Patient Metrics Matter: Industry Benchmarks You Should Know
In this webinar, Intiveo’s VP of Customer Experience, Ryan Dalton, provides insights into which success metrics are the most meaningful for dental and oral surgery practices. We walk you through which benchmarks help you measure the success of your patients’ experience and your engagement with them. Some of these benchmarks include: Confirmation rates New social reviews Survey response rates Recall successes And more! We provide context for each metric and benchmark, giving you the information you need to strategize for patient engagement at your practice!
The Patient Experience Blueprint
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Show Notes
In this webinar, Intiveo’s VP of Customer Experience, Ryan Dalton, provides insights into which success metrics are the most meaningful for dental and oral surgery practices. We walk you through which benchmarks help you measure the success of your patients’ experience and your engagement with them. Some of these benchmarks include:
Confirmation rates
New social reviews
Survey response rates
Recall successes
And more!
We provide context for each metric and benchmark, giving you the information you need to strategize for patient engagement at your practice!