SBBM #33: Creating a Customer Experience
The Small Business Big Marketing Podcast with Tim Reid
Audio is streamed directly from the publisher (traffic.omny.fm) as published in their RSS feed. Play Podcasts does not host this file. Rights-holders can request removal through the copyright & takedown page.
Show Notes
Retail is highly competitive, particularly when you're in the coffee business. Callum from Espresso Elements explains how he's created a point of difference in his cafe by designing a customer experience. Callum’s background is in five star hotel management and coffee wholesaling and he's worked and lived all over Australia, the UK and Ireland. As usual, we also share what's been on our marketing mind and share a few ideas along the way.
Show Links & Resources
Espresso Elements
David Jenyns
Pete Williams
Creating a Customer Experience (PDF Transcription)
The post SBBM #33: Creating a Customer Experience appeared first on Small Business Big Marketing.
Support the show: https://www.patreon.com/marketingpodcast
See omnystudio.com/listener for privacy information.