
What it Actually Means to Serve Your Customers | Sri Divel, Partner and VP of Salt Creek Grille
The Playbook With David Meltzer
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Show Notes
Sri Divel, Partner and VP of Salt Creek Grille, talks about the lessons she’s learned about the hospitality industry since she began as a cocktail waitress, especially the necessity of going after your dreams and goals.
Divel and host of #ThePlaybook, David Meltzer, share their thoughts on subjects including the unique meaning behind Sri’s name, the work that goes into creating an experience for your customers that leads to a lasting memory, as well as how to increase employee engagement and retention. Divel also talks about the role of problem-solving on the fly in the restaurant industry and how entrepreneurs can strengthen those skills.
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