Episode 249
Nate Brown on why proactive CX is the next competitive battleground
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom · [email protected]
October 22, 202033m 4s
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Show Notes
Nate Brown (co-founder CX Accelerator) talks to Dee Reddy. He shares how to tune in to the voice of the customer, how traditional Customer Support evolved to become Customer Experience and how the holistic approach can be the ultimate brand differentiator.
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Topics
inside intercomcustomer supportscaleCX