263 – How to create a customer experience with Aleenta Barre’s Kylie Roberts
The Small Business Big Marketing Podcast with Tim Reid
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Show Notes
Knowing how to create a customer experience that is remembered, talked about and shared is simply great marketing, and a great way to differentiate your business in any crowded market place.
Kylie Roberts, co-founder of Aleenta Barre is nailing it. In fact, she has created a step-by-step process that is consistent throughout each of the four barre studios she's opened in the past 18-months. It involves simple things like eye contact, greeting clients at the front door, and burning candles.
Yep, we get a bit woo-woo in today's episode.
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