The Service Secret Sauce: What Pool Owners Expect and Respect Part 2 of 2

Part 2 of our SKIMMER 2025 Pool Owner Report breakdown explores the key to standing out in a competitive market: exceptional service. We’ll cover the growing importance of charging for chemicals separately (and transparently), how to handle auto billing feedback, and ways to turn service quality into a customer loyalty engine. Learn how to refine your operations while boosting your bottom line—and why the best pool pros are doing more than just maintaining water clarity.

Get the report here:

https://bit.ly/Skimmer2025

Send us Fan Mail

Support the Pool Guy Podcast Show Sponsors! 

HASA 
https://bit.ly/HASA

The Bottom Feeder. Save $100 with Code: DVB100
https://store.thebottomfeeder.com/

Try Skimmer FREE for 30 days:
https://getskimmer.com/poolguy 

Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBA

Pool Guy Coaching: https://bit.ly/40wFE6y

Support the show

Thanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:
Visit my Website: https://www.swimmingpoollearning.com
Watch on YouTube: https://www.youtube.com/@SPL
Podcast Site: https://the-pool-guy-podcast-show.onpodium.com/

UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBA

Pool Guy Coaching Group

Join an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.

Premium is $64 per month per member (additional $40 for employees and ICs)

$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoaching

Limits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits

     [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]

$50,000 in HazMat Coverage - clean up on-site or over-the-road

Acid Wash Coverage - Full Limits