"They don't want to get out of their pyjamas" is quality customer service in decline?
The Pat Kenny Show · Newstalk
May 10, 202311m 40s
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Show Notes
Consumers are reporting poor customer service across retail and hospitality, particularly from younger staff.
Has this been the old argument since the beginning of time or is it down to staff shortages?
Newstalk reporter Josh Crosbie went to find out.