Season 2 · Episode 1
Help Scout — Our First Customers
The Supportive Podcast · Mathew Patterson
August 11, 202532m 19s
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Show Notes
What does it take to earn the trust and loyalty of over 12,000 customers, build a team that cares like you do, and hold onto your values for over a decade? In the first episode of season 2, go behind the scenes with the three founders of Help Scout – Nick Francis, Denny Swindle, and Jared McDaniel – and hear how they turned their frustrations with clunky support tools into a business renowned for its customer focus.
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