How a “Bot Wrangler” uses AI to scale support without compromise
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom · [email protected]
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Show Notes
Intercom power user and automation expert Sam Miller, Customer Support Operations Manager at Dental Intelligence, joins Ruth O’Brien, Senior Director, AI Support at Intercom to share how his team blends AI and human support to deliver a high-quality experience at scale.
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https://www.linkedin.com/in/ruthieob/
https://www.linkedin.com/in/samueljacobmiller/
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