What happens when customers meet chatbots? Discussing our latest research on AI in customer service
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom · [email protected]
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Show Notes
In today’s episode, we’re joined by our own Senior Product Researchers, Cormac O’Dwyer and Sophie Woods, to find out if and how AI is changing people’s feelings toward chatbots.
Transcript: https://www.intercom.com/blog/podcasts/what-happens-when-customers-meet-chatbots-discussing-our-latest-research-on-ai-in-customer-service/
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