EP123: Bianca & Dianne Mueller - How To Close The Generation Gap
The Successful Bookkeeper Podcast · Michael Palmer
January 15, 201939m 19s
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Show Notes
Communication. You see, each generation has different ideas, opinions, tactics, styles and preferences of technology they use when running a successful bookkeeping business. When different generations collide in a working environment (ie: you and your employees), it can be hard to collaborate at times because of their different points of view. As a result, communicating properly and getting on the same page can be a challenge. However, our guests today successfully found the solution in bridging the generation gap. They're currently working together in helping businesses and entrepreneurs thrive. Returning guest, Dianne Mueller is the co-founder of the Institute of Professional Bookkeepers of Canada (IPBC) and owner of SOMA Small Business Solutions while her daughter, Bianca Mueller, is a second generation Certified Professional bookkeeper in Vancouver, Canada. During this interview, you'll discover...
- How to overcome the challenge of communicating with employees from various generations
- How trust and respect play an important role in having different generations of workers
- How to create a productive working environment