Season 2 · Episode 3
Wistia — Our First Customers
The Supportive Podcast · Mathew Patterson
November 19, 202535m 1s
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Show Notes
Chris Savage, co-founder and CEO of Wistia, shares how staying in the support inbox for ten years, walking away from a potential major deal with HBO as customer #4, and choosing patience over growth helped their team build a video marketing platform where every product decision starts with understanding customer pain—not just counting feature requests.