Episode 281
Rewind: Lean UX author Jeff Gothelf on why design must have a seat at the table
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom · [email protected]
May 27, 202129m 5s
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Show Notes
Author and consultant Jeff Gothelf joins us for a wide-ranging discussion on everything from strategies for making design part of a company’s DNA to the lessons we can learn from the human cannonball at a circus.
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