How to lead your customer service team into the AI future
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom · [email protected]
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Show Notes
Intercom's Senior Director of Human Support Bobby Stapleton and VP of Customer Support Declan Ivory explore strategies for getting AI buy-in from CS teams. We also hear the experiences of Ben Peak, Director of Technical Support at Robin; Elli Neeld, Product Education Content Creator at HoneyBook; and Carl Olsen, General Manager of Operations at Sharesies.
Watch this episode on YouTube: https://youtu.be/H_TL2PAXg3k?si=0_hpqfKvuXZ-y626
😁 Follow the people:
https://www.linkedin.com/in/bobbystapleton/
https://www.linkedin.com/in/decivory/
https://www.linkedin.com/in/elliot-neeld/
https://www.linkedin.com/in/carl-olsen-b338b096/
https://www.linkedin.com/in/ben-peak-1359b271/
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