Episode 213
About a bot: The making of Resolution Bot
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom · [email protected]
February 27, 202045m 43s
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Show Notes
Intercom’s Fergal Reid (Principal Machine Learning Engineer) and Ciaran Lee (Co-Founder and CTO) on the making of Resolution Bot - our most ambitious machine learning project to date.
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