Season 3 · Episode 181
181: Benchmarking Maintenance Stats to Drive Investor Retention with Ray Hespen
The Profitable Property Management Podcast
October 18, 202355m 46s
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Show Notes
In this episode of the Profitable Property Management Podcast, host Jordan Petty interviews returning guest Ray Hespen, CEO of PropertyMeld, about his journey as an entrepreneur in the property management software industry. They discuss data, benchmarks, and best practices around property maintenance and investor retention. Ray also shares his insights on motivations, hiring for resilience, and the importance of understanding customer pain points.
Topics
property managementrental propertylandlord businessreal estate investingproperty management growthPM softwareSaaSentrepreneurshipscalingB2B