Aug 28: Giovanna Boniface, Car Rental Customer Service Nightmare
The Roy Green Show · Global News / Curiouscast
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Show Notes
A customer dissatisfaction story of a car rental gone wrong very badly wrong. Vancouver woman rents a Yukon Denali in Toronto from Avis and developments following the return of the vehicle are off the scale. Instead of perhaps 200 km of driving in 68 hours guest was billed $8,079.76 for a claimed 36,482km driven. To accomplish this the Yukon Denali would have had to keep a speed of 536.5 kilometers per hour. Top speed for the Denali? 176kmh. When our guest complained the situation deteriorated further. VISA was no real help either.
Guest: Giovanna Boniface. Vancouver woman who rented the Denali.
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