Transforming customer service in healthcare, with health educator Jennifer FitzPatrick
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom · [email protected]
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Show Notes
In this episode, we chat with Jennifer FitzPatrick - the author of Reimagining Customer Service in Healthcare to talk about simple strategies that can transform customers "from hateful to grateful".
Watch this episode: https://www.youtube.com/watch?v=_wiPKiD7q9w
Transcript: https://www.intercom.com/blog/videos/healthcare-customer-service-jennifer-fitzpatrick/
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