Creating a Culture of Hospitality with Cameron Mitchell

Leadership is all about the Golden Rule. Treat others as you would want to be treated. Cameron Mitchell started his career washing dishes for beer money. He had an epiphany one crazy night and graduated from the Culinary Institute of America when he was 22 years old and has developed 18 different restaurant concepts, including Mitchell's Fish Market. Today Cameron Mitchell Restaurants remains independent and privately held recognizing over $300 million in combined annual revenue from its food service operations consisting of 60 restaurants. Cameron and Kevin discuss his new book, Yes the Answer! What is the Question?: How Faith In People and a Culture Of Hospitality Built A Modern American Restaurant Company. They delve into whether the customer is always right and how your culture and values are what hold folks accountable.