Episode 49: 9 Key Features You Need in Live Website Chat Software (And How To Best Benefit From It)
Audio is streamed directly from the publisher (downloads.pod.co) as published in their RSS feed. Play Podcasts does not host this file. Rights-holders can request removal through the copyright & takedown page.
Show Notes
These days chat tools are a dime a dozen. But surprisingly a lot of businesses still don't support chat on their website. In this episode, I give you a lot of chat tools to consider and the 5 must haves and 4 nice to haves to help with your selection. But more importantly, I discuss how having a customer-focused business means you must have chat on your website, but it doesn't mean you have to have a team of live agents 24/7 to handle incoming requests. Learn how website chat can benefit your business and more. http://www.techsmartboss.com/49