Why You Should Never Trust A Silent Customer
The Three Month Vacation Podcast · Sean D'Souza
August 28, 202112m 54s
Audio is streamed directly from the publisher (traffic.libsyn.com) as published in their RSS feed. Play Podcasts does not host this file. Rights-holders can request removal through the copyright & takedown page.
Show Notes
We tend to think all is well with the world when no one complains.
Yet, most customers rarely complain. Instead, they just walk out of the door, without saying a word.
A silent customer is not necessarily an asset.
How can you get your customer to be a little more 'noisy'—and why you should start now.