Episode 257
Solving the customer success equation: Nick Mehta on delivering value at scale
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom · [email protected]
December 10, 202034m 19s
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Show Notes
Customer success can often feel like an ambiguous and unquantifiable concept, yet maintaining your performance in this area is essential for scaling your business. Intercom's Kaitlin Pettersen chats to Gainsight CEO Nick Mehta about solving the CS equation.
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