Episode 297
Kevin Maney on designing your own category
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom · [email protected]
September 16, 202128m 19s
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Show Notes
We hear it all the time: companies pitching themselves as the Uber of this and the Amazon of that. But rather than going after someone else’s domain, shouldn’t you create your own? Category design author Kevin Maney explains.
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