Episode 290
Rewind: How Yelp drove down churn by building up customer success
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom · [email protected]
July 22, 202135m 8s
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Show Notes
In this episode from the archives, Kayti Sullivan chats to Intercom's Kaitlin Pettersen about how companies need to create a customer success organization to grow customer relationships and revenue.
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