Episode 279
Gong’s Linda Lin on customer success strategies for moving upmarket
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom · [email protected]
May 13, 202135m 30s
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Show Notes
On this week's Scale by Intercom we hear from Gong's Linda Lin about her strategies for moving upmarket, and how to go about ensuring the right culture internally when dealing with a new breed of customer.
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Topics
customer experiencepost-salescustomer servicescale