EP: 38 Lessons Learned From Lost Clients

There is always a lesson to learn from lost clients. These are often reasons clients move on to someone else: Gut feeling - something might not work or fit What are those signs? Did you ignore them? Be honest with yourself Misunderstandings - expectations, lack of understanding on what they should do v. you Call/email schedule (strong communication) Be the leader and put your foot down regarding decisions Set boundaries around every situation, be clear and upfront Try and end everything amicably - dig deep to find out what didn't work Take the criticism positively, this helps prevent future client loss Put those guidelines in place The Free Resources: www.bcohq.co/resources Website: bcohq.co Days By Design: b.link/daysbydesign The Productivity Pod Shop: www.theproductivitypodshop.co Follow Us on Instagram – www.instagram.com/brittanyandco.consulting Follow Us on Facebook – www.facebook.com/brittanyandco.consulting Client CRM: Get 50% off a yearly subscription of 17 Hats → b.link/bco-17hats If you LOVE the show, please go rate and review it so we can show up for more people like you! Reach out and tell us what you want to hear – Email us at [email protected] and let us know!