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Unhappy Clients: The End of the World?
Episode 81

Unhappy Clients: The End of the World?

The Spiro Podcast: Managing your Real Estate Photography & Videography Business

April 23, 202446m 21s

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Show Notes

Every company has them, including ours: Unhappy Clients. Craig relates a story about an unhappy client he spoke with recently. Will you lose an unhappy client forever? Temporarily? Can you salvage the relationship and address the issue to the customers (and your) satisfaction? Is it the end of the world if (when) you have an unhappy client? Todd and Craig discuss practical ways to address when things go wrong with a customer, and how to not let it completely wreck your psyche.