrepreneur and investor, and CEO of the education nonprofit Code.org. Before founding Code.org, Hadi founded two prior startups: Tellme Networks (acquired by Microsoft, discussed on 20VC with Emil Michael), and iLike (acquired by Newscorp). Hadi has also been an active advisor and angel investor to some of the best including Facebook, Dropbox, airbnb, and Uber. If that was not enough, Hadi currently serves on the Board of Directors of Axon and MNTN. In Today's Episode with Hadi Partovi: 1.) From the Iran-Iraq War to Founding Startups: How Hadi and his family made their way from war-torn Tehran to the US and Silicon Valley? How did seeing his family have nothing and struggle financially impact Hadi's mindset as an entrepreneur? What does Hadi believe he is running from? What is he running toward? 2.) Lessons from Ballmer and Zuckerberg: How did Hadi first come to meet a young Mark Zuckerberg when TheFacebook had less than 10 employees? Why did Hadi believe he was so special from that first meeting? What are Hadi's biggest takeaways from working with Steve Ballmer? How did the reign and leadership of Ballmer compare to the reign of Bill Gates? Hadi has helped both Facebook and Dropbox with their engineering hires, what is the secret to hiring amazing engineers? How does he structure the process? Where do so many go wrong? 3.) Hadi Partovi: The Leader: How does Hadi define "high performance" in leadership? How has it changed with time? What is Hadi's framework for making tough decisions? How does Hadi teach that framework to his team? What are the biggest mistakes leaders make in decision-making? How important does Hadi believe speed of execution is? How does Hadi determine when is the right time to go slow to go fast? 4.) Hadi Partovi: The Person: How does Hadi analyze his relationship with money today? How does it change over time? Hadi stepped off the for-profit treadmill with Code.org, why did he make that decision? How does he avoid the trappings of chasing wealth? How does Hadi think about ego and ego management today? How does Hadi separate self-worth from financial gain and accomplishment? Items Mentioned in Today's Episode: Hadi's Favourite Book: Sapiens: The #1 bestselling journey through human history and anthropology

20 Sales: Webflow's Maggie Hott on When to Start and How to Scale the Best Outbound Sales Team, Why Founders Should Not Hire a Head of Sales First, The Must Ask Questions When Hiring Sales Reps and How To Structure the Process
Maggie Hott is the Director of Sales @ Webflow where she leads their Sales Dev, Account Executive, and Solution Engineering orgs. Prior to Webflow, Maggie spent an incredible 6 years at Slack in a period of hypergrowth for the company having joined as the founding AE scaling to a Sr Enterprise Leader. Before Slack, Maggie was the founding Sales hire at Eventbrite. If that was not enough, Maggie is also an active angel investor, an advisor to Cowboy Ventures, Scribble Ventures, and is a Founding Operator and LP @ Coalition Partners. In Today's Episode with Maggie Hott We Discuss: 1. The Cold Email that Led to a World-Class Sales Career: How a cold email to Kevin Hartz @ Eventbrite led to Maggie's career in sales? What are the 1-2 biggest takeaways from her time at Slack? How did they impact her mindset? What does Maggie know now that she wishes she had known when she entered sales? 2. The Sales Playbook: PLG and Enterprise: How does Maggie define the sales playbook? What is it? What is it not? Is it possible for early-stage companies to do both enterprise and PLG at the same time? When is the right time to add enterprise to a PLG motion? What are the steps to build an outbound sales engine in enterprise? Where do many go wrong? 3. Building the Bench: Hiring Your First Sales Team: Should founders look to hire a Senior Head of Sales first or a more junior sales rep? Should they be hired one at a time? What are the benefits of hiring many at the same time? What is the right process to hire your first sales hire? What are the core traits and habits that make the first 10x sales hire? What are the right questions to ask to unveil those characteristics? 4. Making the Machine Work: The Process: What can sales leaders do to proactively build relationships with other parts of the org? How can more junior sales reps build relationships with other functions? Why does Maggie believe that mis-hiring can be a $1M mistake? What are the early signs that a new hire is not working out in sales? How does this differ for outbound? Why is it dangerous to make your self-serve product too good?

20VC: Mailchimp's Ben Chestnut on The Biggest Leadership Lessons Scaling to a $12Bn Acquisition and $1BN+ ARR, The Secret to Happiness, Being a Great Husband and Father & Why 2021 was the Right Time To Sell to Intuit
Ben Chestnut is the Co-Founder of Mailchimp, the all-in-one marketing platform for small businesses. Last year, in Sept 2021 it was announced that Intuit would acquire Mailchimp for a reported $12BN. There are so many things to love about the Mailchimp journey to this point. First, Mailchimp was founded as the result of a side project of a design agency Ben and his co-founder, Dan, used to run. Second, Mailchimp is and has always been based in Atalanta, eschewing the notion you have to be in SF or NYC to build a massive business. Then third, they never raised venture funding for the business all the way until their $12BN acquisition. Ben led Mailchimp to over 1,200 employees and millions of global users. In Today's Episode with Ben Chestnut We Discuss: 1. From Mama's Kitchen to the Smell of Business and Founding Mailchimp: How did Ben turn a mediocre agency into the founding of Mailchimp? What was the a-ha moment? At what stage of the business did Ben quit the agency and go all in on Mailchimp? What sign did he need that Mailchimp had true product-market fit? When Ben's mother died, he bought every flower in the local town to commemorate her. How did Ben's mother impact the type of father and husband he is today? How did she impact the way that he led Mailchimp as CEO? Ben's fishing trips with his father played a big role in his early years, what were the single biggest lessons for Ben from his fishing trips with his father? 2. Ben Chestnut: The Leader: How does Ben define the term "high performance" in leadership? What does Ben mean when he says "the secret to happiness is to stay in your lane"? Why would Ben describe himself as the "leader of the misfits"? How did that early experience and labeling impact both the people he hired and the culture he created at Mailchimp? What does Ben mean when he says he used to have a "hands off, eyes off" leadership style? What have been the single biggest drivers in his development as a leader? 3. Ben Chestnut: The Person: Relationship to Money: How does Ben reflect on his relationship to money? How has it changed over time? Why does Ben still to this day buy lottery tickets with his wife? Conquering Fatherhood: What does being a great father to Ben mean? How does Ben attempt to instil the same work ethic and drive when his children are born into immense wealth? The secret to Marriage: What does Ben believe is the core to a successful and thriving marriage? How does Ben view his role in the marriage? How has it changed over time? Potential Lost Identity: A founder's identity is so closely tied to their company, how did Ben manage the challenge of selling his company but retaining his identity? What did Ben learn about himself through many different acquisition processes? 4. Mailchimp: The Business: Why did Ben never raise venture money in the 21 year journey of Mailchimp? Why did Ben never accept any of the acquisition offers that came before Intuit? How did Ben motivate his team after they knew each acquisition offer was being turned down? Why did Ben decide the acquisition by Intuit was the right decision for the company? How does Ben view his role in the company now and moving forward?

20VC: The Story of Turning Around MTV, AOL and Time Warner | How To Be Effective When Making Hard Decisions | Tactics vs Strategy and Why Plans Are BS with Bob Pittman, CEO @ iHeartMedia
Bob Pittman is Chairman and CEO of iHeartMedia, Inc., the number one audio company in America. Prior to iHeart, Bob has just had the most amazing career as a co-founder and programmer who led the team that created MTV. He has also led some of the most incredible turnarounds as CEO of MTV Networks, AOL Networks and Time Warner Enterprises and as COO of America Online, Inc. and later AOL Time Warner. In Today's Episode with Bob Pittman We Discuss: 1. From Flying Lessons to Radio: How Bob first made his way into radio at the age of 15? What does Bob know now that he wishes he had known when he started his career? What is the most painful lesson Bob has learned in his career that he is pleased to have learned? 2. Decision-Making in Leadership: How does Bob structure all decision-making as CEO today? Why does Bob ensure that all decisions are made within 24 hours? What are the pros and cons? How does Bob prevent consensus decision-making? How does Bob create dissent in a discussion? How do the best leaders know when to kill a project? What do most do instead? 3. Tactics vs Strategies: Why Plans Are BS! What is the difference between a tactic and a strategy? When is the right time to change your strategy and tactics? What have been Bob's biggest lessons on how to get teams on board with tactical changes? Why does Bob believe that plans are BS? When can they be useful? 4. The Secret to Messaging and Storytelling: What does Bob believe is the universal truth to successful consumer messaging? What has changed and what has not changed in the way companies tell stories to their customers? Is there a difference between a great product and a great company? What are examples? What excites Bob most about consumer habits today? 5. Bob Pittman: AMA: What does Bob believe is the success to successful parenting? How has it changed? How does Bob analyze his own relationship to money today? How has that changed? Why does Bob not believe in legacy? What do people get most wrong when it comes to ego?

20 Product: Marty Cagan on The Four Questions of Great Product Management, Product Lessons from Marc Andreessen, Ben Horowitz and eBay's Pierre Omidyar & The Difference Between Truly Great Product Teams and the Rest
Marty Cagan is one of the OGs of Product and Product Management as the Founder of Silicon Valley Product Group. Before founding SVPG, Marty served as an executive responsible for defining and building products for some of the most successful companies in the world, including Hewlett-Packard, Netscape Communications, and eBay. He worked directly alongside Marc Andreesen and Ben Horowitz at Netscape and Pierre Omidyar at eBay. In Today's Episode with Marty Cagan We Discuss: 1. Entry into the World of Product From Engineering: How Marty first made his way into the world of product, having started life as an engineer? What does Marty know now that he wishes he had known when he started in product? What are Marty's biggest tips to anyone making the move from engineering to product? 2. Lessons from Marc and Ben at Netscape and Pierre @ eBay: What are the single biggest lessons Marty took from working side by side on product with Ben Horowitz and Marc Andreesen? What did Netscape do right? What did they do wrong? With hindsight, what would Marty have done differently? How did Marty break all of his rules by working with Pierre Omidyar? 3. Hiring a World Class Early Product Team: When is the right time to make your first product hire as a startup? What is the right profile for that first product hire? Senior or junior? If you go for the junior hire, how do you structure the rest of the team? If you go for the Senior hire, how do you structure the rest of the team? What are the single biggest mistakes startups make when hiring their first in product? Does Marty prefer someone with or without expertise in the domain you are in? 4. Mastering the Onboarding Process: What is the optimal onboarding process for all new product hires? How can leaders ensure that product hires see and understand all areas of the business? What can product leaders do to proactively impress in the first 30-60 days? What are clear red flags that a new product hire is not working out? How long do we give them?

20VC: a16z's Martin Casado on How the Venture Model is Broken, Why VCs Should Be Running Wall St, Who Wins and Who Loses in the Next Generation of Venture & Investing Lessons from Marc Andreesen, Ben Horowitz and Chris Dixon
Martin Casado is a General Partner @ a16z where he focuses on enterprise investing. At a16z, Martin has led investments and serves on the board of dbt Labs, Fivetran, Material Security, Ambient AI and many more incredible companies. Before venture, Martin was previously the Co-Founder and CTO at Nicira, acquired by VMware for $1.26 billion in 2012. While at VMware, Martin served as Senior VP and General Manager of the Networking and Security Business Unit, which he scaled to a $600 million revenue run-rate business. In Today's Episode with Martin Casado We Discuss: 1. From $1.26BN Founder to Leading Enterprise Investing for a16z: How did Martin make his way into the world of VC and come to lead enterprise investing for a16z? What does Martin know now that he wishes he had known when he started investing? What have been some of his biggest investing lessons from Marc and Ben? 2. The VC Model is Broken and Why: Why does Martin believe that the current model for venture is broken? Why does Martin believe that VCs are not oracles and they were not gifted with picking ability? How will asset allocation more broadly fundamentally change over the next decade? Why will Silicon Valley take over and run Wall St? Why does Wall St not care about innovation and true technological development? Who will be the winners and who will be the losers in the next 10 years of venture? 3. Surviving a Crash - What Founders Need To Know: Layoffs: What is Martin's advice to founders on doing layoffs today? How much is the right amount to cut? Should it be done in one go? How should this be communicated to investors and the board? Scenario Planning: What three scenario plans should all founders be creating right now? How should they know which one is the right one to execute against? Comparisons: How should founders use and look to public company performance and market cap to determine which plan they should choose? Hiring Freeze: Why does Martin believe the biggest companies in the world make massive mistakes by freezing hiring? What should they do instead? 4. The Changing Guard at a16z: What have been the single best and worst changes a16z have made over the last 24 months? What are the first things to break when a firm scales as fast as a16z has done? Does Martin agree a16z returns will reduce with the scaling of their funds larger than ever? How does Martin look to train and educate his junior team? How does he advise them on surviving a downturn? What should they do? What should they not do? 5.) The Makings of a Great Board: What are the three types of board members? What is the best? What is the worst? What does Martin believe makes the truly great boards? What is the biggest advice Martin gives to young board members today? How has Martin changed as a board member over time? What does he need to improve? Items Mentioned in Today's Episode: Martin's Fave Book: The Weirdest People in the World: How the West Became Psychologically Peculiar and Particularly Prosperous

20VC: Plaid and Column Co-Founder, William Hockey on Why the Brands that Win in Fintech Will Not Be Financial Services Brands, What US Banking Can Learn from China & Why Companies Can Be Built Slower than People Think?
Will Hockey is the Co-Founder and Co-CEO @ Column, the only nationally chartered bank built to enable developers and builders to create new financial products. Before co-founding Column, Will was the Co-Founder, President, and CTO @ Plaid, a world-leading data network and payments platform. In 2020, Visa attempted to acquire Plaid for $5.3BN, however, this was blocked due to regulatory issues and the company went on to raise at a reported $13.4BN valuation just 9 months later. Additionally, Will is on the board of Scale.ai. In Today's Episode with Will Hockey We Discuss: 1.) The Founding of $13.4BN Plaid: How did Will make his way into the world of startups and come to found Plaid with Zach? If we are all a function of our histories, what is Will running from? What is he running toward? What does Will know now that he wishes he had known when he started Plaid? 2.) Will Hockey: The Makings of a Decacorn Founder: What does the term "high performance" mean to Will? How has this changed over time? Having had such a successful time building Plaid to $13.4BN, how does Will assess his own relationship to risk and his relationship to money? How does Will approach his own personal portfolio planning? Equity, debt, real-estate? How does Will optimize his own personal wealth? Column is his second time founding a company, what did Will decide to take from Plaid that worked well? What did he decide he would not do having seen it work badly at Plaid? 3.) The Building of Truly Great Teams: Why does Will believe that companies can be built so much slower than people think? How does Will determine the decisions that have to be made fast vs those with time? How does Will ensure the same size of urgency and speed within his team without this time or funding pressure? What have been Will's single biggest lessons when it comes to people acquisition and retention? 4.) Fintech: The Next 10 Years: How will the next 10 years look different from the last in fintech? What changes will be better? What will be worse? What is Will worried about? What is he excited about? What does Will mean when he says, "the US financial system can function like a protocol"? What does Will believe are some of the core myths of the US financial system? Why does Will believe the current financial system can and will fix a lot of what crypto is trying to solve? What barriers will prevent this from happening? Items Mentioned in Today's Episode: Will's Favourite Book: The World for Sale: Money, Power and the Traders Who Barter the Earth's Resources, Merchants of Grain: The Power and Profits of the Five Giant Companies at the Center of the World's Food Supply

20VC: Jason Lemkin on Why Founders Do Not Care About Their VCs Anymore, Why Zoom Made Us All Worse Investors, Why 80-90% IRR Should Have Been Warning Signs and the Algolia Journey From Seed to $2.25BN Valuation
Jason Lemkin is one of the OGs of SaaS of the last decade. As the Founder of SaaStr, he has inspired more SaaS founders than one can imagine building "The World's Largest Community for Business Software." Jason also invests out of the $100M SaaStr Fund and in the past Jason has led rounds into TalkDesk, Pipedrive, Algolia, Gorgias, Salesloft, and many more incredible companies. Prior to founding SaaStr, Jason was the Co-Founder of Echosign, an early e-signature business, funded by Emergence Capital and that was acquired by Adobe for $100M. In Today's Episode with Jason Lemkin On Algolia We Discuss: 1.) Meeting the Unicorn: Algolia: How did Jason first come to meet Nicolas (Founder) and Algolia? What specific elements of cold emails make the best attract Jason's attention? What do they have in them? What are the most common mistakes people make with cold emails? What is the single biggest mistake Jason made when making the deal with Algolia? How did Jason lead their seed round when their round was "oversubscribed"? 2.) Competition and TAM: The Reasons To Say No: Competing with Free: How did Jason analyze the competitive landscape Algolia was facing? How did he gain comfort that they could compete and win against free and open-source? TAM Analysis: The TAM at the time for Algolia was $2M. How did Jason analyze the TAM at the time? How did he get comfortable with such a small TAM? What are the single biggest mistakes investors make when analyzing competition today? What are the biggest mistakes founders make when presenting the competitive landscape? What are the single biggest mistakes investors make when analyzing TAM today? What are the biggest mistakes founders make when presenting the TAM and how it breaks down? 3.) Investing Lessons Transition from CEO to VC: Jason has previously said one of his biggest lessons is "bet on what you know when you go from CEO to VC"? What did he mean by this? How can one keep this operator knowledge and mentality when one is a VC for a long time? What are the biggest pieces of advice that Jason would give to operators becoming investors? What are the biggest mistakes that Jason made in his first 3 investments as a VC? How did he change? 4.) Mastering the World of Venture Today: Why does Jason believe that he has become a worse investor with the rise of "remote investing"? Why does Jason believe he is a worse investor without having a partner in SaaStr Fund? Why does Jason believe that even the best founders do not want hard feedback anymore? Should we as VCs still give it to them? What has Jason learned here? Will we see great LP churn and many LPs leaving the asset class? What will happen to the existing incumbents with massive AUM and reduced performance?

20VC: Wolt CEO, Miki Kuusi on Leadership Lessons Scaling to a Reported $8.1BN Exit to Doordash, Building Teams not Families, The Difference Between Trust and Safety Within Companies, How To Use Compensation to Create Culture & Why You Should Not Be Lookin
Miki Kuusi is the CEO of Wolt and Head of DoorDash International. In 2014 Miki founded Wolt with a mission to turn the smartphone into a remote controller for life, starting with delivering your favorite restaurant food, to you at home. Today Wolt operates in 23 countries, across several different categories, has over 4,000 employees, and last year, Doordash made the move to join forces with Wolt in a deal worth a reported $8.1BN. Previously, Miki was the CEO of Slush, one of the leading tech and investor events in the world attended by more than 25,000 people annually. In Today's Discussion with Miki Kuusi: 1.) Founding Slush and Wolt: An Entry into Startups: How did Miki come to found Wolt? What was that a-ha moment? Did Wolt have product-market-fit from Day 1? What was the turning point when they did? What does Miki know now that he wishes he had known when he started Wolt on Day 1? 2.) The Makings of a Truly Great Leader: How does Miki define "high performance" today in leadership? How does Miki think about what focus means in leadership? What is the hardest decision Miki has had to make when it comes to focusing the company? What did he learn from Ilkka @ Supercell? What does Miki believe is the KPI of success as the CEO? How does it change? What does Miki believe is the difference between good vs great leadership? What does Miki believe is the biggest sacrifice he has made as the CEO? 3.) Hiring a Team to Compete on a Global Stage: How does Miki use compensation to create a culture of ownership and accountability? Does Miki start from a position of trust and it is there to be lost or no trust and it is there to be gained? What is the difference between a team and a family in company building? What is the core difference between trust and safety in company building? Why does Miki always want to have trust but not want to have safety? What are the single biggest hiring mistakes that Miki has made? How has he learned from them? Why does Miki believe you do not want to hire people that have done it before but hire the people who have seen those people do it before? Why does Miki believe most companies are merely glorified recruiting operations? Does Miki believe that companies need to be as big as they have grown into, headcount-wise? 4.) Miki Kuusi: The Personal Journey What single day was the hardest day of the Wolt journey for Miki? How did it change him? Why does Miki believe that for their Series B, all-bar one VC turned them down? How does Miki assess his own relationship to risk and money today? Why is Miki an advocate for founders taking secondaries along the journey? What can Europe do to become a powerhouse in tech moving forward? Why did Miki decide to sell the company to Doordash? What is he most excited to learn from Tony Xu, Doordash Founder and CEO? Items Mentioned in Today's Episode: Miki's Favourite Book: The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers

20VC: When to Make Your First Growth Hire? Senior or Junior? How To Onboard Them? How To Monitor Their Progress? from Growth Leaders @ Facebook, Instagram, Lyft, Instacart, Miro and more
Casey Winters is the Chief Product Officer at Eventbrite. Prior to Eventbrite, Casey led the growth product team at Pinterest. Before Pinterest, Casey started the marketing team at Grubhub and scaled Grubhub's demand-side acquisition and retention strategies. Elena Verna is the Interim Head of Growth at Amplitude. Former exec @ Miro, Netlify, SurveyMonkey. Growth Advisor to companies including Krisp, MongoDB, Ledgy, Builder.io and SimilarWeb. Kieran Flanagan is SVP Marketing at HubSpot, where he has helped the business grow internationally, move to a product-led business, quadrupled its marketing demand, and built out its media team, including the acquisition of 'The Hustle.' Andy Johns career started in growth at Facebook when the company scaled from 100M-500M active users. Since he has worked in some of the leading growth orgs at companies like Twitter, Quora and more recently at Wealthfront as Head of Growth and President. Bangaly Kaba is the Director of Product Management @ Youtube. Prior to Youtube, Bangaly led the product growth and consumer product orgs at Instacart and before Instacart was Head of Growth @ Instagram, helping grow Instagram from 440M to > 1B monthly actives in 2.5yrs. Ed Baker is a growth advisor to various startups including Lime, Zwift, Whoop, Crimson Education, GoPeer, and Playbook. Ed was the VP of Product and Growth at Uber from 2013-2017. Prior to Uber, Ed was the Head of International Growth at Facebook. Adam Fishman was the Chief Product and Growth Offer @ Imperfect Foods. Before Imperfect, Adam was VP of Product and Growth @ Patreon, Before Patreon, Adam was the Head of Growth @ Lyft, Adam was the first growth and marketing employee hired and grew the team to 18 people. In Today's Discussion on When To Hire a Head of Growth: 1.) When is the right time to hear your first growth hire? 2.) Is this hire a senior growth leader or a more junior growth engineer? 3.) What can early-stage startups do to entice senior growth leaders to their early-stage company? 4.) What data infrastructure should be in place prior to hiring your first growth hire? 5.) What does the optimal onboarding process look like for all growth hires? 6.) What can founders and CEOs do to set their growth hires up for success?

20VC: Why Operating Experience Becomes Irrelevant Fast and Operators Often Give Bad Advice to Founders, Is Silicon Valley Really Dead? Are Gen Z the Most Entitled Employees? What Will Happen to a Generation of Pre-PMF Companies with $50M in the Bank with
Jeffrey Katzenberg is an entertainment industry executive and entrepreneur, who throughout his career has repeatedly reshaped the media landscape. Jeffrey co-founded DreamWorks SKG, serving as CEO of DreamWorks Animation, which he grew into the world's largest animation studio, known for Shrek, Kung Fu Panda, Madagascar and more. In 2016, DreamWorks Animation was sold to Comcast for $3.8 billion. Before founding DreamWorks, Jeffrey was Chairman of The Walt Disney Studios, where he took the studio from last place to first at the box office with hits like Three Men and a Baby, Pretty Woman, Father of the Bride and Sister Act. Most recently, Jeffrey co-founded WndrCo alongside Sujay Jaswa and has led WndrCo's investments in Airtable, Frame.io, Quibi, Vise, Placer.ai, NexHealth, Deel, and ID.me. Sujay Jaswa is one of Silicon Valley's leading business innovators. At Dropbox, he created and led the company's global business and finance organizations. Sujay and his teams raised over $1 billion, launched and scaled Dropbox's products for businesses, created partnerships responsible for over 100 million users, executed some 20 acquisitions, and scaled the global business team from two to more than 500 employees in seven global offices. During this period, the company significantly scaled overall revenue from $12 million in 2010 to over $500 million run rate, Dropbox for Business revenue from $1 million to over $200mm run rate, and users from 15 million to 300 million. Most recently, Sujay Jaswa and Jeffrey Katzenberg co-founded WndrCo and Sujay has led WndrCo's investments in Figma, 1Password, Databricks, Pango, Pilot, Rally, Zagat / The Infatuation, and other great companies. In Today's Episode with Jeffrey Katzenberg and Sujay Jaswa: 1.) From Dreamworks and Dropbox to Venture with WndrCo: How did Jeffrey and Sujay both make their way into the world of venture from Dropbox and Dreamworks? What was Jeffrey's single biggest lesson from his time leading Dreamworks and being in Hollywood? What was Sujay's biggest takeaway from being at the helm as COO at Dropbox? 2.) Operating Experience is Irrelevant and Can Be Dangerous: Why does Sujay believe that operating experience is irrelevant? What are the single biggest mistakes that operator investors make when it comes to advising their founders? What do both Sujay and Jeffrey do to try and refresh their operating experience in real time? How did Quibi impact their willingness and desire to take large risk both investing and operating? 3.) Building Teams and Hiring People: What are the single biggest hiring mistakes Jeffrey and Sujay have made? What did Jeffrey mean when he said at Disney, "if you do not come in on Saturday, do not bother coming in on Sunday". How do Jeffrey and Sujay feel about remote work? Why did it not work for them? What did Alfred Lin @ Sequoia teach Sujay about the question all managers need to ask themselves on questing whether they should let someone go? 4.) Silicon Valley: Dead and Entitled? Why does Jeffrey strongly disagree with the death of Silicon Valley? What will happen to the generation of companies that raised too much with no product-market fit? How will the mass layoffs in the valley change the valley as it is today? Does Sujay agree that millennials are the worst segment to hire from? Are they entitled?

20VC: Semil Shah on The Biggest Mistakes VCs and LPs Made Over the Last 24 Months, Why LP Churn is Coming, Core Lessons on Scaling from $1M Haystack Fund I to Today and How To Find, Win and Manage LPs as an Emerging Manager
Semil Shah is the Founder of Haystack, one of the leading pre-seed and seed firms of the last decade. Among Semil's portfolio include the likes of DoorDash ($DASH), Instacart, Hashicorp ($HCP), Opendoor ($OPEN), Figma (acquired by Adobe), Carta and many more exceptional companies. Semil's first fund is marked between a 30 and 40x fund, astonishing. In Today's Episode with Semil Shah We Discuss: 1.) The Makings of Semil Shah: What is Semil running away from? What is he running towards? What does Semil know now that he wishes he had known when entering venture? What is Semil's biggest advice to managers raising their first funds now? 2.) Fund Sizing: Growing vs Staying Disciplined: Question from Hunter Walk: How does Semil determine the right size fund to raise with each fund Question from Satya Patel: Why have you resisted increasing AUM? In the last episode Semil mentioned a three-year deployment cycle for the fund, did he stick to it? What are the benefits and drawbacks? What investing mistakes did Semil make over the last 3 years that he wishes he had not made? 3.) The Secret to Fundraising for a Fund: What is Semil's biggest advice to emerging managers on finding new LPs? What works? What materials do managers need to have in place for a new fundraise? Deck? Dataroom? What are the most common mistakes VCs make when pitching LPs their funds? How does Semil follow-up with potential LPs post-call? What works? What does not? How does Semil suggest creating a sense of urgency for LPs to commit to a fund? How does Semil feel about giving preferential terms to convince LPs to commit to the first close? 4.) The Current Landscape: For VCs: How will the current landscape impact emerging managers' ability to raise? What advice would Semil give to them? Raise smaller? Kyle Harrison said on the show recently, "differentiation will kill 80% of venture firms, especially the so-so ones". Does Semil agree? Who is set to struggle? Who is set to thrive in this environment? For LPs: What does Semil think are the biggest mistakes LPs made over the last 2-3 years? How will they respond in this market cycle? If Semil were handed an endowment fund, how would he allocate today? Does Semil agree, we will see a denigration of venture returns to those of PE like multiples? Why? For Founders: How does Semil advise founders on raising today when everyone says they are investing but very few really are? How does Semil advise founders on how to think about valuation inflection points with respect to raising capital? Items Mentioned in Today's Episode: Semil's Favourite Article: Master of Play Semil's Most Recent Investment: Impart Security

20VC Rising Star: Why Founders Should Expect More From Their VCs | How To Know Pre-Investment Whether a VC Will Be Valuable and How to Get the Most Value Out of Them | Is There a Misalignment Between Founders and VCs with Oana Olteanu, Partner @ SignalFir
Oana Olteanu is a Partner @ SignalFire where she focuses on enterprise software at Seed, Series A and Series B. Prior to joining SignalFire, Oana was at Scale Venture Partners where she invested in applied ML and developer tooling. Oana sourced Scale's investments in Observe.ai, Flatfile, and Proscia. She was part of the deal teams for Honeycomb and AllyO (acquired by HireVue). She also supported existing portfolio companies such as Dialpad, Matillion, and BigID. Prior to Scale, Oana was an AI seed investor at SAP.io, SAP's $35M seed fund, where she sourced the investments in Plum.io, Oto.ai, and Akorda. In Today's Episode with Oana Olteanu We Discuss: 1.) From Tank Driving in Romania to VC's Rising Star: How Oana made her way from driving tanks in Romania to becoming a VC? How did leaving Romania for Germany and then moving to the West Coast impact her mindset? What does Oana know now that she wishes she had known when she entered VC? 2.) How to Assess a VC: The Founders Guide: Pre-investment, how can founders know whether a VC can add value? What are the signs? What three core questions will reveal how much value a VC can add? Post-investment, what can founders do to extract the most value from their VCs? What should the founders ask their investors for help with? What should they do themselves? 3.) The VC <> Founder Relationship: Oana has the highest founder NPS of any VC I have ever had on 20VC, what does Oana believe makes her founders rate her contribution so highly? What works? What does not? How does Oana give sometimes very hard feedback to founders but retain that relationship of trust and safety at the same time? What mistakes do other VCs make in giving feedback? What does Oana believe are the single biggest misalignment between VCs and founders? 4.) VCs Behaving Badly: 101 What are the single biggest ways Oana sees VCs behaving badly? How does Oana think founders expectations of the product of venture should change? Does Oana believe boards are valuable? What can be done to improve them? Items Mentioned in Today's Episode: Oana's Favourite Book: The Daily Stoic: 366 Meditations on Wisdom, Perseverance, and the Art of Living: Featuring new translations of Seneca, Epictetus, and Marcus Aurelius

20 Sales: The Ultimate Guide to Sales Onboarding for New Sales Reps and Sales Leaders, The Biggest Red Flags in the First 30 Days & What Can Be Done to Set Them Up for Success with Leaders from Figma, Dropbox, Miro and more.
Oliver Jay (OJ) is one of the most successful sales leaders of the last decade. Most recently, OJ spent 6 years as CRO @ Asana and grew the team from 20 to over 450, becoming a master in sales onboarding in the process. Before Asana, OJ spent 4 years at Dropbox, where OJ was Head of APAC & LATAM. Jordan Van Horn is a Revenue Leader @ Monte Carlo. Prior to this role, Jordan spent 4 years at Segment as VP of Sales, leading a sales team of 50+ Account Executives. Before Segment, Jordan was at Dropbox for 4 years leading enterprise sales for Dropbox Business. Dannie Herzberg is a Partner @ Sequoia Capital and before Sequoia, Dannie spent 4 years at Slack as their Head of Enterprise Sales, growing the business from $100M – $1B in revenue. Before Slack, Dannie spent over 5 years at Hubspot building sales teams. Zhenya Loginov is the CRO @ Miro. At Miro, Zhenya runs the go-to-market team of 700+ people across. Prior to Miro, Zhenya was the COO @ Segment where he built and ran the global go-to-market team of 200+ people. Pre-Segment, Zhenya led a 100-person team at Dropbox across different functional areas. Lauren Schwartz is VP of Enterprise Sales at Fivetran, where she has scaled the team to nearly 100, while more than tripling enterprise revenues. Previously, Lauren spent close to 4 years at Segment where she started as the first female AE and ultimately built and led sales teams in enterprise and growth. Kyle Parrish is VP Sales @ Figma, where he built the sales engine from scratch to today, with over 100 in sales. Before Figma, Kyle spent over 5 years at Dropbox in numerous different roles including Head of Sales, and Global Partnerships lead, responsible for growing Dropbox's partner ecosystem. In Todays Episode on Sales Onboarding We Discuss: 1.) How should the onboarding process for all new sales reps be structured? 2.) How should the onboarding process for a new sales leader be structured? 3.) What specific things can leaders do to set both reps and leaders best up for success? 4.) What are the single biggest red flags in the first 30 days that a rep is not going to work out? 5.) What tools and software can be used to improve this process of ramping new reps?

20VC: ARK Invest's Cathie Wood on Why ARK Has Not Had More Outflows Despite Performance, How the Global Tech Equities Market Will Go From $7Trn to $210Trn in 8-10 Years, The Future for Facebook and How Elon Musk and Jack Dorsey Could Create the Biggest Di
Cathie Wood is the CEO & CIO @ ARK Invest, focusing solely on disruptive innovation, primarily in the public equity markets. ARK has become renowned for opening up its research and becoming a 'sharing economy' company in the asset management space. Prior to ARK, Cathie spent twelve years at AllianceBernstein as CIO of Global Thematic Strategies where she managed over $5 billion. Cathie joined Alliance Capital from Tupelo Capital Management, a hedge fund she co-founded, which managed $800 million in global thematic strategies. Prior to Tupelo Capital, she worked for 18 years with Jennison Associates LLC as Chief Economist, Portfolio Manager and Director. In Today's Episode with Cathie Wood We Discuss: 1.) Entry into Hedge Funds at 20: How did Cathie get her first role in the world of finance at the tender age of 20? What is Cathie running from? What is Cathie running towards? What are some of Cathie's biggest lessons from seeing the dot com bust at Tupelo? What does Cathie know now that she wishes she had known when she started investing? 2.) Why Benchmarks and Passive Investing are Bad: Why does Cathie believe that benchmarks and indexes have become dangerous for consumers? Why does Cathie not believe what everyone else does regarding inflation? How much of the performance of large-cap tech stocks is tied to the growth of passive investing? Why does Cathie think the Fed is making a huge mistake? 3.) Time to Pick Companies: Why does Cathie believe that Facebook is emerging as an attractive value stock? How does Cathie believe Elon Musk and Jack Dorsey could build the largest universal wallet? If Cathie were to put all her money into one of their companies, what would it be? Why does Cathie believe Zoom is one of the most misunderstood companies? 4.) Why Venture: Why Now: Why did Cathie decide to do a venture fund with ARK now? Why did Cathie decide to do a no-carry structure with a higher management fee? How does that align incentives with investors? In venture, the asset chooses the capital, how does Cathie analyze why the best founders in the world will pick and work with ARK over other amazing VCs? What is the single biggest risk you are underwriting when investing in ARK's venture fund? Items Mentioned in Today's Episode: Cathie's Favourite Book: The Emperor of All Maladies: A Biography of Cancer

20VC: Why Market Size is Everything | Three Signs of a Bull Market and How To Remain Disciplined | Why Investing is a Young Person's Game | The Secret to Negotiation | Missing a $200M Opportunity in Nubank and more with Martín Escobari, Co-President @ Ge
Martín Escobari is Co-President, Managing Director and Head of General Atlantic's business in Latin America. Martín is Chairman of the firm's Investment Committee and also serves on the Management and Portfolio Committees. Before joining General Atlantic in 2012, Martín was a Managing Director at Advent International. Prior to that, he was Co-Founder and CFO of Submarino.com, a leading Brazilian online retailer that went public and was sold to Lojas Americanas in 2006. Martin started his career as a management consultant at The Boston Consulting Group. Thanks to Seba Kanovich @ dlocal for the introduction today. In Today's Episode with Martín Escobari: 1.) From Bolivia to Harvard to Leading General Atlantic: How did Martin make his way into the world of venture from a small town in Bolivia? How did being an operator going through a bust impact how Martin invests and works with founders? How does Martin advise young members on his team about surviving through a bust? 2.) Market Matters: Founders, Product or Market: Why does Martin believe the single most important element when investing is the market you are entering? How does Martin assess both market size and market growth? What does Martin believe makes a "beautiful business model"? What is the difference between good vs great? Why have we seen a generation of bad business models? How did Martin's analysis of Nubank's market lead him to turn them down? How did Martin change his approach to investing on the back of turning down Nubank? 3.) The Venture Landscape: What made Martin believe there was a downturn last year? What three signs always suggest we are in a bubble? As a result, how did General Atlantic retain their discipline when others did not? Where did they lose their discipline and invest at the top of the market? How does Martin analyse the performance of the crossover funds in the last 24 months? Who did well? Who did not? Do they remain in the market? Is Martin concerned by the exodus of capital out of South America with the bust? 4.) Martin Escobari: The Investor and Board Member: How has Martin's style of investing changed over the last decade? How does Martin reflect on his own price sensitivity? Does Martin engage in outcome scenario planning? What has been Martin's biggest hit? How did it change his mindset? How would Martin analyze his own style of board membership? How does Martin advise young board members gaining their first boards?

20 Product: Hugo Barra on Lessons Building Hardware Products at Android, Xiaomi, Oculus, and Detect; Feature Kings vs. Budget Kings; 996 Work Culture in China; There Are No MVPs in Hardware; The 3.5-Hour Recruiting Interview
Hugo Barra is the OG of consumer hardware of the last decade. In Hugo's current position, he is the CEO @ Detect, building tools that empower people to understand their health and make informed, timely decisions. Before Detect, Hugo spent an incredible 4 years as VP of VR @ Meta with Oculus. Prior to Oculus, Hugo was in China as VP of Global @ Xiaomi, the 3rd largest phone maker in the world. Finally before Xiaomi, Hugo was a product leader @ Google for over 5 years including as VP of Android Product Management. In Today's Episode with Hugo Barra We Discuss: 1.) Entry into Product: How did Hugo make his way from Brazil to Silicon Valley and Beijing Product OG? What is one takeaway from Google, Meta, and Xiaomi that influenced the way Hugo approaches product today? What is 996 Chinese work culture? How does the experience of working and leading teams in China impact his approach to team building today? 2.) The Secret to Success in Hardware: Why is hardware so much harder than software? What are the main differences? What are the biggest challenges faced when building V1 and V2 in hardware? How much do you rely on data vs gut and intuition? What are some of Hugo's biggest consumer product hardware failures? What did he learn from them? 3.) Feature King vs Budget King: Previously Hugo has said, "in the beginning, there is only two types of consumers." What does he mean by this? How does that impact his approach to product building? Can a budget king product leader also be an amazing feature king leader? What is the difference in the two? Why is it harder to be a budget king product leader? What happens if you have both budget king and feature king in one product? What happens then? 4.) Product Management 101: How does Hugo define product management today? What does it really mean to Hugo? Gustav @ Spotify has said before, "details are not details, they are the product." How does Hugo think about this statement in terms of great product management today? When do product orgs start to break down? What are the catalysts? What can be done to stop this? 5.) Brand Marketing vs Product Marketing: What is the difference between product and brand marketing? Why does Hugo believe you should always start every product build with the press release? What is the difference between good and great in a press release? What do the best have? What are the single biggest mistakes founders and product leaders make in storytelling today? 6.) Masterclass in Hiring: Why does Hugo do 3-and-a-half-hour interviews when hiring new candidates? What are the benefits of their being so long? What does he want to achieve? What core questions does he ask every time? What differentiates good from great? How does he get people to really open up and show true vulnerability?

20VC: Coinbase's Brian Armstrong on Real vs Fake Emergencies, Coinbase's Failed NFT Launch, The Politicisation of Leadership, Why This Crypto Winter is Different From The Past & Brian's Development and Insecurities as a Leader
Brian Armstrong is the Co-Founder and CEO @ Coinbase, the easiest place to buy and sell cryptocurrency. Over the last 10 years, Brian has led Coinbase to today, a public company with over 3,500 employees and revenues of over $7.5BN in 2021. Brian also raised venture funding before going public from some of the best including Fred Wilson @ USV, Micky Malka @ Ribbit, Marc Andreesen @ a16z and Garry and Alexis at Initialized. Prior to founding Coinbase, Brian was a Product Manager @ Airbnb. In Today's Episode with Brian Armstrong We Discuss: 1.) Founding Coinbase: How did Brian make his way from PM @ Airbnb to founding Coinbase? What is Brian running from in his past? What is he running toward in his future? What does Brian know now that he wishes he had known at the start of Coinbase? 2.) Brian Armstrong: The Leader: What does "high performance" mean to Brian in leadership? How does Brian think about stepping off the treadmill for a second and appreciating what has been achieved? How does one celebrate as a team without creating laziness or arrogance? How has Brian most changed as a leader over the last 10 years? On reflection, what does Brian believe are his biggest weaknesses today? 3.) Crucible Moments in the Coinbase Journey: What does Brian mean when he says, "you need to be able to differentiate between a real emergency and a fame emergency?" What is the difference? When Brian made the speech to the Coinbase team on political views in the company, was that a real or fake emergency? What happened? What would he have done differently? Is the failed NFT launch, a real or fake emergency? What big mistakes were made? What are Coinbase doing to correct and improve them? "Bankrupt Coinbase" campaign on social earlier this year, real or fake emergency? What has been Brian's biggest lessons on how to deal with fake news? 4.) Crypto and The Ultimate Mission for Coinbase: What is different about this crypto winter from all other crypto winters? Why did Brian ban discussion on the market cap from employees within Coinbase? How does Brian maintain morale internally when everyone sees the stock at all-time lows? How does the Coinbase mission extend far beyond financial freedom for the world? What does Brian want Coinbase to be in 10 years?

20VC: Michael Mauboussin on Good vs Bad Investment Decision-Making Processes, How To Improve Your Process, How To Know When it Needs Improving and The Single Biggest Mistakes People Make In Their Decision-Making Process
Michael Mauboussin is Head of Consilient Research at Counterpoint Global. Previously, he was Director of Research at BlueMountain Capital, Head of Global Financial Strategies at Credit Suisse, and Chief Investment Strategist at Legg Mason Capital Management. He is also the author of three incredible books, including More Than You Know: Finding Financial Wisdom in Unconventional Places, named in The 100 Best Business Books of All Time by 800-CEO-Read. Michael has taught at Columbia Business School since 1993 and received the Dean's Award for Teaching Excellence in 2009 and 2016. In Today's Episode with Michael Mauboussin We Discuss: 1.) Entry into Venture and Finance: What does Michael actually do as "Head of Consilient Research"? What does Michael know now that he wishes he had known when he entered finance? How did Michael and Bill Gurley meet in business school? What does Michael believe makes Bill such a special investor today? 2.) Booms and Busts: How This Compares? How does the current macro downturn compare to prior crashes Michael has worked through? What is the same? What is different? How do political and health events impact the macro? Why was 1987 the end of the world at the time? How did the recovery take place? How does Michael analyze the duration of bull markets vs the duration of recovery time? What advice does Michael give to young people today questioning if they are good investors? 3.) The Investment Decision-Making Process: How does Michael advise on the structuring of your decision-making process? What makes a good process vs a bad process? What can be done to remove politics from the decision-making process? What can be done to ensure all people, regardless of hierarchy feel safe in the process and feel they can share their thoughts without repercussions? What are the single biggest mistakes Michael sees people make in their decision-making process? How do you know when is the right time to change your process? 4.) Everything is a DCF: What does Michael mean when he says that "everything is a DCF"? How does Michael advise and apply this thinking to early-stage venture investors? How does Michael think through highly diversified portfolios vs super concentrated portfolios in venture? Items Mentioned in Today's Episode: Michael's Favourite Book: Consilience: The Unity of Knowledge by E.O Wilson

20VC: The GoPuff Memo: Why 10-15 Minute Delivery is an Unsustainable Model, The Plan to Make GoPuff Profitable by 2024, Mistakes Made in Europe and What the Europe Plan Should Have Been and What Does Quick Commerce Look Like in 5 Years with Rafael Illisha
Raf Illishayev is the Co-Founder and CEO @ GoPuff, one of the market leaders delivering daily essentials in minutes. GoPuff's latest funding round priced the company at a reported $8.9Bn in March 2021 and to date, Rafael has raised over $2.4Bn for the company from the likes of Accel, Softbank, Fidelity, Baillie Gifford, D1 Capital and more. Rafael has scaled the company to over 1/3 of the US with over 12,000 employees nationwide. In Today's Episode with GoPuff's Rafael Ilishayev You Will Learn: 1.) From Student to Global CEO: How Raf came up with the idea for GoPuff and started the company as a student with no funding? What were the early signs of product-market fit that Raf observed in the early days? In hindsight, does Raf wish they had raised external funding sooner than they did? What would raising external funding sooner have changed about the way they run the business? 2.) The Rise and Fall of Quick Commerce: What are the core drivers that have led to capital drying up for players in the quick commerce space? With the changing environment, is it a race to profitability for all providers in the space? Is this the perfect time for GoPuff to acquire? What are the characteristics of businesses in the space that GoPuff would vs would not like to acquire? How does Raf see the quick commerce space looking in 5 years time? 3.) Getting to Profitability: The Levers That Matter: Customer Service: Why does Raf believe that all players pulling back on investing in customer service are making a massive mistake? What can be done instead? Delivery Time: Why does Raf believe the 10-minute delivery model is fundamentally unprofitable? How do GoPuff approach it as a result? Inventory: With a changing macro-environment, why does Raf believe it is prudent to focus more attention on alcohol and convenience goods? What do prior recessions show us about consumer spending patterns changing? Metrics: What are the single most important metrics which dictate the speed of getting to profitability? Why is the amount of orders a driver can deliver per hour the most important metric? 4.) Business Expansion Opportunities: How does Raf analyze the opportunity for GoPuff in Europe? Why does Raf believe they should have pulled out of Spain much sooner? Why are they so focused on the UK now? Why does Raf believe it is the right decision to stop investing in GoPuff pharmacy? Why is Raf so bullish on GoPuff kitchens? How does the unit economics of the kitchens compare to the core business for GoPuff? What are the positive effects of kitchens on GoPuff core product? What was the most recent disagreement the board has had when it comes to determining what to prioritize vs what not to? Mentioned in Today's GoPuff Episode: Raf's Mentor and Advisor: Emil Michael, Former Chief Business Officer @ Uber

20VC: Founders Fund's Brian Singerman on The Price Mismatch Between Public vs Private, Why Now Is Not The Best Time To Be Investing, Why Brian Never Thinks About Reserves and Believes in Cross-Fund Investing & Writing a $400M Check Into Anduril Across Rou
Brian Singerman is a Partner @ Founders Fund, one of the best-performing funds of the last two decades. Among their portfolio, they have the likes of Airbnb, Facebook, Stripe, Anduril, and many more generational-defining companies. As for Brian, he has led investments in the likes of Affirm, Oscar Health, Wish, Asana, Oculus, and Postmates to name a few. Brian also sits on the board or is an observer to The Long Term Stock Exchange, Solugen, Cloud9, Modern Health, and of course, Anduril. Prior to Founders Fund, Brian spent a very successful 4 years as an engineer and executive at Google. In Today's Episode with Brian Singerman We Discuss: 1.) From Google to Befriending Sean Parker to Founders Fund: How Brian's friendship with Sean Parker led to his joining Founders Fund over 15 years ago? What does Brian believe makes Founders Fund such a unique fund? What does Brian know now that he wishes he had known when he started in venture? 2.) The Landscape Today: Where Are We Now? Why does Brian believe there is a huge price mismatch between private vs public companies? How does this impact the pace with which Founders Fund invest? Why does Brian not feel any pressure to invest in this environment? What are the 10 hypergrowth companies that Brian is looking to invest in today? What advice does Brian give to young investors today who are concerned at their first market correction and questioning if they are actually any good at this? 3.) Brian Singerman: The Investor: How does Brian reflect on his own investing style? What is he world-class at? What is he bad at? Why does Brian think boards are a waste of time? What is better than a board? Why does Brian not ever think about reserves? How does Brian answer LPs concerns when they cite them on the topic of cross-fund investing? What does Brian believe is the secret to venture capital? What elements make those at Founders Fund thrive? What characteristics make those that do not work out, fail? 4.) Founders Fund: The Firm: How does Founders Fund structure and optimize its decision-making process today? How does Founders Fund approach the hiring process for all new team members? What one question do they need to be able to clearly answer with all team members joining? How do Founders Fund approach the reference checking process for all new hires? What questions do they find most revealing of the true talent of the candidate? What are the single biggest hiring mistakes Brian has made? What did he learn from them? Items Mentioned in Today's Episode: Brian's Most Recent Investment: Anduril

20VC: Chris Sacca, Chamath Palihapitiya, Gary Vee, Brad Gerstner and more on Their Relationship To Money, How It Has Changed with Time and Wealth, How They Bring Up Their Children To Engender the Same Values of Ambition and Hard Work?
Chris Sacca is the Founder and Chairman @ Lowercase Capital, one of the best performing funds in the history of venture capital with a portfolio including Uber, Stripe, Twitter, Instagram, Twilio, Docker and many more. From interviewing some of the world's richest married couples, how did gaining wealth change their relationship and marriage? What does Chris do to actively ensure his children remain hungry and know the value of money? Chamath Palihapitiya is Founder & CEO @ Social Capital. Social's portfolio includes the likes of Slack, Yammer, Front, Intercom and Carta to name a few. What does Chamath mean when he says we need to think through the mindset of "infinite games" not finite games? How does this change how you think about money? How does Chamath think about his relationship to risk today as a result? Brad Gerstner is the Founder and CEO of Altimeter. Brad's notable deals that he has helped lead include Snowflake, Mongo, Bytedance, Gusto, Unity, Okta, dbt, Modern Treasury, EPIC Games, Hotel Tonight and Zillow. What is the most important thing parents can do to ensure that despite wealth, their children remain grounded and ambitious? Why does Brad, despite being a billionaire, still live in a modest house and not spend on the excesses of life? How does Brad embrace essentialism with wealth? Cyan Banister is one of the most successful and renowned early-stage investors in the last decade. Her portfolio includes the likes of SpaceX, Uber, Affirm, Opendoor Postmates, Niantic and Thumbtack to name a few. Why did Cyan used to hate money? Why was she "anti-capitalist"? How does Cyan approach risk management today? Why does she invest every dollar she makes back into the ecosystem? George Zachary is a General Partner @ CRV, one of the nation's oldest and most successful early-stage venture capital firms with a portfolio including the likes of Airtable, DoorDash, Dropbox, Niantic and many more. What did George learn about how the way people view you changes with your increasing wealth? Why does George believe rich people like to hang out with rich people? Biz Stone is best known as the Co-Founder of Twitter and Medium. Biz is also an investor in the likes of Slack, Square, Intercom, Beyond Meat and Blue Bottle Coffee. What does Biz mean when he says, "wealth only serves to amplify the person you are?"

20Growth: Biggest Growth Lessons from Reddit and Zynga on Scaling to Millions of Users | Why, When and How To Hire Your First Growth Hires | The Biggest Mistakes Founders Make In Hiring, Onboarding and Integration for Growth Teams with Vaibhav Sahgal, VP
Vaibhav Sahgal is VP of Consumer Product @ Reddit where he has been for close to 5 years. Prior to his leading consumer product, Vaibhav spent 3 years as Head of Growth at Reddit. Before Reddit, Vaibhav spent an incredible 8 years at Zynga across different roles including Director of Product and GM for "Words with Friends". In Today's Episode with Vaibhav Sahgal We Discuss: 1.) Entry into Product + Growth: How did Vaibhav come to lead some of the best growth orgs in the world at both Reddit and Zynga? What are 1-2 of Vaibhav's biggest takeaways from working with Mark Pincus @ Zynga? What is the most painful growth lesson that Vaibhav learned that he is also pleased to have learned? 2.) WTF Really is "Growth": How does Vaibhav define growth today? What is it not? How does Vaibhav fundamentally differentiate between value connection and value creation? Is growth an art or a science? What tactics have died a death? What remains stronger than ever? 3.) Hiring Your Growth Team: How does Vaibhav advise founders on when is the right time to hire their first growth professionals? Where should they sit within the org? In product? In marketing? Standalone growth team? What are the biggest mistakes Vaibhav sees founders make when hiring their first growth hires? 4.) The Interview Process: How does Vaibhav structure the interview process for all new growth hires? What are the steps? What are the must-ask questions when hiring for growth? What are good answers? How can founders use case studies and data to determine the quality of a growth candidate? 5.) The Onboarding and Integration: What is the optimal onboarding process for all new growth hires? What are signs in the first 3 days that a growth hire will vs will not work out? What can leaders do to ensure growth hires are integrated with the rest of the teams? What are the biggest mistakes founders make when onboarding growth hires? Items Mentioned in Today's Episode: Vaibhav's Favourite Book: Andrew Chen: The Cold Start Problem

20VC: Uber's Journey to Becoming the Most Valuable Private Tech Company in History, Raising $3BN From Saudi in Just 60 Days, Uber's $30BN Mistake in Food Delivery, Why Recent Uber M&A Will be the Worst in Tech & Mastering Negotiations and Deal-Making with
Emil Michael is the Former Chief Business Officer at Uber and is commonly referred to as Travis Kalanick's right-hand man. At Uber, Emil was instrumental in raising nearly $15BN from some of the largest investors in the world, making Uber the most valuable private tech company ever. Emil was also core to Uber's China strategy and led deals with Didi and Baidu. Before Uber, Emil spent 9 years at TellMe Networks where he was central to Microsoft raising their acquisition price from $300M to $800M. Emil is also an advisor to some of the greats including Raf @ GoPuff, Zach @ Codeacademy, Jared @ Fundera and many more. In Todays Episode with Emil Michael: 1.) From Politics to Travis's right-hand man at Uber: How did Emil make his way into the world of startups with TellMe networks? Harvard, Stanford, Goldman, Politics, which career shaped Emil the most? When Emil looks at his cohort of Ali and Hadi Partovi, Alfred Lin, and many others, what did they have that Emil believes is core to their success today? 2.) Negotiations 101: A Masterclass: What is Emil's framework for dealmaking? How has it changed over time? What are the single most important elements to remember when making deals? What are the biggest mistakes people make when negotiating? What is the right way to use leverage in negotiations? How can one handle an opponent that is emotional or irrational when negotiating? How did Emil make Steve Ballmer @ Microsoft increase his offer for TellMe from $300M to $800M? What is the single deal that Emil made that he regrets the most? 3.) Uber: The Journey to the Most Valuable Private Company: Why were Emil and Travis removed from Uber? Does Emil think it was fair? Is it true that Travis lost the support of the team? How did his removal take place? How did the Uber China deal go down with Didi? What got DiDi over the line on the deal? How did Emil raise $3BN from Saudi in just 60 days with Travis needing to attend only one meeting? 4.) Uber: The Review: How does Emil assess the management and performance of Uber CEO, Dara Khosrowshahi? If Travis and Emil were still in charge, what would Emil have done differently? Why does Emil think Dara and Uber have made a $30BN mistake in food delivery? Why does Emil think Postmates, Careem, and others have been the worst acquisitions in tech? 5.) The Venture Landscape: Emil entered the world of VC with Coatue, why did he decide that VC was not for him? How does Emil analyze the VC landscape today? Who are risers? Who are fallers? What are the single biggest points of misalignment between founder and VC? What are the core improvements that Emil would like to see made to the VC world? Items Mentioned in Today's Episode: Emil's Favourite Book: Sun Tzu: The Art of War

20VC: Why 75% of Active Investors Will Disappear in the Next Few Years, The Death of "So So" Venture Firms is Coming, The Rise of Blackstone of Venture Firms and What That Does To Venture Returns, How the World of LPs is Broken and more with Kyle Harrison
Kyle Harrison is a General Partner @ Contrary and one of my favorite writers on the venture space with his blog, Investing 101 2.0. Before joining Contrary, Kyle worked in the ranks of some of the biggest and best names in venture, starting with a spell at TCV before moving to Coatue and making his final stop at Index. Across firms, Kyle has led or participated in investments including Ramp, Pave, Anduril, Gitlab, Databricks and Snowflake to name a few. In Today's Episode with Kyle Harrison: 1.) From Film Lover to Technology Investor: How Kyle went from creating a professional services marketplace around film to joining the ranks of TCV and investing in breakout technology companies? What was Kyle's biggest takeaway from TCV? How did it impact his mindset? What was Kyle's biggest lesson from working with the Laffont's at Coatue? How did it change the way he thinks about price and market sizing? Why was Index such a transformational school of venture for Kyle? How did that experience change how he thinks about what it takes to be a great investor? 2.) The Death of So So Venture Firms: Why does Kyle believe many of the "so so" venture firms will die? What does Kyle believe makes a venture firm "so so"? Who is vulnerable then? How does Kyle think the lifespan and "death" of venture firms will change in the next decade? 3.) The Rise of "The Blackstone of Venture Firms": How does Kyle define "the Blackstone of VCs"? Who are they? With increasing fund sizes will we see VC returns denigrate to PE returns? How is the world of family offices changing the venture environment? Will we see more or less money flood into venture over the coming years? Of the incumbents, who has done "The Blackstone" model well? Why? Who has failed? Why? 4.) The Rise of Community in Venture: What does "community" really mean to Kyle? Why does he believe it will play such a prominent role in the way the best invest in the future? How have existing players failed to build, sustain and productize communities? What are the best opportunities for new entrants to create and utilise communities to invest? Items Mentioned in Today's Episode: Kyle's Favourite Book: Reinventing Knowledge: From Alexandria to the Internet

20 Sales: How To Structure The Interview Process for All Sales Reps, The Must-Ask Questions When Identifying Potential Sales Talent & The 3 Biggest Mistakes Founders Make When Hiring Their First Reps with Lauren Schwartz, VP of Enterprise Sales @ Fivetran
Lauren Schwartz is Vice President of Enterprise Sales at Fivetran, the leading platform for modern data movement. She has helped scale Fivetran's enterprise business from its infancy to a team of nearly 100, while more than tripling enterprise revenues. Previously, Lauren spent close to 4 years at Segment where she started as the first female AE and ultimately built and led sales teams in enterprise and growth. Lauren earned an MBA from Stanford Graduate School of Business after 6 years at Google where her enterprise sales career began. In Today's Episode with Lauren Schwartz: 1.) How Being Rejected as an Eighth Grader Can Lead to World Class Sales Leader: How Lauren made her way into the world of enterprise sales with Google? Why, for a while, Lauren wanted to get away from the label of a salesperson? Why "salesperson" does not do the job of sales justice? Why does Lauren believe that one of the core traits the best salespeople have is being able to cope with rejection? How has Lauren been rejected? How did she respond? What changed their mind? 2.) The Sales Playbook: What, Who, When: How does Lauren define the term "sales playbook"? What are the nuances? Does Lauren believe the founder should always be the first sales rep? What are the core signs that a founder is now ready to bring in their first sales hires? What are the 3 biggest mistakes founders make when they hire their first sales reps? What are the core traits that the best early sales reps have? 3.) The Hiring Process: Building the Best Sales Team: How does Lauren structure the hiring process? What are the most unconventional but useful questions Lauren uses to determine the depth and quality of potential sales hires? What are the glaring red flags that Lauren looks for in this interview process? How does Lauren use case studies and deal reviews in the interview process to determine the quality of a candidate? 4.) Scaling the Machine: The Onboarding Process: What are the single biggest mistakes founders make when onboarding sales reps? How should sales team onboarding be structured? What materials should the founder have in place for the sales team to learn from on Day 1? How can sales leaders ensure new sales team members engage across functions?

20VC: Dropbox's Drew Houston on Leadership; Hiring, Firing, Breakpoints in Company Scaling, The Story of Nearly Getting Acquired by Steve Jobs and Apple, How Founders Should Think Through Potential Investors and Acquisitions
Drew Houston is the Co-Founder and CEO @ Dropbox, for over 700 million users and +600,000 teams, Dropbox is the choice for storing and sharing their most important files. Prior to their IPO in 2018, Drew raised funding from some of the best including Sequoia, Index, Greylock, and IVP to name a few. Drew also currently sits on the board of Meta and is a seasoned angel with a portfolio including Gusto, Scale AI, Pilot and Superhuman to name a few. Prior to Dropbox, Drew founded Accolade, a bootstrapped online SAT prep company he started while in college. In Today's Episode with Drew Houston We Discuss: 1.) Entry into Startups and Y Combinator: How did Drew make his way into the world of startups with an SAT prep planning startup? How did Drew convince Paul Graham to accept him and Dropbox into Y Combinator? If we are all a function of our pasts, what is Drew running towards and what is he running away from? 2.) Drew Houston: The Leader and CEO: How does Drew define "high performance" today? How would Drew describe his style of management? How has it changed over time? How did taking an enneagram test change how Drew leads? What did he learn? What have been Drew's biggest hiring mistakes? What mistakes does he see others make? What have been Drew's biggest lessons in how to let people go the right way? 3.) Crucible Moments: Getting Sequoia, Acquisitions and Steve Jobs: How did Drew convince the Sequoia team to invest in Dropbox? How did it all start in a rug shop thanks to Pejman Nozad @ Pear? Has Drew had opportunities to sell the company? Why did he not take them? How does he advise founders on the decision to sell or not? How did Drew come to meet Steve Jobs? How did the meeting go? 4.) Drew Houston: AMA: Is Dropbox a B2B company or a B2C company? What is the hardest element of Drew's role with Dropbox? What has Drew recently changed his mind on? When press cycles were against him, how did Drew get through those tough times? What is Drew's biggest takeaway from joining the Meta board? Items Mentioned In Today's Episode: Drew's Fave Book: High Output Management by And

20VC: Why The CEO Should Make As Few Decisions As Possible, The Trade-Off Between Freedom and Raising Big From VCs & Why Our Jobs Are Not As Hard As We Think and How To Assess Talent and Potential As a Result with Tristan Handy, Founder & CEO @ dbt Labs
Tristan Handy is the Founder and CEO @ dbt, a data transformation tool that enables data analysts and engineers to transform, test and document data in the cloud data warehouse. To date, Tristan has raised over $400M from the likes of Sequoia, Altimeter, Coatue, ICONIQ and GV with the latest funding round valuing the company at $4.2BN. Prior to founding dbt, Tristan was the VP Marketing @ RJ Metrics and got his break in the world of startups through former 20VC guest, Anthony Casalena with a Director of Operations role at Squarespace. In Today's Episode with Tristan Handy: 1.) Entry into Startups: How did Tristan make his way into the world of startups with his first role at Squarespace? How did Tristan's time with Squarespace impact how he builds dbt today? What does Tristan know now that he wishes he had known when he founded dbt? 2.) Our Jobs Are Not That Hard: Why does Tristan believe that our jobs are not that hard? If going down this line, how does Tristan hire? What does he look for? How does he test for it? When does experience matter? When does it not matter? 3.) dbt: The Company Why does Tristan believe that remote work does not work? What financial packages have dbt put in place to allow their employees this physical interaction? What does Tristan believe is the hardest element of building a hybrid company? When does everything start to break? What are the biggest lessons Tristan and dbt have taken from Gitlab? 4.) Tristan: The Leader How does Tristan conduct and execute on the best performance reviews? How does Tristan create an environment of safety where people feel they can be honest and transparent? What are the elements that you cannot be transparent on? Where does transparency break down? 5.) Trading Freedom for Scale: dbt could have been a small and super profitable company, why did Tristan decide to trade off the freedom and raise big from VCs? How did Tristan raise over $414M without ever talking about an efficiency metric? Is Tristan concerned about living into the $4.2BN valuation in what is a very different time? With the benefit of hindsight, is Tristan pleased he went big and raised venture?

20 Product: Spotify's Gustav Söderström on Why Product is 100% Science and 0% Art, Why You Should Look at the Competition and then Do Something Completely Different & Why Talk is Cheap and Product Teams Should Do More of it; Structuring the Best Debate
Gustav Söderström is Spotify's Chief Research & Development Officer. He has the CPO & CTO responsibility, overseeing the product, design, data, and engineering teams at Spotify and is responsible for Spotify's product strategy. Gustav is also an entrepreneur and investor who has founded and sold startups that he co-founded to Meta's Oculus in 2014 and then also his first startup which he co-founded and led as CEO, up until their acquisition by Yahoo! Gustav is also the host of the podcast mini-series -- Spotify: A product story -- which offers a glimpse into the decisions that have guided Spotify's product evolution. In Today's Episode with Gustav Söderström 1.) From Selling Companies to Yahoo and Meta to Leading Spotify's Product: How did Gustav first make his way into the world of tech and startups? What was it that made Gustav so compelled to join Daniel Ek and build Spotify? What does Gustav know now that he wishes he had known when he started? 2.) "Never Fight a Macro Wind": What does Gustav mean when he says "never fight a macro wind"? What models can product leaders construct to measure the size, importance and timing of a macro wind? What can product leaders do to change the macro wind and have it blowing in their back and not their face? When did Gustav experience this? What did he change to have the wind blow in his back? How did this alter his mindset and mentality? 3.) "Do Something Completely Different to the Competition": Why does Gustav believe startups should do the complete opposite to the competition? Does this change if your competition is other startups vs incumbents? What is the story of how Spotify did the complete opposite to Youtube? Why did it work? On the flip side, when did Spotify do the complete opposite and it did not work out? 4.) Mastering the Learning Process: How does Gustav approach the learning process for all new skills and disciplines? Why does Gustav believe that all technology leaders have to be the master of their domain? How did this lead to Gustav going back to University to study machine learning? What are the single biggest mistakes people make in the learning process? 5.) Gustav: The Product Leader: Why does Gustav believe that product is 100% science and not art? What does Gustav mean when he says, "talk is cheap and so we should do more of it"? How does Gustav structure internal debates? Who sets the agenda? Who is invited? What makes a good vs a bad internal debate? How does Gustav make everyone feel safe? What can leaders do to ensure an environment where everyone feels they can debate with the boss? 6.) Spotify: The Crucible Moments: What is Gustav's favourite near-death experience in the Spotify journey? Why did Spotify decide to make the move into podcasting and video? How does that additional complexity change the product paradigm of an audio-only platform? How do the single most impactful platforms in the world approach market expansion and when to add new products? What are the best companies in the world not merely technology innovations but also business model innovations? Items Mentioned in Today's Episode: EXCLUSIVE NordVPN Deal ➼ https://nordvpn.com/20vc Try it risk-free now with a 30-day money-back guarantee!

20VC: Altimeter's Brad Gerstner on Why Supercycles and the Powerlaw is the Most Important Thing In Investing, Why Portfolio Diversification is the Opposite of Risk Mitigation and The #1 Question Brad Asks All New Recruits
Brad Gerstner is the Founder and CEO of Altimeter, a life-cycle technology investment firm that manages public and private portfolios. Brad has personally participated in more than 100 IPOs as a sponsor, anchor, and investor. Brad's notable deals include Snowflake, Mongo, Bytedance, Gusto, Unity, Okta, dbt, Modern Treasury, EPIC Games, Hotel Tonight, and Zillow. Prior to founding Altimeter, Brad was a 3-time co-founder where he sold all three businesses (to IAC, Google, and Marchex), a founding principal at General Catalyst; a securities lawyer, a former Deputy Secretary of State of Indiana, and a pilot. In Today's Episode with Brad Gerstner We Discuss: 1.) From Humble Beginnings in Indiana to 100 IPOs: When did Brad realize his original love of finance and entrepreneurship? What one single question does Brad ask all potential new recruits to determine if they have hustle? What does Brad know now that he wishes he had known at the beginning of his career? 2.) The Power Law and Supercycles: What is a power law? Why is it the single most important thing in investing? How do the best investors in the world build a framework around supercycles? How does Brad approach market sizing? How does Brad think about market creation when aligning that to his thesis of investing in power laws? How does Brad determine if a large opportunity is a "super-cyle" or a short, time-stamped fad that is unsustainable? How does Brad assess the importance of market timing? 3.) Building Anti-Fragile Portfolios: Portfolio Construction: Why does Brad disagree that the answer to risk mitigation is portfolio diversification? How many companies is enough companies for a diverse portfolio? Price Sensitivity: How does Brad reflect on his own relationship to price? How does this process and mindset change on re-investments? What is needed for Brad to re-invest? Time to Exit: How does Brad analyze when is the right time to exit a position? What are the single biggest mistakes people make when it comes to timing their exit? 4.) The Venture Landscape: Today, What is Happening? Why does Brad believe what has happened over the last 24 months is a great disservice to founders? What are the biggest examples of a complete lack of investor discipline? Why does Brad believe that for all positions valued over $500M, we should apply a 20% discount? Is today's pricing actually just the new normal? How has the public market pricing impacted the deployment of growth stage checks? How will this play out in the next 12 months? Why does Brad believe there is "not blood on the streets yet"? How does the speed of interest rate change impact our ecosystem so dramatically? Items Mentioned in Today's Episode: Brad's Favourite Book: The Snowball: Warren Buffet and the Business of Life

20VC: Kevin Weil on The Biggest Lessons from Leading Product at Instagram and Twitter | How Working With Kevin Systrom Impacted His Approach To Product | 3 Things Instagram Did To Make Stories So Successful and Why Investing Makes Operators Better at Thei
Kevin Weil is President of Product and Business @ Planet and Operator in Residence @ Scribble Ventures. In the past, Kevin has been Head of Product at Twitter, Instagram, and Novi (the digital currency effort within Facebook). During his seven years at Twitter, he helped the company scale from 40 to 4000 people and from $0 to $2B in revenue. He then moved to Instagram in 2016 to lead the product and data teams and led through an inflection point as Instagram grew from 400M to over 1B users, including launching Instagram Stories. Kevin then co-founded Diem (formerly known as Libra) and Novi and built both for three years before moving to Planet in 2021. If that was not enough, Kevin is also on the board of Strava, the Nature Conservancy, and the Black Product Managers Network. In Today's Episode with Kevin Weil We Discuss: 1.) Lessons From Leading Product for Instagram and Twitter: What does Kevin believe makes Instagram so inherently good at product? How did leading product for Instagram change the way Kevin thinks and operates? What are 1-2 of Kevin's biggest lessons from working with Kevin Systrom, Instagram's Founder? What are the biggest takeaways for Kevin from leading product at Twitter? 2.) Launching Products, Customer Discovery and Product Sessions: What were Kevin's biggest learnings from launching Instagram stories? How did Kevin's conviction impact the product building and success of Instagram stories? How does Kevin advise founders on the best way to approach customer discovery? What are the best questions to ask to reveal the truth? How does Kevin approach product testing today? Why does Kevin not like softly softly testing new products? 3.) Kevin Weil: Leadership 101 What are some of the biggest leadership mistakes that Kevin made in his time at Twitter? How does Kevin approach decision-making frameworks? How does one balance the speed vs the quality of the decision? What makes a great product strategy? Where do so many go wrong in their product strategy? How do the best leaders communicate with their team? How does this change over time? What is Kevin's preferred medium and style of communication with his teams? 4.) Kevin Weil: The Athlete, Father and Husband: Kevin is an ultra-marathon runner, what does his training routine look like? What 1-2 changes has Kevin made that have had the biggest impact on performance? How does Kevin manage, investing, advising, training and being a father and husband?

20VC: The Rippling Memo: Bedrock's Geoff Lewis on The Conviction Building Process to Write a $200M Check and Co-Lead Rippling's Series D | Why No Competitor Can Out Execute Rippling | Uncapped SAFE's Why You Should Never Do Them and Why Geoff Broke The Ru
Geoff Lewis is a Founder and Managing Partner of Bedrock, one of the breakout and new venture firms of the last decade, famously in search of narrative violations. He serves or has served on the Board of Directors for companies including Lyft (NASDAQ: LYFT), Nubank (NYSE: NU), Epirus, and Vercel. Additionally, he has led sizable early-stage venture capital investments in dozens of companies including Upstart (NASDAQ: UPST), Tilray (NASDAQ: TLRY), Leafly (NASDAQ: LFLY), Wish (NASDAQ: WISH), Workrise, and Rippling. Prior to founding Bedrock, Geoff served as a partner at Founders Fund for several years. In Today's Episode with Geoff Lewis: 1.) Meeting Parker Conrad: A Generational Defining Entrepreneur: How did Geoff first come to meet Parker Conrad, over a decade prior to making the first Rippling investment? What was it about Parker that compelled Geoff so much in the early days? How did Geoff analyze the chip on Parker's shoulder from Zenefits? How does he believe it has driven him with Rippling? 2.) Searching for Narrative Violations in Rippling: Why does Geoff believe Parker himself is a "narrative violation"? What does Geoff believe is the foundational narrative violation in the way Parker is building Rippling? Rippling has a large portion of its team as former founders, how does Geoff believe this impacts the culture of Rippling? What does Geoff believe are the single biggest barriers to Rippling being the "App Store for Business"? On the upside case, if Rippling goes right, how big could this be? 3.) Rippling: The Financing: What has been Geoff's biggest lesson on price and price sensitivity that he has learned through Rippling? Why does Geoff never do uncapped notes? Why did Geoff break that rule with Rippling? What gave Geoff the conviction to write Bedrock's largest ever check in Rippling's Series D? What was the massive mistake that both Geoff and Bedrock made in not financing their Series C? 4.) Geoff Lewis: The Investor What single trait does Geoff believe all generational defining founders share? How does he test for it? Does Geoff believe he has a chip on his shoulder today? How has his relationship to the chip on his shoulder changed over time? To what extent does Geoff engage in outcome scenario planning when making investments? What upside scenario plan does Geoff need to be able to see for him to make an investment? Has Geoff ever lost money in an investment? What were his takeaways from this experience?

20VC: Rippling's Parker Conrad on The Four Main Benefits From Building a Compound Startup | Why There Should Never Be a Trade-Off Between Speed and Quality | How Zenefits Gave Parker a Chip on the Shoulder and Why That is so Important?
Parker Conrad is the Founder & CEO @ Rippling, the company that lets you easily manage your employees' payroll, benefits, expenses, devices, apps & more—in one place. To date, Parker has raised over $697M for Rippling from some of the best including Sequoia, Founders Fund, Greenoaks, Bedrock, Kleiner Perkins and Initialized to name a few. Prior to founding Rippling, Parker was the Co-Founder and CEO @ Zenefits and if that was not enough, Parker is also a prominent angel having invested in Census, Pulley and then also AgentSync and TrueNorth, alongside 20VC Fund. In Today's Episode with Parker Conrad: 1.) Entry in Startups and Zenefits: How did Parker make his way into the world of startups? How did Parker end up being kicked out of his own company, Zenefits? How did he respond? How did that experience of being kicked out of Zenefits inspire him to build Rippling? 2.) Parker Conrad: The Leader: How does Parker define "high performance"? How would Parker describe his leadership style today? Why does Parker fundamentally disagree that with speed comes a trade-off in quality? How does Parker ensure Rippling does all things fast and to the best of its ability? How would Parker break down his decision-making framework today? How does he decide what to prioritize vs not? How does he decide what to delegate vs not? What are Parker's biggest insecurities in leadership today? How have they changed over time? What does Parker do to combat and mitigate them? 3.) Rippling: The Compound Startup How does Parker define a compound startup? What types of business do this verticalized approach work for vs not work for? What does Parker believe are the 4 core benefits of this approach? What are the single biggest challenges of building a compound startup? 4.) Rippling: The Economics: How does this compound startup approach impact ability to cross-sell? How much net new ARR today comes from cross-sell? What have been some of Rippling's biggest lessons on what it takes to do cross-sell so effectively? How do the margin profiles differ across their different products? How have the margin profiles changed over time? Why does Parker not believe that most startup margins are accurate? How does the compound startup approach change the amount invested in R&D? How does that impact the fundraising requirements of the business? 5.) Rippling: The Partner Ecosystem: How does Rippling think about building out the best partner ecosystem? What will it take for that to work? Why do Rippling want to introduce services that compete with their own products? Why do they not only build their own? How do the margins differ when comparing revenue share on partner products vs Rippling products? What are the single biggest barriers to this partner ecosystem working?

20VC: Lessons from Alfred Lin and Ron Conway | Why the World Does Not Want Your Startup To Exist and How the Best Founders Fight It | How To Build Moats and Defensibility Against Large Incumbents with Tarek Mansour, Founder & CEO @ Kalshi
Tarek Mansour is the Founder and CEO @ Kalshi, the first regulated exchange where you can trade directly on the outcome of events. Tarek has raised funding from some of the best including Alfred Lin @ Sequoia, Ali Partovi @ Neo, Ron Conway, Charles Schwab and Henry Kravis. Before founding Kalshi, Tarek worked at the likes of Citadel, Palantir and Goldman Sachs, in various different roles. In Today's Episode with Tarek Mansour We Discuss: 1.) Entry into Startups: How did Tarek make his way from a nerdy kid in Lebanon to having his first startup funded by Sequoia and billionaires likes Charles Schwab and Henry Kravis? How did his mother's continuous desire for excellence change Tarek's mindset? What are the biggest lessons that Tarek took from his mother's strict parenting and how did he apply them to how he manages the team at Kalshi today? 2.) What it Takes to Succeed: Why does Tarek believe that the world does not want your startup to exist? In that case, what are the core traits that founders need to fight this headwind? Does Tarek believe in work-life balance? What are some of the struggles of this? Does Tarek believe you should work on your weaknesses or double down on your strengths? 3.) Building the Team: Does Tarek believe that naivete is a strength or a weakness? At what point does it change between being a strength to being a weakness? Does Tarek prefer to hire more senior experienced people or younger hustlers with more energy? What have been the single biggest hiring mistakes that Tarek has made? How has it changed his approach to team building? What is the one single trait that if Tarek sees, he will not hire? How does Tarek make the interview process both fun but different and challenging? Where do so many founders make mistakes in how they construct the hiring process? 4.) Tarek Mansour: AMA: What have been the single biggest lessons from working with Ron Conway and Alfred Lin? What are some of Tarek's biggest insecurities in leadership today? What does Tarek know now that he wishes he had known at the beginning of his time with Kalshi? What would Tarek most like to change about the world of startups? Items Mentioned in Today's Show: Tarek's Favourite Book: Never Split the Difference: Negotiating as If Your Life Depended on It

20Growth: Hubspot CMO Kipp Bodnar on Why the Best Marketers Think Like VCs | Why the Best Companies Do Not Start with Product Marketing | New Channels; When To Do, How Much To Spend, How To Test, When To Stop
Kipp Bodnar is the Chief Marketing Officer of HubSpot, where he sets HubSpot's global inbound marketing strategy. Prior to his role as CMO, Kipp served as VP of Marketing at HubSpot, overseeing all demand generation activity worldwide and building out the EMEA and APAC marketing teams. Kipp serves as a marketing advisor for SimplyMeasured, InsightSquared and Guidebook. Kipp is the co-author of "The B2B Social Media Book: Become a Marketing Superstar by Generating Leads with Blogging, LinkedIn, Twitter, Facebook, Email, and More." In Today's Episode with Kipp Bodnar We Discuss: 1.) The Journey to CMO @ Hubspot: How Kipp made his way into the world of marketing and came to be CMO @ Hubspot? What does Kipp know now that he wishes all CMOs knew when they started? 2.) Choosing The Channel: How does Kipp advise founders on which channel they should focus on? What is the framework which will tell them which channel is right for them? How many different channels should they try? How focussed should they be? Should they have independent teams for each channel? How do the best founders allocate resources to new channels? How do you know when one is not working and you need to stop? When do you just need to keep going and persisting? What have been some of Kipp's biggest mistakes when entering new channels? 3.) Product Marketing, Brand Marketing and Founders Marketing: How does Kipp advise founders who say that, "social and personal brand is just not for them"? In what two ways does Kipp believe that all businesses are constrained? Does Kipp agree that the state of product marketing has never been worse? What is truly great product marketing to Kipp? How does Kipp distinguish between good and great brand marketing? How has what it takes to be great at brand marketing changed over time? 4.) The Best Marketing People: What are signs of clear 10x performers in marketing? What advice would Kipp give to someone aspiring to be a CMO? What mistakes do 95% make that they should change? How do the best CMOs manage up and manage their team? Why does Kipp compare the role of the CMO to the general manager in NFL teams? Why does Kipp believe the role of the CMO is a lonely one? What are the hardest elements? What framework for learning does Kipp use to learn all new topics? What works? What does not?

20VC: Clubhouse Founder Paul Davison on What Went Right and What Went Wrong | What Does Clubhouse Do Now To Regain Mindshare? | Why Clubhouse is not a Content Platform? | What is the Next Wave of Consumer Social and Does Web3 Play a Role? |
Paul Davison is the Co-Founder and CEO @ Clubhouse, the startup that believes people are at the centre of every moment, providing a platform to talk with friends and meet new friends. To date, Paul has raised over $310M with Clubhouse from a16z, DST, Elad Gil, Naval Ravikant, and many more. Prior to co-founding Clubhouse, Paul was the Founder of Highlight, a location-based consumer social service backed by Benchmark. Before Highlight, Paul actually spent time at Benchmark as an EiR. In Today's Episode with Paul Davison We Discuss: 1.) Entry into Startups: How Paul came to found Highlight in the early days of consumer social? What elements worked with Highlight that he took with him to Clubhouse? Which elements did not work that he learned from? 2.) Clubhouse: What Worked: What does Paul believe are the primary reasons that Clubhouse grew so fast? What metrics does Paul use to determine true product-market-fit and stickiness? What is good retention on Day 1, Day 7 and Day 30? How important is 12-month retention? 3.) Clubhouse: What Did Not Work: COVID: Does Paul believe that Clubhouse was the COVID antidote we all needed? How sustainable is that if so? What trends make it more sustainable? Live Does Not Work: How does Paul respond to Mike Mignano's comments that "live does not work"? Why does Paul believe that Clubhouse is not a content platform? Quality: Does Paul agree that the quality of live is not as good as the quality of produced content? Is that a problem? If the quality is worse, what is significantly better about live? 4.) The Future of Social: Does Paul agree that we are seeing the disregard of the once hailed social graph in favour of a new era of recommendation media? What does this mean for Clubhouse? With the rise of the likes of BeReal, how does Paul think about the importance of authenticity in the next wave of consumer social? How does Paul forsee Web3 and the next generation of consumer social being interlinked? What will it take for Web3 to break through? What are the core barriers today? Does Paul agree that the best consumer social tools empower creators with Superhuman powers? 5.) Lessons on CEOship: What are Paul's biggest lessons on successful company building? How does Paul manage the criticism and negativity of the press personally? How does Paul maintain the morale internally when the press cycle is so negative? How has Paul adapted himself to gain a thicker skin and not pay as much attention? Items Mentioned in Today's Episode: Paul's Favourite Book: Reality Is Not What It Seems: The Journey to Quantum Gravity, Information: A History, a Theory, a Flood

20VC: Why Greed is the #1 Enemy of Venture Returns, Why Not Enough VCs Play to Win and Lessons from Scaling to $100M and 1,200 Employees and Then Cratering with Julio Vasconcellos, Founder @ Atlantico
Julio Vasconcellos is the Founder and Managing Partner @ Atlantico, one of the leading early-stage funds in Latin America. Prior to the world of venture, Julio got his break in the world of startups as Facebook's first country lead for Brazil. Julio then went on to co-found Peixe Urbano, a company he scaled to over 1,200 employees and $100M+ in revenue. Post the sale of Peixe Urbano, Julio became an EiR @ Benchmark Capital where he met Scott Belsky. Scott and Julio went on to co-found Prefer, a Benchmark backed company transforming the future of work. If that was not enough, Julio has a stellar angel track record with prior investments in the likes of Ipsy and Quinto Andar. In Today's Episode with Julio Vasconcellos We Discuss: 1.) Entry into Startups: What are 1-2 of Julio's biggest takeaways from being Facebook's first hire in Brazil? What does Julio know now that he wishes he had known at the start of his career in startups? 2.) Lessons from Scaling Peixe Urbano to $100M in Revenue: How does Julio advise founders on when is the right time to launch a second product or market? How does Julio advise founders on the right balance between growth and unit economics? When times are tougher, should founders cut fast or cut slower? What is irreversible? What are the single biggest and worst things to break in hyper-scaling? 3.) Investing: Why Not Enough Play To Win: What is more important, a great market or a great founder? Why do not enough VCs today play to win? If they do not play to win, what do they play to do? Why is greed the number one enemy of venture returns? What are the single biggest investing lessons Julio has learned from Benchmark Founder, Andy Rachleff? How have they impacted his investing mindset? Why does Julio believe you can have a close relationship with founders as an angel and not a VC? How did Julio's approach to investing change with the transition from angel to VC? Does Julio believe that boards really add any value? If so, how? What is Julio's biggest investing hit? How did it change his approach? What is his biggest miss? How did that impact his mindset? 4.) The Future for LATAM: Is Julio as concerned as I am by the removal of growth stage capital from the LATAM ecosytem? Does this mean a higher mortality rate for LATAM companies? How does Julio advise founders? How did COVID adoption of technology in LATAM fundamentally differ to the US?

20 Product: The No 1 Metric You Need To Look at When Building Product | Why the Best in Product Have No Domain Experience | Why You Should Not Hire From Incumbents & The Difference Between Good vs Great PMs with David Lieb, Visiting Group Partner @ Y Comb
David Lieb is one of the product OGs of the last decade. As the founder of Bump David pioneered how over 150M users shared data, contacts and more before the company was acquired by Google. At Google, David took this one step further by creating Google Photos, which he has led with immense success for the last 9 years. In the last few weeks, David announced his latest move, to join Y Combinator, one of the world's leading accelerators as a Visiting Group Partner. If that was not enough, David also has a stellar angel portfolio with the likes of Rippling, Flexport, Tally, Maven and many more. In Today's Episode with David Lieb We Discuss: 1.) Entry into Product: How did an idea at business school turn into Bump and ultimately the creation of Google Photos? What are the single biggest mistakes David made with the early Bump product? What does David know now that he wishes he had known at the start of Bump? 2.) Scaling the Team Alongside the Product: What is product-market fit to David? What is it not? What are the single biggest mistakes founders make when they think they have it? What should founders do first and most importantly, when they do have it? Why does David believe individual user data is more important than relying on data? 3.) Product: Art or Science: Why does the description we have for product managers need to change? How does David determine when to act on customer feedback vs stick to the current product plan? What is the right way to do customer discovery? What questions are best to ask? Where do founders make the biggest mistakes in customer discovery? Ultimately, is product more art or science? Is this changing with ever-increasing data? 4.) Product: The Process: How does David conduct product reviews? What are the biggest mistakes founders and product leaders make when managing product reviews? Who is invited? Who sets the agenda? Who determines who is accountable for what? How do product reviews change in a world of Zoom? What is better? What is worse? What can product leaders do to build culture in remote worlds? How can product leaders make everyone feel safe and comfortable to share how they feel, regardless of seniority, in product reviews? Items Mentioned in Today's Episode: David's Best Performing Investment: Flexport

20VC: From Struggling to Raise Funding to IPOing at Close to $9BN Just Five Years Later; The $8BN Company You Might Not Know | How To Build Large Companies with Small Teams | The Biggest Hiring Lessons and Mistakes with Seba Kanovich, CEO @ dlocal
Seba Kanovich is the CEO @ dlocal, the #1 payments leader with a single solution focused on Latin America and other emerging markets. In June 2021, dlocal raised $617M in their NASDAQ IPO listing valuing the company at nearly $9BN. Before their IPO, dlocal raised from some of the best including General Atlantic, Bond Capital, and Oren Zeev to name a few. Prior to dlocal, Seba was CEO @ AstroPay, a leading payment solution provider in Emerging Markets. In Todays Episode with Seba Kanovich We Discuss: 1.) The Journey to CEO of an $8BN Company: How Seba made his way to the role of CEO of an $8BN company through dinner at his mother-in-law's house? What does Seba know now that he wishes he had known when he first became CEO? 2.) Leadership 101: What does "high performance" in business and leadership mean? How important are velocity and speed of execution in startups? When should one trade speed for quality? Where is the nuance? How does Seba approach prioritization? What framework does he use to determine what to focus on? How does Seba think through effective delegation? How can leaders determine what only they can do? 3.) Leadership: The Challenges and Lessons: What are Seba's biggest insecurities in leadership today? How does he manage them? How have they changed over time? What is the single most painful leadership lesson Seba has learned that he is also pleased to have learned? What gets easier with scale as a leader? What gets harder? In a scaling organization, what is the first thing to break? What can be done to mitigate this? 4.) The Funding and The IPO: Why did dlocal bootstrap for 4 years instead of raise funding? How did that process change their mindset toward capital efficiency? What was good about it? What was bad? What are the single biggest advantages great investors can bring to the table? Why did Seba decide 2021 was the right time to go public? What was the biggest surprise about going public? What is better and what is worse about being a public company? Items Mentioned in Today's Episode: Seba's Favourite Book: Steppenwolf by Herman Hesse

20 Sales: How To Interview Sales People; The Red Flags and What to Look For, How Sales Leaders Should Change Goals and Quotas in Harder Markets and What Reps Can Do To Ensure They Hit Their Numbers in These Markets with Eleanor Dorfman, Sales Leader @ Ret
Eleanor Dorfman is a Sales Leader @ Retool, the company that allows you to build internal tools, remarkably fast. Prior to Retool, Eleanor joined Retool when there were only three account executives and has scaled the sales org sales to over 30 AEs, many SEs, and an entire SDR team. Before Retool, Eleanor was at Segment, where she built out the company's customer success operations team before pivoting to creating an expansion sales team, renewals team, and a new business sales team. Finally, before Segment, Eleanor made her way into startups, starting as an unpaid intern at Clever, just four years later, Eleanor was Head of Customer Success and Solutions Engineering. In Today's Episode with Eleanor Dorfman We Discuss: 1.) Entry into Sales from Working with the US Education Department: How did Eleanor get her first role as an unpaid intern at Clever? What are 1-2 of her biggest takeaways from her time at Segment? What are the biggest advantages of sales reps having experience in customer success? 2.) The Sales Playbook: How does Eleanor define, "a sales playbook"? When does it need to be created? Does it need to be the founder who creates it or can it be a Head of Sales? Is it possible to run a PLG and enterprise motion from Day 1? How does this change your sales playbook? How does Eleanor advise founders on when is the right time to layer on an enterprise motion, on top of a PLG motion? 3.) Who, What and When: Building the Sales Team Should founders hire a Head of Sales first or sales reps first? If sales reps, should founders always hire sales reps in two's? How does Eleanor structure the hiring process for all new sales team recruits? What are the clearest signals of 10x sales hires? What are red flags in the interview process? How does Eleanor use demo's and case studies to determine technical ability? 4.) The First 30, 60 and 90 Days: The Onboarding: What is the right structure for all new sales hires to be onboarded? Why does Eleanor believe you will always hire your Head of Sales Enablement too late? What are the signs that now is the right time to hire your Head of Sales Enablement? What tools, materials and resources can founders provide to shorten the ramp time for new AEs? What are the single biggest mistakes founders make in the onboarding of new sales reps?

20VC: Why 95% of Venture Capital is Not Really "Venture Capital" | The Five Core Levers Needed To Assess Risk and Price a Startup | The Future of Venture; Who Wins, Who Loses, What Happens to the Crossover Funds with Will Quist, Partner @ Slow Ventures
Will Quist is a Partner @ Slow Ventures. Over the last decade, the team at Slow Ventures have invested in the earliest rounds of over 500 companies including Robinhood, NextDoor, Airtable, Solana and many more. As for Will, prior to Slow he spent over 8 years at Industry Ventures and before industry, cut his teeth in the world of finance at Banc of America. In Todays Episode with Will Quist We Discuss: 1.) Entry into Venture: How Will made his way from 6th generation San Francisco to Partner @ Slow? What are 1-2 of the biggest takeaways from his early 1-1s with Don Valentine? What does Will know now that he wishes he had known when he started in venture with Industry? 2.) WTF Really is Venture Capital? Why does Will believe that 95% of venture capital today is not really venture capital? What is true venture capital in Will's mind? How does Will divide the world of VC into two with; venture classic and new venture? How are they different? How are their return profiles different? 3.) The Questions: Discovering Greatness: Why does Will believe "for the most part, investors across asset classes are just asking the same questions"? What are those questions? What different answers are each looking for? What are the 5 core questions that will needs to understand to determine conviction and accurately price an asset? How does Will think through and analyze the question when meeting founders of; "what needs to come true for this business to become a great business"? 4.) The Future of Venture Capital: How does Will predict the venture capital ecosystem will look in 5 and then 10 years? What are the most concerning traits of the venture ecosystem for Will today? Who will be the winners of the next decade? Who will be the losers? What happens to the crossover funds? What will happen to Tiger?

20VC News: Anchor Founder, Mike Mignano Joins Lightspeed as Partner: The Future of Social Media | Why Clubhouse Has a Challenging Model | Why TikTok Could be a $2TN Company | Why BeReal is Defensible | What Happens To OpenSea in a New World for NFTs
Mike Mignano is a Partner @ Lightspeed, one of the most successful venture firms of the last decade with a portfolio including the likes of Snap, Affirm, Epic Games, Mulesoft and more. As for Mike, prior to venture, he was Head of Talk for Spotify where he led the podcast, live, and video businesses for the world's leading audio streaming platform. Michael came to Spotify through their acquisition of Anchor, a company he co-founded and is credited for democratizing podcasting globally. Mike has also been a prolific angel investor with a portfolio including Cameo, Pipe, Sandbox VR and Stir. In Today's Episode with Mike Mignano We Discuss: 1.) Exclusive News: What exclusive news does Mike have to share today? What would Mike most like to change about the way founders experience the product of venture capital? How can VCs be better? What is Mike most nervous about in the new role? 2.) The World of Social is Changing Forever: Why does Mike believe there has never been a better time for the next social media giant to be born? Why are the largest social giants leaving behind the social graph? What is recommendation media? Why is it a better business model? How does the shift from social graph to recommendation media change the way large social giants operate and interact today? 3.) Startups: Risers, Fallers and Is There Room For Another Giant? What does Mike believe Clubhouse did well? What was their undoing? Does Mike believe BeReal is defensible? What features make it both sticky and defensible? Will TikTok be a $2 trillion dollar company? Will Meta catch TikTok or have they gone too far ahead? Will OpenSea be able to sustain and make the market for NFTs, despite crypto crashing? Should startups be concerned about large social giants "copying" their features? What does true defensibility look like in consumer social today? 4.) Angel Investing: Hits, Misses and Lessons: From writing over 50 angel checks, what are the single biggest lessons Mike has learned? What has been his biggest hit? How did that change the way he thinks about investing? What has been his biggest miss? In what way did that change how he invests? What advice does Mike give to all angel investors looking to invest today?

20VC: Arm CEO Rene Haas on How The Best Leaders Make Decisions and The Trade-Off Between Speed and Quality | Leadership Lessons from 7 Years at Nvidia | How Companies Can Retain Speed, Innovation and Agility at Scale
Rene Haas is the CEO @ Arm. The technologies that Arm creates are used in over 230+ Bn devices with everything from sensors to smartphones to servers. In 2016 Softbank made Arm it's largest ever acquisition with a reported price of $32Bn. As for Rene, he was appointed CEO in February 2022 having spent the last 8 years in numerous different roles within the company. Before Arm, Rene was Vice President & General Manager of the Computing Products Business Unit at Nvidia where he enjoyed a very successful 7 years with the team there. In Today's Episode with Rene Haas We Discuss: 1.) Entry into Tech from Eastman Kodak: How did Rene make his way into the world of technology and innovation? What are 1-2 of the biggest takeaways from his 7 years at Nvidia? How did working with Jensen impact his leadership approach and philosophy? 2.) Decision-Making in Leadership: What is the single biggest mistake leaders make when making decisions today? How does Rene balance the trade-off between speed vs quality of decision? At what point does Rene believe leaders have enough data to make a decision? What does Rene know now that he wishes he had known when he started on decisions? 3.) Scaling the Org and Remaining Nimble: Agile: How does one retain the speed and agility of a startup when one is the size that Arm is today? Ambition: How does Rene as a leader inspire the same level of ambition and vision in his team when Arm is as large as it is? Risk: How does Rene encourage his teams to take large risks when they have so much more to lose? Breakage: What are the first things to break in scaling? What can leaders do to get ahead of them? 4.) Leadership 101: What really is strategy? What is it not? What mistakes do all leaders make when it comes to strategy? How does Rene define "high performance" in leadership? How has his style of leadership changed over time? How does Rene approach vulnerability in leadership? What are the pros and cons?

20Product: Calendly CPO Annie Pearl on Why All PLG Companies Eventually Need to Embrace Enterprise, Why it is Easier to Scale into Enterprise than Visa Versa and the Calendly PLG Playbook; What Works and What Does Not?
Annie Pearl is the CPO @ Calendly, the company that makes scheduling meetings simple and painless. The company now has over 10M users around the world and over 50,000 companies loving the product. As for Annie, before Calendly, Annie led Glassdoor's product vision and user experience, managing a 70 person product and design org. Prior to Glassdoor, Annie led enterprise product teams at Box both before and after their 2015 IPO. If this was not enough, Annie is also on the Board of WorkRamp and Well Health. In Today's Episode with Annie Pearl We Discuss: 1.) Entry into Product From Consulting: How did Annie make her way into the world of product and come to lead product teams at Box and GlassDoor? What are 1-2 of her biggest takeaways from her time at Box and GlassDoor? How did they impact her product mindset? What does Annie know now that she wishes she had known when she started in product? 2.) PLG vs Enterprise: What, When, How: Is it possible to do PLG and top-down enterprise strategy together from Day 1? Why does every PLG company eventually have to adopt an enterprise strategy? What are the single biggest challenges companies face when moving to enterprise? How do founders know when is the right time to make this transition? How do founders need to restructure their org to make the transition to enterprise? 3.) Building the Product Bench: Hiring: When is the right time to hire your first product leader? What are the core signals? What are the core character traits needed for a first product leader? How do we specifically structure the interview to test for them? Who do we bring into the interview process from other parts of the org? Do we do case studies with candidates? If so, how long do they have with the data? What is the difference between good vs great with case studies? 4.) Product Strategy, Reviews and Alignment: How does Annie assess how often product strategy should be reviewed? When should it change? How does Annie approach post-mortems? What is the right way to structure them? How does Annie create alignment between sales and product? Why is this so important? What is the single biggest product mistake Annie has made? What did she learn?

20VC: Is Now Really the Best Time to Be Investing? WTF is Happening at Growth Stage Investing? Why VCs Have Gotten Lazy Over the Last 2 Years? Investing Lessons from Hitting with Braze and Missing with Snowflake with Logan Bartlett, Managing Director @ Re
Logan Bartlett is a Managing Director @ Redpoint, a firm with a portfolio including the likes of Stripe, Nubank, Twilio, Netflix, Snowflake and many more incredible names. As for Logan, at Redpoint he has led investments in the likes of Ramp, Monte Carlo, Cribl, Crossbeam and Acuity MD to name a few. Before joining Redpoint, Logan spent over 5 years with the team at Battery where he made investments in Pendo, Amplitude, Dataiku, Braze and Kustomer. In Today's Episode with Logan Bartlett We Discuss: 1.) Entry into Venture: How Logan made his way into the world of venture joining Battery Ventures? What are 1-2 of Logan's biggest takeaways from his time with Battery? What does Logan know now that he wishes he had known when he started in venture? 2.) The Venture Landscape Today: Is now really the best time to be investing? How does Logan compare today to prior vintages? How does this differ when comparing consumer to B2B? How does Logan analyze the state of the growth market? Is anyone really doing deals today? If so, what is the discount on price vs last year? How do the public markets impact the later stage financings which have disappeared in the last 3 months? How do the later stage financings impact the early stage? Does Logan agree that "venture has never been less collaborative as it is today"? 3.) The Role of the Venture Investor: Why does Logan believe that VCs have gotten lazy over the last 2 years? Does Logan believe we will see even more GPs at the top retire in the downturn? How does Logan analyse his role as a board member today? How has his style changed over time? What is the single best board Logan is on? Why that one? Who is the best board member Logan works with? What makes this board member so good? How does Logan assess the importance of personal brand in venture today? Why does Logan believe no company should hire PR firms from the early days? 4.) Investing Style and Lessons: What has been Logan's single biggest hit as an investor? How did seeing that impact his mindset? What has been Logan's biggest miss? How did not doing the investment change how he thinks about making new investments today? How does Logan assess his own relationship to price? How has it changed over time? As a growth investor today, how important is ownership? How does this change with stage? Items Mentioned in Today's Episode: Logan's Favourite Book: Team of Rivals: The Political Genius of Abraham Lincoln Logan's Most Recent Investment: AcuityMD

20VC: Bumble's Whitney Wolfe Herd on How The Best Leaders Manage Intense Pressure, How To Think Through Risk vs Reward Frameworks & What it Truly Means to Listen so Your Teams Will Talk
Whitney Wolfe Herd is the Founder and CEO @ Bumble, changing the way people date, find friends, and the perception of meeting online, for the better. Women make the first move. Over an incredible 6 year journey, Whitney has scaled Bumble to a community of over 100 million across six continents. Bumble has facilitated an incredible 1.8 billion first moves as of 2021 and so many more by now. Prior to founding Bumble, Whitney was the Co-Founder and VP of Marketing @ Tinder. In Todays Episode with Whitney Wolfe Herd We Discuss: 1.) Founding Bumble: How Whitney made her way into the world of startups with her co-founding Tinder? What happened when Whitney left Tinder in a very public way? How did that and the scrutiny that came with it, impact her? How did she change? 2.) CEOship 101: What does "High Performance" mean to Whitney? What are the biggest benefits and biggest downside of transparency? What are the few things that as a leader, you cannot be transparent about them? What does it mean to truly listen as a leader? What are the biggest mistakes leaders make when it comes to listening? 3.) Risk and Pressure in Leadership: What is the single moment of highest pressure Whitney has been through in the Bumble journey? How does Whitney deal with pressure as a leader today? How has that changed? How does Whitney approach risk as a leader today? What is too risky? How does Whitney think through her own decision-making framework? 4.) Whitney: The Mother and Wife What does Whitney believe makes a truly successful marriage? How does Whitney not lose an inch of performance as a public markets CEO and also be an amazing mother to two children under the age of 2? What does Whitney know now that she wishes she had known when she started Bumble? As a leader and mother, what gets easier with time, what gets harder? Items Mentioned in Today's Episode with Whitney: Whitney's Favourite Book: Shantaram

20VC: 10 Lessons on Scaling 20VC to 100M+ Downloads | How To Build an Audience and a Next-Generation Media Company
Over the last 7 years, I have scaled 20VC to 100M+ downloads, and listeners in 117 countries, and all of this with a spend of less than $1,000. Here are 10 of my biggest lessons: Lesson 1: Persistence: This is a game of who can last the longest. Lesson 2: Platform Selection: Choose the platform that best aligns to your skills and passion, not the one that is "hottest" at the time. Lesson 3: Just Start: The biggest reason people fail is because they do not take the first step. The V1 will never be perfect but it will improve. Press publish. Lesson 4: Consistency: You have to create a habit within your audience. You have to let them know when they should expect your content. This will also creating a forcing function for you to stick to. Lesson 5: Be Targeted on your Content Topic: Do not be vague. You have to be very specific in the topic you choose. Start very niche. Find your 100 true fans. Expand from there. Lesson 6: Every Piece of Content is Born Multi-Channel: You do a talk. This is not a single talk. This can be turned into a podcast. Several TikToks. A medium piece. No content is in isolation. Lesson 7: The Right Ratio Between Creation and Distribution: Do not create content and then press publish and think the work ends there. You have to spend the same amount of time distributing the content as you do creating it. Lesson 8: Create Champions: In the early days it is all about finding your 100 true fans. DM people that follow you. Make them feel special. They will retain and tell their friends. Create champions. Lesson 9: Bring People Into the Creation Process: When people feel a part of the creation of content, they will share it actively. Make more people feel part of the creation process. Lesson 10: Each Channel is Different, Optimise for Them: Different channels require different content types, formats, audio, optimise on a per channel basis.