How to Use Customer Feedback on Your Product by UserVoice CEO
The Product Podcast · Richard White, UserVoice CEO
October 31, 201758m 46s
Audio is streamed directly from the publisher (buzzsprout.com) as published in their RSS feed. Play Podcasts does not host this file. Rights-holders can request removal through the copyright & takedown page.
Show Notes
Increased competition and higher customer expectations are forcing modern product management teams to up their game to keep pace. In this talk, Richard White, CEO of UserVoice, discusses how product leaders are leveraging customer feedback, collected across the organization, to inform how they build the best product possible in the shortest amount of time.
Richard White is Co-founder and CEO of UserVoice. During his time at the helm, starting in 2008, UserVoice has expanded from a small, virtual operation to a company with bi-coastal teams in San Francisco, CA and Raleigh, NC.
Richard’s foundational expertise lies in UI design & UX and he has made notable contributions to the startup community through his involvement as an early member of both Founder’s Network and Young Entrepreneur Council (YEC). He speaks at conferences around the world on various topics, including entrepreneurship, UX design, and the critical importance of putting customers at the center of building products.
Social Links:
- Find out more about Product School here
- Follow our Podcast on TikTok here
- Follow Product School on LinkedIn here
Topics
product schoolproduct managementproduct managerproductuservoicecustomerscustomer feedbackfeedbackProduct Manager Role