The rise of customer-centricity with Benjamin Humphrey | Dovetail
Benjamin Humphrey, Co-founder & CEO at Dovetail, talks to Maze about the comparison between design software and research software maturity levels, why customer-centricity is the key business differentiator, and how research repositories can help you build more customer-centric organizations.
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Show Notes
The Optimal Path is a podcast about product decision-making from the team at Maze. Each episode brings in a product expert and looks at the stories, ideas, and frameworks they use to achieve better product decision-making—and how you can do the same.
You can connect with Benjamin on LinkedIn.
Resources mentioned:
- Foundations of atomic research by Tomer Sharon
- Legacy by James Kerr
- Super Pumped: The Battle for Uber by Mike Isaac
- The Eric Andre Show
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- LinkedIn: https://www.linkedin.com/company/mazedesign
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