
Season 1 · Episode 4
Episode 4 - Greatest Mistakes in Customer Service History
The Supportive Podcast · Mathew Patterson
August 29, 202419m 26s
Audio is streamed directly from the publisher (podcast.wistia.com) as published in their RSS feed. Play Podcasts does not host this file. Rights-holders can request removal through the copyright & takedown page.
Show Notes
In this episode, Mat shares stories and lessons from six examples of customer service fails throughout history — from poor quality trade goods in ancient Mesopotamia to spectacularly bad motel service in present-day Australia.