#249: Challenging conversation? Follow these principles.

Many people are looking for one thing: a perfect way to have a challenging conversation without people getting upset or saying the wrong thing.

Unfortunately, this doesn't exist, and a challenging conversation will always be uncomfortable!

In this episode, I take a look at some principles to apply to challenging conversations, instead of focusing on the perfect preparation or process.

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Show Links:

• Crucial Conversations Course.
• Crucial Conversations Book.
• Difficult Conversations Book.
• Thoughtful Leader Difficult Conversations eBook.
• Build Empathy With the Iceberg Model.
• Thoughtful Leader Podcast #214: Self-interest is a trust destroyer.
• Article: Why Building Trust Is Better Than Authority.