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The Travel Guys with Mark Hoffman.

The Travel Guys with Mark Hoffman.

In the Travel News, animal rides are being phased out as tourist attractions in many countries and we explore why, and the FAA says 250 people have been referred to the FBI over their behavior on airplanes. For many of these folks, a bad day is about to turn into a life-altering event. Is it a customer service crisis, or just a generational shift in the way business is done? Mark and Tom discussed declining customer service in the travel industry and suggest a couple of work-arounds. Google has announced they are enhancing features which let you explore national parks; and airlines are asking, can one pilot be as good as two? – We tackle those two stories at the bottom of the hour. We dip into the Mailbag to answer your questions about summer airfares and the cost of parking at hotels.

The Travel Guys · News 93.1 KFBK

April 17, 202343m 54s

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Show Notes

In the Travel News, animal rides are being phased out as tourist attractions in many countries and we explore why, and the FAA says 250 people have been referred to the FBI over their behavior on airplanes. For many of these folks, a bad day is about to turn into a life-altering event. Is it a customer service crisis, or just a generational shift in the way business is done? Mark and Tom discussed declining customer service in the travel industry and suggest a couple of work-arounds. Google has announced they are enhancing features which let you explore national parks; and airlines are asking, can one pilot be as good as two? – We tackle those two stories at the bottom of the hour. We dip into the Mailbag to answer your questions about summer airfares and the cost of parking at hotels.
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