Episode 199
Scale: How Sprout Social increased retention with customer-centric marketing (S02:E02)
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom · [email protected]
November 21, 201927m 27s
Audio is streamed directly from the publisher (rss.art19.com) as published in their RSS feed. Play Podcasts does not host this file. Rights-holders can request removal through the copyright & takedown page.
Show Notes
Sprout Social's Director of Marketing Tara Robertson tells Intercom's Director of Content John Collins how building an empathetic, data-driven customer journey helps to ensure customer retention.
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.