#320: The silver bullet to deal with difficult team members.
The Thoughtful Leader Podcast with Ben Brearley
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Show Notes
In this episode, Ben argues that while there is rarely a true "silver bullet" in leadership, respect comes close when dealing with difficult team members.
Respect involves fairness, listening to the other person's perspective, and involving them in decision-making about solutions.
He explains that respect must go both ways, and that leaders must also ensure they are respected.
When respect is absent, issues often escalate into formal performance management. Ben also encourages leaders to focus on what they can control in emotionally charged situations.
Resources mentioned in this episode: