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Episode 4 - Greatest Mistakes in Customer Service History
Season 1 · Episode 4

Episode 4 - Greatest Mistakes in Customer Service History

The Supportive Podcast · Mathew Patterson

August 29, 202419m 26s

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Show Notes

In this episode, Mat shares stories and lessons from six examples of customer service fails throughout history — from poor quality trade goods in ancient Mesopotamia to spectacularly bad motel service in present-day Australia.