Episode 16
Should we be outsourcing customer support to AI chatbots?
The Panel · Justin Jackson, Brian Casel, Jordan Gal
July 18, 20251h 14m
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Show Notes
Justin is wondering whether AI customer support is worth it. Brian is navigating the emotional rollercoaster of YouTube. He's wondering whether he should pursue sponsorships as a revenue stream. Brian introduces Agent OS, a new development tool designed to streamline coding processes when working with AI tooling (which got a big reaction during the live stream).
Timestamps:
- (00:33) - Justin's experiment with AI support chat bots
- (15:20) - Do you want AI writing your responses?
- (19:06) - Trying to figure out why Brian's latest video didn't work as well
- (26:35) - How important is it to keep publishing every week?
- (30:56) - Thinking sponsorship vs products
- (45:36) - The value of community
- (56:23) - What is Agent OS?
- (01:05:00) - Should Agent OS be free?
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