PLAY PODCASTS
2022 customer support trends: How support leaders are adapting
Episode 317

2022 customer support trends: How support leaders are adapting

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom · [email protected]

February 10, 202223m 54s

Audio is streamed directly from the publisher (rss.art19.com) as published in their RSS feed. Play Podcasts does not host this file. Rights-holders can request removal through the copyright & takedown page.

Show Notes

We’ve brought together customer support experts for a discussion on the trends transforming support and their plan to tackle them.

Joining us are Adrian Swinscoe, CX advisor, author, and speaker, Ruth O'Brien, Senior Manager of Customer Support at Intercom and Shawn Carter, Customer Care Team lead at Aircall.

Read The Intercom Customer Support Trends Report 2022 here: https://www.intercom.com/blog/customer-support-trends-report-2022/

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.