Episode 306
Writing coach Leslie O’Flahavan on the dos and don’ts of customer messaging
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom · [email protected]
November 18, 202125m 55s
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Show Notes
From considering the channel and brand voice to matching the situation and the tone of the customers, can you ever really nail down the perfect message in customer service? This weeks guest - writing coach Leslie O'Flahavan - says you can and on this episode she explains how.
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