The Ontic Connected Intelligence Podcast

Scott Lindahl, Vice President Corporate Services & Chief Security Officer at Kellanova, shares his insights on aligning security with business goals. Scott explores the evolving role of security professionals in risk management and the importance of partnership and active listening within organizations. His conversation with Chuck provides practical guidance on balancing multiple business functions and driving security initiatives that enable business success.Tune into his conversation with Chuck Randolph to hear:Key transformations in the security industry and the shift from traditional methods to risk and resilience conversations.The role of active listening and critical thinking in aligning security strategies with corporate objectives.Strategies for managing multiple remits and synchronizing efforts across business lines for optimal outcomes.Learn more about Security Management in Ontic Resources.Have a question for our hosts? Or want to be on the podcast? Email us at [email protected].

In this episode, host Chuck Randolph speaks with Ian Johnson, Threat Manager on the Coinbase Protective Intelligence team, about the evolving landscape of security in the FinTech industry. They discuss Ian’s career path, the challenges and opportunities in managing life safety threats, and how technology and AI are transforming investigative processes in corporate security.Tune in to hear them discuss:Ian's unconventional career path in private security and FinTechThe role of AI and technology in modern security operationsStrategies for creating effective and adaptable investigative programsRelated Resources:The Intelligence Cycle in ActionPrioritizing Threat Actors: 3 Steps to Uncovering and Concentrating on Your Most Significant RisksHow to Take Your Investigations Program From Good to GreatHow to Elevate Your Investigations Program by Addressing Common GapsLearn more about Ontic's Incidents, Investigations, and Case Management.Have a question for our hosts? Or want to be on the podcast? Email us at [email protected].

Join host Fred Burton and former Navy SEAL and New York Times Bestselling Author, Jack Carr, as they discuss pivotal moments in military history and their implications on modern-day operations. In this episode, Jack shares insights from his new book, Targeted Beirut, focusing on the 1983 attacks in Beirut and their lasting impact. Don't miss this in-depth conversation with one of the most knowledgeable voices in military history and fiction.Tune in as Jack shares:The challenges of acquiring photo permissions for nonfiction booksThe personal stories behind the 1983 Beirut bombings and their rescue effortsLessons learned from historical military engagements and their application todayRelated Resources: Jack Carr's WebsiteTargeted BeirutHave a question for our hosts? Or want to be on the podcast? Email us at [email protected] to our monthly newsletter here.

Fred Burton interviews Dr. Matthew Levitt, a renowned expert in counterterrorism and intelligence. Dr. Levitt shares insights from his extensive career, including his work with the FBI, his time at the U.S. Department of Treasury, and his current role at the Washington Institute for Near East Policy. They discuss the development of interactive mapping tools that track Iranian external operations and how these tools can aid security teams in protecting their organizations.Tune in to hear:Dr. Matthew Levitt's background and experience in counterterrorism and intelligenceThe creation and use of interactive mapping tools for tracking Iranian external operationsInsights into the different types of Iranian plots and their implications for global securityResources mentioned in the episode: Iranian external operations interactive mapLaunch event for the Iran operations mapHezbollah bookHamas bookHezbollah podcast (Breaking Hezbollah’s Golden Rule)Hezbollah interactive mapMore on Matthew LevittHave a question for our hosts? Or want to be on the podcast? Email us at [email protected]. For more information, check out Ontic Resources.

Join us in a conversation with Don Bentley, a New York Times bestselling author famous for his work in the Matt Drake, Tom Clancy Jack Ryan Jr., and Vince Flynn Mitch Rapp series. Don shares his unique experiences from being an Army Apache helicopter pilot to an FBI special agent and how these adventures contributed to his writing. Discover how Don approaches writing in iconic universes and hear about his latest projects.Tune in to his conversation with Fred Burton to:Understand Don's approach to taking over legacy characters like Mitch Rapp and Jack Ryan Jr.Learn how Don's military and law enforcement background has influenced his storytelling.Get a sneak peek into Don's latest works and what fans can expect next.Related Resources: Don Bentley’s websiteCapture or Kill: A Mitch Rapp NovelHave a question for our hosts? Or want to be on the podcast? Email us at [email protected].

In this episode, Fred Burton speaks with Dr. Lewis Sage-Passant, Global Head of Intelligence at Novo Nordisk, about his new book, Beyond States and Spies. Lewis shares insights from his career in military intelligence, private sector intelligence, and his extensive research into the history and ethics of intelligence operations. Tune in to discover how private sector intelligence has evolved and the surprising historical precedents that challenge conventional views.Tune in to hear them discuss:The evolution and significance of private sector intelligence.Key historical milestones in intelligence, including the role of Lloyd's of London.The importance of transparency and cooperation in modern intelligence operations.Related Resources:Preorder Beyond States and SpiesThe Intelligence Cycle in ActionEnhancing the Intelligence Cycle: How to Leverage Feedback to Provide More Valuable IntelligenceHave a question for our hosts? Or want to be on the podcast? Email us at [email protected].

In this episode of The CCI Debrief, hosts Chuck Randolph and Fred Burton are joined by Ontic's Senior Director of Threat Assessment Management Operations, Cynthia Marble. They discuss the current political violence landscape as the US elections approach, examine the implementation of California’s new workplace violence prevention law (SB 553), and share their expectations for the upcoming GSX conference. They provide valuable insights on how organizations can prepare for potential threats, emphasize the importance of workplace violence prevention, and highlight key trends and technologies to watch at GSX.Tune in as they discuss:Strategies to mitigate political violence risks in light of upcoming elections.The role of security in implementing California's SB 553 workplace violence prevention law.Anticipated innovations and key trends at the upcoming GSX conference.Related Resources:5 Things California Employers Should Consider to Comply with Senate Bill 553Following California’s New Workplace Violence Laws Is Good for All BusinessesHow To Comply With California Senate Bill 553Meet with Ontic at GSXLearn more in Ontic Resources. Want to be on the podcast? Email us at [email protected].

In this episode, we sit down with Adrienne Galbrecht, Ontic’s Team Lead for Strategic Intelligence Services, to explore how her extensive background in law enforcement gives her a unique edge in the private sector. Adrienne shares insights from her decade-long experience as a crime and intelligence analyst, discussing the evolution of the intelligence cycle with advancements in technology and data analytics. We also address intriguing comments from LinkedIn on the non-linear nature of the intelligence process and the continuous role of data collection and analysis. Adrienne elaborates on the importance of recognizing biases and cognitive limitations while working through the intelligence cycle. Tune into to hear Fred Burton’s discussion with Adrienne Galbrecht to hear: Her thoughts on future trends in intelligence and the potential impact of AI on the security field. How her experiences in law enforcement inform her approach to intelligence in the corporate world.The critical need for analysts to be aware of their cognitive biases and limitations, offering strategies for overcoming these challenges. Related Resources: Intelligence Cycle in ActionEnhancing the Intelligence Cycle: How to Leverage Feedback to Provide More Valuable IntelligenceThe Guide to Establishing an Intelligence BaselineLearn more in Ontic Resources. Want to be on the podcast? Email us at [email protected].

Join us in this episode where Chuck Randolph sits down once again with Lou Silvestris, the dynamic leader of the Risk Intelligence and Investigations Team at American Family Insurance. With an impressive career spanning the Central Intelligence Agency, Department of Homeland Security, and multinational corporations, Lou shares his experiences in adapting traditional intelligence techniques to the corporate world. Discover how his expertise in counter-terrorism, geopolitical risk, and operational analysis helps safeguard businesses from global threats. Tune in to explore the fascinating intersection of national security and corporate risk management.Tune into Chuck Randolph’s conversation with Lou Silvestris to hear: How traditional intelligence methods are being adapted to meet the unique challenges of corporate risk management.How geopolitical analysis helps businesses navigate and mitigate global threats.The application of counter-terrorism strategies in safeguarding corporate interests and enhancing operational security. Additional Resources:Critical Infrastructure Security and Resilience (CISA)Is China’s Huawei a Threat to U.S. National Security?The 5G FutureODNI Annual Threat Assessment of the US Intelligence Community, February 2024How Companies Can Navigate Today’s Geopolitical Risks (Harvard Business Review)What is Open-Source Intelligence (ASIS)Learn more in Ontic Resources. Want to be on the podcast? Email us at [email protected].

Fred Burton sits down with Brad Thor, a #1 New York Times bestselling author of 24 thrilling novels. Known for his innovative plots and deep insights into intelligence and special operations, Brad shares his thoughts on terrorism, current events, and how his fiction parallels real-world threats. In this episode, Brad discusses his latest novel, Shadow of Doubt, what inspired the plot, the evolution of the novel’s protagonist, and more. Tune in as host Fred Burton and Brad Thor discuss:The inspiration behind Shadow of Doubt and its connections to real-world events.Brad’s meticulous research process, including how he integrates cutting-edge technologies and geopolitical insights into his novels.The significance of NATO and historical espionage events in crafting his latest plot.Related Resources: BradThor.comShadow of Doubt

Join us as Chuck Randolph sits down with TJ Klomp, the Vice President and Chief Physical Security Officer at Amazon. With over 20 years of experience at Amazon, TJ has been instrumental in shaping the security infrastructure for one of the world's most influential companies. His extensive background as a law enforcement officer—including roles as a personal crimes detective, SWAT team member, and undercover operative—provides him with a unique perspective on corporate security.In this episode, TJ shares critical insights into protective intelligence, emergency services, and the evolution of corporate security. Learn how TJ’s leadership and strategic initiatives safeguard Amazon’s global operations and personnel.Tune in to hear:The evolution of corporate security over the past two decades, focusing on the technological advancements and strategic initiatives that have redefined Amazon's security protocols.TJ’s methodology in protective intelligence, showcasing how Amazon leverages data and analytics to proactively identify and mitigate potential threats, ensuring the safety of its global operations.A detailed overview of Amazon’s emergency response strategies, as TJ provides real-world examples and valuable lessons from past incidents, highlighting the necessity of preparedness and swift action.Related Resources:TJ Klomp's LinkedIn Amazon's LinkedInWant to learn more about security operations? Visit Ontic Resources.

In this episode, Fred Burton sits down with combat historian, bestselling author, and public speaker Patrick K. O'Donnell. With 13 critically acclaimed books to his name, O'Donnell has chronicled America's wars from the Revolution to Iraq, sharing epic stories of bravery and sacrifice. A Fellow at Mount Vernon and a recipient of numerous national book awards, O'Donnell offers unparalleled insight into elite and special operations units and irregular warfare. We'll explore his latest work, The Unvanquished, and discuss whether he anticipated the success of his prolific writing career. Aspiring authors and protectors will also gain valuable advice on how to pen their first book. Tune in for an engaging conversation with one of America's foremost military historians! Tune into Fred Burton’s conversation with O’Donnell to hear: The behind-the-scenes research and discovery process for The Unvanquished.O'Donnell’s journey from a passionate historian to a bestselling author.Expert tips and advice for aspiring authors on writing and publishing their first book.Related Resources:Connect with Patrick on XPatrick O’Donnell Official WebsiteThe Unvanquished

Join us in this episode where Chuck Randolph sits down with Nathan Ackerman, the CEO of Riley Risk Inc., a leading international risk advisory firm. With over two decades of experience in the United States Marine Corps, federal law enforcement, and the Diplomatic Security Service, Nathan brings unparalleled expertise in security management. Discover his journey to security leadership at Riley Risk and gain knowledge of the unique security challenges faced by Non-Governmental Organizations (NGOs) operating in high-risk environments. Nathan's extensive background in threat analysis, risk mitigation, and strategic planning offers invaluable lessons for anyone interested in advanced security strategies and risk management practices. Listen in for an engaging discussion on how to enhance safety and mission success in some of the world's most challenging locations.Tune into Chuck Randolph’s discussion with Nathan Ackerman to hear:How Nathan’s dynamic career trajectory shaped his expertise in security management.Unique security challenges faced by NGOs operating in high-risk environments.Advanced risk mitigation tactics and strategic planning methodologies to safeguard personnel and assets.Related Resources: Nathan Ackerman Linkedin ProfileRiley Risk: WebsiteRiley Risk: Linkedin PageCompany Capabilities Overview here.Book a Meeting w/Riley Risk here.Request Information/Support from Riley Risk here.RileySENTINEL: Website (Geopolitical & Security Reporting Platform)RileySENTINEL Foreign Agent Law: Special ReportForeign Agent Law Special Report: PDF VersionHaiti: Strategic Assessment Report: PDF Version Department of State: Intl Travel Advisories

Fred Burton is joined by Jesse Leeds, the Global Head of Security and Crisis Management for Match Group, the parent company of popular dating platforms like Tinder, Hinge, OKCupid, and Plenty of Fish. With a career spanning roles at the CIA, FBI, and Bogaard Group International, Jesse brings a wealth of experience in security and crisis management. Listen as Jesse shares his journey from the public to the private sector, discusses the biggest challenges in transitioning between these worlds, and offers invaluable advice for those looking to set up a Global Security Operations Center (GSOC). Fred and Jesse dive into the metrics that matter for measuring the success of GSOCs, evolving duties of care in a post-pandemic world, and strategies for future-proofing security operations. Tune in for expert advice on navigating the fast-moving threat landscape and what the future holds for GSOCs. Don't miss this in-depth conversation packed with expertise in security and crisis management. Listen to Fred Burton’s conversation with Jesse to hear about: Building alignment with leadership on requirements and technology for standing up a GSOCThe essential metrics for assessing the effectiveness of a GSOC Evolving security challenges in the post-pandemic era and Jesse's strategies for anticipating and mitigating emerging threatsRelated Resources:[Article] The Surprising Supporter Behind the Push to Modernize GSOCs: The C-Suite[On-Demand Webinar] Field Tested: Strengthening Your GSOC With an Intelligence-Driven ApproachWant to learn more about GSOCs? Take a look at Ontic Resources.Interested in being a podcast guest? Email us at [email protected].

In this episode, Chuck Randolph sits down with Ryan Kress, a multifaceted professional who has worn many hats—first responder, military officer, and security consultant. They explore Ryan's unique career trajectory, from his early days as an active-duty serviceman in the first Stryker Battalion to his pivotal role in the experimental Information Operations Unit in Washington State. Discover how his diverse experiences, including deployments to Iraq and working with high-level intelligence agencies, have shaped his strategic approach to security. Whether you're interested in military operations, emergency response, or integrated security solutions, this conversation offers invaluable insights. Tune into Chuck Randolph’s conversation with Ryan Kress to hear about:How Ryan integrates various assets to create holistic security plans. The integration of high-level intelligence work and emergency response strategies in creating comprehensive security solutions.His role in the experimental Information Operations Unit and how it reshaped his strategic approach to security.Related Resources:Following California’s New Workplace Violence Laws Is Good for All Businesses5 Things California Employers Should Consider to Comply with Senate Bill 553Strategies to Prevent and Address Workplace ViolenceFor more information on preventing workplace violence, take a look at Ontic Resources. Want to be on the podcast? Email us at [email protected].

Chuck Randolph examines the world of risk management and security consulting with Tristan Flannery, the visionary founder of Orbital Risk. Tristan's remarkable career trajectory has taken him from the rigorous discipline of an Army Ranger to the forefront of global security, which led to the establishment of Orbital Risk in 2020. Drawing on his extensive experience across military, government, nonprofit, and corporate sectors, Tristan shares invaluable insights into the evolution of risk management strategies in the face of emerging global threats. Throughout their conversation, Tristan explains the foundational principles guiding Orbital Risk—analyzing vulnerabilities, threats, and consequences to develop tailored security strategies for diverse clients, from family offices to multinational corporations. He highlights the pivotal role of his MBA from the University of Chicago's Booth School of Business in refining his perspective on corporate leadership and decision-making. This episode is not just a narrative of Tristan's personal and professional growth but also serves as a masterclass on adopting a risk-informed, intelligence-driven approach to security and operations.Tune into Tristan’s conversation with Chuck Randolph as they: Discuss the importance of adopting a risk-informed, intelligence-driven approach to security and operations.Offer invaluable advice for professionals navigating the complex landscape of risk management and security today.Look into how emerging global threats have shaped modern risk management strategies, with a focus on creating bespoke solutions for a diverse range of clients.Additional Resources:OrbitalRisk.comThe Evolving Risk Landscape for Family Offices: A Dentons Survey ReportFor more information on risk management, take a look at Ontic Resources. Want to be on the podcast? Email us at [email protected].

Join Fred Burton for an exhilarating episode featuring Jack Carr, a former Navy SEAL and #1 New York Times bestselling author. With a storied career in Naval Special Warfare, Jack transitioned from an enlisted SEAL sniper to commanding Special Operations Task Units in Iraq. Now, he’s taking the literary world by storm. In this episode, they discuss his latest book, Red Sky Mourning, the intricacies of developing intriguing characters like Alice, and the unexpected success of James Reece. Jack also shares his experiences working with Hollywood creatives and offers invaluable advice for aspiring thriller writers. Don’t miss out on this deep dive into the mind of a master storyteller and tactical expert!Tune into this episode to hear:Carr’s development of characters and plotlines in his intriguing novels.How Carr’s Navy Seal experience influences his novels today.His leadership experience on special operations teams in the Navy.Relevant resources:Jack Carr's Official WebsiteRed Sky MourningWant to be on the podcast? Email us at [email protected].

In this episode, Chuck Randolph is joined by two experts in the field of corporate security: Kathy Lavinder and Rachel Briggs. Kathy Lavinder, Founder and Executive Director of Security & Investigative Placement Consultants, LLC., brings over 20 years of experience in high-level security management and talent acquisition. Rachel Briggs, a leading security expert and an Ontic Summit keynote speaker, has consulted with FTSE and Fortune 100 companies, influencing both private sector strategies and government policies.Discover how emerging technologies like AI and Gen AI are reshaping corporate security functions, and learn about innovative talent development and retention strategies employed by successful CSOs. They also explore effective approaches for fostering diversity and inclusion within security teams, highlighting the critical skills future CSOs will need to thrive in an evolving threat landscape. Whether you're a business professional or a security enthusiast, this episode offers valuable insights into the dynamic world of talent in corporate security and its future trajectory. Tune into Chuck Randolph’s conversation with Kathy and Rachel to hear about: How AI and Gen AI are transforming corporate security functions with practical examples.Innovative strategies for talent acquisition, development, and retention to build robust security teams.Effective methods for fostering a diverse and inclusive environment within security teams. Additional Resources: Complete the survey on the future of talent in security hereThe Clarity Factory: ‘Corporate Security: Future Talent’Tips from the Top: Corporate Security Leaders Share How to Build a Team Today That’s Fit to Tackle Tomorrow’s Risks‘Mission First, People Always:’ A Mantra for Security TalentWant to be on the podcast? Email us at [email protected].

In this episode of the Women Who Protect series, we are joined by Janina Lincke, Director of the AHNA Resource Center (ARC). With a career that spans the full spectrum of security and protection disciplines, Janina is experienced in corporate GSOCs, Business Threat Intelligence, Protective Intelligence, Close Protection, and Emergency Medical Response. Janina's path into the security field is as compelling as it is unique, blending elements of academia with the practical challenges of physical security. Throughout her conversation with Dr. Marisa Randazzo, she highlights the critical importance of investing in human capital within the security industry. Whether discussing the treatment of employees or the engagement with vendors, Janina emphasizes that the key to enhancing productivity and fortifying business resilience lies in the value we place on people.A staunch advocate for creating supportive and inclusive environments, Janina offers invaluable advice for women and girls aspiring to forge a career in security. Networking, benchmarking, and future-proofing are just the tip of the iceberg when it comes to strategies for success in this dynamic field.Tune into Janina’s conversation with Dr. Marisa Randazzo to hear: A profound discussion on the importance of investing in human capital and the impact of inclusive practices in the security industry.Strategies for success for women and girls aspiring to create a career in the dynamic security industry.Janina’s journey and the significance of female representation in leadership roles within security and protective services.Resources mentioned in this episode:McKinsey & Company: Performance through people: Transforming human capital into competitive advantageFor more information, visit ontic.co or email us at [email protected].

Scott Gardner, Chief Security Officer at Stripe, joins for an in-depth exploration of the intricate world of corporate security within the fintech space. Scott brings a wealth of experience from his distinguished background, spanning the United States Navy, government roles in homeland security, and executive security positions in high-profile corporations like Meta and now Stripe. Scott's transition from military excellence to pioneering security strategies in the corporate sector illustrates a career path defined by adaptability, leadership, and the strategic alignment of people, processes, and technology. Listeners will gain a look into the challenges and threats targeting the fintech industry as Scott articulates the nuances of securing digital and physical assets in an ever-evolving threat landscape. Tune into his conversation with Chuck Randolph to hear: Insights into Scott's career journey from the Navy to Stripe, highlighting the necessary adaptability and leadership.Strategies for assembling and nurturing a diverse, effective security team to face dynamic challenges.An exploration of balancing user-friendly technology with rigorous security procedures amidst the fintech industry's unique threats.For more information, visit ontic.co or email us at [email protected].

At a time when the digital landscape is evolving at lightning speed, the intersection of Artificial Intelligence (AI) and physical security has never been more critical. With their extensive backgrounds in law enforcement, corporate security, and enterprise technology, Brian Tuskan and Phil Capizzi reveal the complexities and the promise of AI in safeguarding our physical spaces to host Marisa Randazzo. Brian Tuskan, with his rich history in both the police force and corporate security realms, and Phil Capizzi, an expert in software implementation and technical account management, discuss emerging threats, the pathway to adopting AI in security protocols, and the importance of collaboration and human oversight in this technology’s deployment. The discussion navigates through the pressing need for advanced threat detection and response mechanisms amidst growing security challenges. They also tackle the pressing issues surrounding the adoption of AI technologies, advocating for a balanced approach that values team collaboration, meticulous data validation, and the ethical use of technology.Tune into Marisa Randazzo’s conversation with Brian and Phil to hear about: The critical importance of integrating AI into security protocols. Complimenting AI with human oversight and judgment to ensure decisions are ethical and accurate.How AI can elevate threat detection and response, creating a dynamic and proactive defense mechanism against evolving threats.For more information, visit ontic.co or email us at [email protected].

In this thought-provoking episode, Fred Burton is joined by the distinguished author Annie Jacobsen. Jacobsen's works, including the Pulitzer Prize finalist The Pentagon’s Brain and the New York Times bestsellers Nuclear War, Area 51, and Operation Paperclip, have shed light on some of the most secretive aspects of national security and warfare.Annie, a celebrated investigative journalist and a Princeton University alumna, sits down with Fred to discuss her latest bestseller, Nuclear War. This book dives into the chilling details of nuclear warfare's catastrophic effects, aiming to highlight the importance of prevention over preparation. Don't miss this riveting dialogue that goes beyond the pages of Annie’s book to address the critical need for contingency planning, the implications for North America and beyond, and the pivotal choices facing global powers today.Tune in to Annie’s conversation with Fred Burton as they:Reflect on the importance of national security in the context of nuclear warfare and discuss contingency planning for nuclear eventsDive into critical conversations on how nations have historically managed the threat of nuclear war through deterrence strategies and ongoing efforts to prevent the spread of nuclear weaponsExplore the stark realities and potential aftermath of nuclear conflict across various countries and share the immediate and long-term impacts on human life, the environment, and global politicsFor more thought leadership on this topic and advice for security teams, take a look at the Ontic Center for Connected Intelligence and Ontic Resources.

In this episode, Fred Burton interviews Tim Kirkham, Senior Director and Global Head of Investigations and Insider Risk Management at Dell Technologies. With a distinguished career transitioning from over 29 years in law enforcement, including two decades as a Special Agent in the FBI, to spearheading Dell’s global security strategy, Tim’s expertise offers invaluable wisdom. Through his leadership, Dell navigates over 6000 investigations annually, safeguarding against fraud, insider threats, and more, securing its competitive edge.Tim's remarkable shift from a seasoned FBI Special Agent to a pioneer of Dell’s security strategy demonstrates the power of leveraging extensive law enforcement experience within the corporate sector. Whether you're a business leader or an aspiring investigator, this episode is a must-listen, offering a roadmap to innovative, comprehensive risk management strategies in the digital age.Tune in to his conversation with Fred Burton to hear: Optimal leadership practices in corporate investigations and strategies for integrating these approaches into your security program.The evolution of insider threat investigations and his forward-looking perspective on the emerging threats and opportunities in the insider risk landscape for 2024 and beyond.The pivotal role of effective communication and the strategic importance of starting small in the development of insider threat programs.For more information on combatting insider threats, take a look at Ontic Resources.

In honor of Mental Health Awareness Month, on this episode, we take a deep and empathetic dive into the often-overlooked aspect of mental health within the security industry. Dr. Marisa Randazzo, Ph.D., sits down with Arian Avila from Capital One and Bryan Parent from LinkedIn, two distinguished figures who bring a wealth of experience, insight, and compassion to the table. Throughout the episode, they will share their personal journeys, discuss the evolving challenges faced by security professionals, and explore the psychological impacts of working in such a critical yet stressful sector.Whether you're a security professional, a leader in the industry, or simply an individual passionate about mental health advocacy, this episode promises to enlighten, educate, and inspire. We’re breaking the silence on mental health in the security industry, advocating for change, and showing how resilience, understanding, and support can make all the difference. Don't miss this powerful conversation—tune in to gain perspective and learn how we can collectively support the mental well-being of those who safeguard our communities.Tune in to hear as they share:How the landscape of the security industry has shifted in recent years and the new pressures this has introduced.Strategies for increasing awareness about the mental health challenges within the industry and how to better support our front-line defenders by proactively addressing post-incident mental health challenges.Identifying the early signs of incident-related trauma and the best practices in response as well as concrete steps leaders can take to nurture a supportive environment for those dealing with trauma.For more information, visit ontic.co.

Fred Burton had the honor of sitting down with Bob Oatman, a well-respected figure in the executive protection industry. Oatman, the president of RL Oatman & Associates, shares his remarkable journey to becoming a major in the criminal investigation division and ultimately retiring early to start an illustrious career in executive protection. He reflects on his decision to leave the police department after two decades and his journey into the private sector of protection.From running dignitary and executive protection teams in the police department to pioneering strategies in the private sector, Bob shares insights on the changes he's witnessed and offers foresight on the future of protection. He also opens up about his role as an author—or more accurately, the creative force behind four influential books on executive protection. This episode highlights the blend of adaptability, expertise, and vision required to excel in this demanding field.Tune in to his conversation with Fred Burton to hear:The transformative journey from law enforcement to the private sector of executive protection, detailing the challenges and opportunities encountered during this transition.The evolution and future of executive protection, including strategic innovations and the impact of technological advancements in the field.Bob's contribution to the domain through authorship, focusing on how his real-world experiences and insights have been distilled into four influential books on executive protection.

On this episode, we welcome Lou Silvestris from American Family Insurance, a seasoned expert who leads the Risk Intelligence and Investigations Team in the Protective Services Division. Lou brings a wealth of experience, having proactively managed and mitigated widespread global risks and threats to the organization. His impressive background spans several multinational companies, and his experience has been pivotal in various organizations’ strategic decision-making processes. Tune in as Lou shares anecdotes from his distinguished career, discusses the evolution of risk intelligence, and the impact of technology on modern investigative practices.Lou candidly shares his transition from federal agencies, such as the CIA and Department of Homeland Security, to the private sector. He dives into the unique challenges he faced and the lessons learned along the way. For those contemplating a similar shift, Lou offers practical advice, drawing on his deep understanding of intelligence work. He also discusses with Chuck his perspectives on current challenges within the field, actionable tips for establishing or revitalizing security programs, and a forecast for the future of intelligence and investigations.Tune in to this episode to hear:Lou's extensive background in global risk management from both federal agencies and the private sectorActionable strategies for individuals transitioning from government intelligence roles to corporate security positionsCurrent challenges in the field of intelligence and investigations and how technology helps manage and mitigate these risks

Hosts Fred Burton, Chuck Randolph, and Dr. Marisa Randazzo, Ph.D. unpack recent discussions they've had on the Protective Intelligence Podcast and what they are seeing in the world of security. Enjoy an unfiltered conversation of their observations and invaluable insights from the past few weeks.Key topics of this discussion include:Women's History Month: They discuss the all-female podcast guests hosted last month, celebrating the achievements and contributions of Dr. Charity Dean, Cheryl Dick, Wendy Bashnan, and Anna Lepingwell in the security space.The Biotech Frontier: Listen in as the hosts discuss the world of biosecurity, highlighting parts of the recent episode with Dr. Charity Dean to understand its critical role in today's global landscape.Dissect Global Security Strategy: Hear insights from Anna Lepingwell's conversation on her extensive experience and knowledge of navigating global security challenges.Havana Syndrome: A recent 60 Minutes report suggested possible sonic or directed energy weapon attacks first reported by US Embassy staff in Cuba in 2016. The debrief explores this dilemma through the lens of international diplomacy and national security and shares the next steps in investigating Havana Syndrome.Sonic Wave Attacks: On the same note, the hosts dive into the recent attacks on American diplomats. They discuss the potential implications for US-Russia relations.Stay tuned for the next CCI debrief, and contact us at [email protected] if there are any questions or topics you would like the team to address.

In this episode of the Women Who Protect series, Marisa is joined by Wendy Bashnan, the Director of Security and Fire Protection at Scout Motors, Inc., and a returning guest on the Protective Intelligence Podcast, to discuss the foundational elements of a robust security program. This time, Wendy joins us on an episode of Women Who Protect to share her journey from government service to her current role as she explains the vital role of communication skills and adaptability in the security realm. Wendy and Marisa also dive into the paradigm shift within security, moving from performance metrics to focusing on effectiveness and impact.With over thirty years of experience in risk management, Wendy offers her knowledge on developing a security-conscious culture that fosters strategic alliances and aligns with the organization's primary objectives. With a distinguished background in law enforcement, investigations, and the development of intelligence-driven security strategies on a global scale, Wendy explains the intricate balance between safeguarding assets and supporting corporate growth.Tune in to this episode to hear:The difference in risk tolerance and risk appetite changing from public sector to private sector (and to startups)Tactics for enhancing security budgets by garnering cross-functional support across the businessCritical steps for embedding security as a cornerstone of the organizational structure by exhibiting their strategic significanceAdvice for women and girls interested in careers in security and protection.Take a look at Wendy's previous episode here.

CEO and Founder of PHC Global, Dr. Charity Dean, is a distinguished physician, former government official, and a trailblazer in the field of biosecurity intelligence. Having built her career around her passion for fighting biological threats, Dr. Dean takes us through her journey, shedding light on the challenges and achievements that have defined her career. As the CEO and Founder of PHC Global, she discusses her experiences navigating the complex landscapes of public health emergencies and the inspiration behind her leap into the startup world to address critical gaps in biosecurity intelligence.Dr. Dean and host, Chuck Randolph, do a deep dive on the intersection of leadership, technology, and strategy in the fight against biothreats. She explains the need for shared situational awareness to manage risks more effectively while evaluating the current capacities and future trajectory of the field. Through her insights, we get a glimpse at the significant decisions and cutting-edge innovations that are shaping our resilience against biological risks. Tune in as Dr. Dean enlightens us not only about the precautions we should take but also the potential for groundbreaking solutions in safeguarding global health.Key topics discussed in this episode include:The evolution and significance of biosecurity in enterprise risk and the importance of strengthening shared situational awareness.Insights on the integration of AI and machine learning in biosecurity, and the balancing act between biotech advancements and their inherent risks.The guiding principles of courage and leadership during crises, emphasizing the importance of decisiveness and collaborative problem-solving in uncertain times.Connect with Dr. Charity Dean on LinkedIn.

In this episode of Women Who Protect, host Dr. Marisa Randazzo, Ph.D., sits down with Anna Lepingwell, the Vice President for Global Operations at Exlog Global. Based in London and part of the robust European contingent of the company, Anna brings her extensive expertise to the fore, discussing the intricate world of risk management security practices.Anna shares her journey from university to the security sector, detailing a career securing organizations against threats. Anna highlights day-to-day responsibilities and insights on crisis response, emphasizing preparedness and technology-human balance. Anna empowers women in security - and anyone seeking a career in security - with mentorship advice and industry foresight, offering practical wisdom for listeners seeking global security insights.Whether you're an aspiring security professional, a seasoned analyst, or simply a listener eager to understand the complexities behind global security strategies, this episode promises a mix of practical wisdom, industry foresight, and actionable advice. Listen to this episode to learn from the expertise of Anna Lepingwell as she navigates the dynamics of global operations.Tune in to this episode to hear Lepingwell discuss:Geopolitical Dynamics and Security: Anna discusses how understanding global political movements is crucial for predicting and mitigating risks in the security sector.Technology in Risk Management: The conversation explores the dual-edged sword of technology in security efforts, emphasizing the need for a synthesis between technological tools and the human element.Mentorship and Professional Growth: Insights into the importance of mentorship, professional networking, and continuous learning for individuals seeking to carve out a successful career in security and risk management. Anna is responsible for providing worldwide capabilities around organizational resilience, protective intelligence, and crisis management to clients and partners. Anna leads a team of risk advisors and other specialists that provide around-the-clock global threat and incident awareness, critical advice, and rapid response to people and organizations as part of dedicated global risk programs. In addition to planning and managing high-threat security or natural disaster evacuations, Anna has extensive experience in assessing risk and implementing appropriate mitigation measures.Prior to joining the Exlog, Anna was the Director of Crisis Management for WorldAware. She speaks German and French and has a BA in International Studies and an MA in International Policy Studies with a Terrorism Studies Specialization from the Monterey Institute for International Studies.Connect with Anna on LinkedIn.

Cheryl Dick, Senior Director of Enterprise Protection and Travel at Chick-fil-A, began her remarkable career at the age of 16 and has since spearheaded the development of Chick-fil-A's first dedicated security function. With an impressive scope that spans from campus operations and corporate travel, Cheryl is on the frontline of protecting people, assets, and enabling the company's dynamic future through expertly crafted security strategies.Throughout the conversation, Cheryl shares her experiences of navigating the evolving threat landscape and the criticality of de-escalation training among team members. She also dives into the use of technology, such as creating their first-ever Global Security Operations Center (GSOC), to bolster Chick-fil-A's efficiency and readiness to address potential threats. Her proactive approach to anticipating future threats and conveying the significance of security to stakeholders offers inspiration to both new and seasoned security professionals.Key topics of Cheryl’s discussion with host Dr. Randazzo include:The establishment and growth of Chick-fil-A's security functions to meet the demands of a changing world.The adoption of advanced technologies and training to stay ahead of threats and maintain proactive defense mechanisms.Practical advice for aspiring security professionals on the importance of continuous learning and communicating the intrinsic value of security.

This inaugural episode launches a new development in Ontic’s podcast — The Center for Connected Intelligence (CCI) Debrief. Hosts Fred Burton, Chuck Randolph, and Dr. Marisa Randazzo unpack what they are hearing and seeing in the word of security. Enjoy an unfiltered conversation of their observations and invaluable insights from the past few weeks.Key topics of this discussion include:Risk Fatigue from the Global Permacrisis — As the global permacrisis looms overhead, Burton shares the importance of focusing on your specific threat landscape and avoiding the harmful effects of risk fatigue. Randazzo adds how easy it is to miss signals or dismiss things that aren’t so immediate and how we need to support those on the front lines of the crisis.Threat of Disinformation and Misinformation — With the upcoming election cycle later in the year the threat of being misinformed through false headlines is imminent. Randolph shares insights from his recent discussion with Suzanne Kelly at the Cipher Brief on retraining our brains to dive deeper into what we read and always consider the source.Domestic Threat of Election Violence — Randazzo shares insights from her recent article on strategies to prepare organizations for presidential election disruption and Burton shares why evaluating the entire threat continuum is critical to identify individuals who may pose harm to a high profile figure or organization. Lately, this has resulted in an uptick in swatting incidents, and his conversation with Torchstone’s Scott Stewart dives more into this topic.Reevaluate Business Continuity Practices — The hosts stress the importance of thinking through business continuity, what practices are in place, and if they are updated for the current threat landscape. They also share how informing employees of the security measures they are taking goes a long way in creating a culture of trust.The Impact of CA Senate Bill 553 — The law requiring most California employers (and employers who have a presence in California) to take steps to prevent and respond to workplace violence will go into effect July 1, 2024. Randazzo shares how important tracking and quickly accessing relevant data is as this order takes effect. For more information on this topic, check out Ontic’s recent webinar: CA SB 553: What You Need to Know and How to Comply. She also discusses why companies must address the aftermath of incidents and the emotional strain on those impacted in light of her recent discussion with Wendy Bailey, Manager of Capital One’s Threat Management Team.Stay tuned for the next CCI debrief and contact us at [email protected] if there are any questions or topics you would like the team to address.

Ross Hill, Founder of Insight Forward, returns to the podcast to discuss one of the more prominent crises in our threat landscape today: the attacks in the Red Sea. This conversation dives deeper into his previous discussion with host Chuck Randolph on What Today’s Permacrisis Means for Corporate Security Teams. The episode explores the implications of these attacks on business operations.Key takeaways from their discussion include:How the Houthi rebels’ attack on cargo ships disrupts critical trade routes and raises concerns about regional stability and economic impact.The impact on economies and corporations in the regions where the attacks are taking place (and why multinational organizations are caught in the middle)Examples of second and third-order effects of the attacks on the economy and what companies should be looking for in the months ahead.Ross Hill founded Insight Forward to help companies understand how global dynamics directly affect their business. He applies his background leading intelligence analysis for prominent risk management organizations such as AT-RISK International and Pinkerton. He has acquired an in-depth knowledge of core processes, program design, and management, fulfilling senior management positions in global security and risk consultancies, and gaining exposure to renowned multinationals and driving their intelligence needs. He began his career as a Forensic DNA Analyst and Intelligence Analyst for the Metropolitan Police.Check out Insight Forward’s latest report: Top 10 Geopolitical Risks for Businesses in 2024 and the latest geopolitical news by subscribing to Pestle & Mortar

It’s no secret that relationships are a foundational element for other areas of the business to understand the value of security. However, to be effective as a function security needs to be connected on a multitude of levels, and relationships need to root deeper than watercooler conversations. Rachel Briggs, CEO and Founder of The Clarity Factory, returns to the podcast to discuss her latest research on what this level of connectedness truly entails and why it’s critical to preventing threats that can often slip through the cracks between functions.Briggs is a leading expert on security and has advised governments and multinational corporations on security, resilience, terrorism, and responses to extremism. In this episode, she discusses the following topics with host Chuck Randolph:Why connectedness needs to happen on three distinct levels - within the risk function, within the organization, and between the organization and the outside world.The biggest takeaways (and surprises) from her latest research in collaboration with Ontic and what it means for security professionals.Advice for leaders on implementing organizational changes from the report into their team and why the ability to collaborate cannot be assumed. Check out the Clarity Factory’s latest report (in partnership with Ontic) here: Connected Corporate Security: How to Manage Threats and Risks with a Unified Model.Briggs has also published reports on empowering diversity, equity, and inclusion in corporate security and the business value of security. (Report links included below)Empowering Diversity, Equity, and Inclusion In Corporate Security (ASIS)The Business Value of Corporate Security

In today’s world, preparing for future crises is not just important, but unavoidable. Security teams bear the responsibility of ensuring business preparedness for unforeseen threats while preventing employee burnout from the continual talk of potential crises. As security leaders, it's crucial to equip organizational leaders with easily understandable data and information. Streamlining communication and avoiding jargon and lengthy explanations fosters a connection between security and business leaders. This partnership is indispensable for the company's success.Dave Komendat is the founder and President of DSKomendat Risk Management Services. He knows the importance of this partnership from his previous role where he was the Vice President and Chief Security Officer of The Boeing Company. Komendat was responsible for the company’s global security and fire protection policy and procedures, site security, executive protection, supply chain and aviation security, and structural and aircraft fire protection, among many other responsibilities. He also holds board leadership roles with several non-profit organizations whose missions are to protect people globally, including Hostage U.S. and The Security Foundation. Key topics of Komendat’s discussion with host Chuck Randolph include:Why no one rewards the identifier of risk and how to position security as a team that not only protects the organization in crisis but prevents it from happening in the first place.The importance of building trust and credibility with business leaders ahead an event so you have their alignment in any gray areas when a decision is made.How being prepared for the nontraditional threats matters and understand how they impact the business.Advice for security professionals early in their careerFollow Dave on LinkedIn or reach out to him on his website: https://komendat.com/

The act of Swatting has been around for years (back in the early 2000s), but an increase in the frequency of calls that are happening and the proliferation of different targets has placed it under the spotlight in recent months. Swatting is the act of placing a hoax call to emergency services with the intention of triggering a swift and intense response. This malicious practice has been increasingly directed towards prominent figures such as politicians, judges, and celebrities. Scott Stewart, Vice President at TorchStone Global, sheds light on why we are seeing more of these events in the headlines and what protection teams can do to prevent them from happening. Stewart brings 35 years of analytical, investigative, and security experience, including being a member of Michael Dell's executive protection team and serving ten years as a special agent with the U.S. Department of State’s Diplomatic Security Service. Stewart is a popular speaker on security topics and is frequently interviewed by journalists from leading news outlets, including the New York Times, CNN, Fox News, and NPR.Key topics of Stewart’s discussion with host Fred Burton include:How a swatting event can occur, and what the social media conundrum has to do with it. (hint: It doesn’t happen out of the blue.)Advice for protection teams on mitigating this type of threat and what to look for in terms of early warning signs.Why it’s critical to have strong relationships with authorities at all levels and have an open dialogue so authorities can put context around any calls coming in that target a VIP.For more information, check out Torchstone Global’s article on the topic: Preparing for the Next Swatting Attack Key takeaways:03:25: Scott Stewart: Having a good liaison at all levels - state, local, and federal level is critical because you want to have those connections ahead of an event. Obviously, it's much more difficult to make connections in the midst of ah you know of an emergency. So if you give them a little bit of advanced notice — we've got some aggrieved people that are focused on us, or they've doxed us, etc. — it can really help them place the call into context. 10:33: Fred: So if you're that protection team out there with responsibility for the executive crew, you have to make sure that you have a good finger on the pulse.10:42: Scott Stewart: I mean let's face you you need to have that no matter what threat actor we're talking about — unstable individuals, stalkers, activists, terrorists, criminals. You know we always need to remain alert to all these various threat actors and this is just one more to throw in the hopper. The good news is it is something that can be foreseen as we follow these grievances, and watch their communications. We see things like doxing denunciation. That allows us to see the progression along the Social Media Threat Continuum. We talk about things like the pathway to violence or the attack cycle, looking at the Social Media Threat Continuum then just gives us a guide that helps us understand where we were where we are in relation to these threat actors.

As a former CNN Intelligence Correspondent and Executive Producer, Suzanne Kelly knows better than to trust every headline that she reads online. However, with the rise of AI-generated images and disinformation, it’s critical to take an informed approach to what we read – taking into account where it comes from and why it’s being shared. The Cipher Brief addresses this threat by bringing together the expertise of the public and private sectors to provide stronger national security for all. Founded by Kelly in 2015, it is a national security-focused media organization that takes a firm stance on providing clear, accurate, and trusted information. Kelly is also the founder of The Cyber Initiatives Group and produces The Cipher Brief's Annual Threat Conference. Follow her on LinkedIn.Key topics of Kelly’s discussion with host Chuck Randolph include:Why the private sector has shifted over time to take on a pivotal role in geopolitics, shape the way information is shared, and influence the speed of innovation.The rising threat of misinformation and disinformation and what security leaders can do to encourage sharing informed, accurate information and avoid chasing down false threats.Why Kelly is driven to bring insights to the forefront and help people solve geopolitical problems impacting their business.Key takeaways:03:43: Suzanne Kelly - I felt like the private sector was not only impacted by what was happening around the world but serves as the backbone of the US economy which is really a humongous component of national security. I've been really interested since February 2022 and the months preceding the Russian invasion of Ukraine — looking at the private sector's role there as well as the significant shift in how the world is dealing with geopolitical events like this war. Watching how the private sector came into that arena and started sharing technologies in ways that didn't always go through layers of government bureaucracy has spoken to the speed of innovation in the private sector.09:56: Chuck - How should leaders think about misinformation and disinformation? Our job is to enable decision-makers, so how do we critically look at the news that's coming to us today and make sure that our bosses aren't succumbing to bias or false information?10:40: Suzanne Kelly - Disinformation and misinformation is an incredibly risky threat to the United States. Obviously, it spreads beyond the borders but just what we've seen with elections and rhetoric and emotion and how outside entities can take a single bit of truth from something and then weave a web of lies around it. And then drop that into social media feeds and other places where Americans are so conditioned to get information at their fingertips to make snap decisions to reshare things. We need to become a nation of critical thinkers that quickly discern where a source is coming from if it's a credible place and if the organization that they're reading from names sources or if they’re anonymous - why? I think having a country that is full of critical thinkers is going to be a lot better for our future than having a country of people inclined to believe a headline.

When companies investigate incidents and address threats posed to the business and its people, the aftermath of resolution is frequently overlooked. Recognizing this gap, Wendy Bailey established Capital One’s Care Team. Comprising of internal members, this team extends support to individuals who have suffered injuries or witnessed threat activity, supporting a comprehensive approach to recovery. In this episode, she shares how technology in the investigative research field has evolved and why the noisiest cases are not always the ones you prioritize.Wendy Bailey is the Manager of Capital One’s Threat Management Team where she assesses and manages workplace violence, intimate partner violence, and suicide concerns. Before transitioning to the private sector, she spent 19 years in Law Enforcement and held various roles including 14 years as a Detective. Key topics of Bailey’s discussion with Dr. Marisa Randazzo include:How technology has evolved from landlines to social media and the speed of information available to investigate incidents.The importance of the initial interview for de-escalation, especially when the opportunity presents itself and the safety of the interviewer is ensured.The biggest challenges of her investigative work and how she manages a growing caseload and conducts long term monitoring.The benefit of diversity in experience for those wanting to enter the investigative field and the most important skill set needed.This episode focused on the importance of having an integrated system so teams can view a complete, accurate, and up-to-date picture of their threat landscape. Ontic’s Integrated Research optimizes risk and threat management with identity, criminal activity, civil litigation, adverse media, and global public records coverage — all in one place. Reach out if you’d like to learn more.

The ability to adapt and change course when unexpected challenges arise is a crucial skill in many professions, but particularly in supply chain security operations where leaders are managing a multimodal environment with layers of partnerships and vendors. Their core responsibility is to ensure that products are moving safely from one place to another, placing complete trust in the hands of truck drivers and other logistics professionals to certify that compliance standards are maintained. In a world where one freight exposure at a rest stop could cost a manufacturer millions of dollars, having visibility into the various stages of the supply chain allows companies to stay ahead of threats and steer clear of crime.Overhaul is dedicated to providing that visibility in ‘one pane of glass’ and helps customers make sense of the chaos within their intricate network of vendors. Barry Conlon is the CEO and founder of Overhaul, the global leader in in-transit risk management and visibility solutions. Prior to founding Overhaul, Conlon was the founder and CEO of FreightWatch, where he played a key role in shaping the industry. His extensive background in security operations is rooted in his eleven-year tenure with the Irish Defense Forces, Irish Special Operations Unit, and Army Ranger Wing.Key topics of Conlon’s discussion with host Fred Burton includeHow his time in the Irish Defense Forces influenced him to always be ready for the next curveball and adapt and change accordingly.What Overhaul is doing to help change the way manufacturers manage in-transit risk.Unique challenges faced by supply chain security operations and how most freight exposures occur.Trends and behavioral changes in supply chain security industry over the past few years and what is on the horizon.Key takeaways:06:34: Barry Conlon: What you’re really being asked to do as a supply chain professional is effectively manage chaos. You know there's so much to monitor and you can imagine in the multimodal environment where you're going from road to air and back to road again. There are so many different modes of transportation. There are a lot of stop starts and freight at rest is freight at risk. What we do at Overhaul is provide that connected visibility world to our customers where literally we connect all available technologies that already exist out there and we take the information that's freely available and mesh all that together into one pane of glass. 13:10: Fred: You really have your finger on the pulse when it comes to trends and what are you seeing when it comes to trends in the security space for supply chains. You know what are the threats that you're seeing currently and perhaps what are some of the threats that you're looking at that are over the horizon that people aren't thinking about.13:53: Barry Conlon: Fred I've never seen it as busy as it is now because supply chains are heavily impacted by COVID. Everybody's attitude to buying online shifted. Now even ingestible pharmaceuticals are purchased online, which you would never buy there unless you got them from a validated pharmacy and now people are regularly ordering these and criminals are quick to respond. 14:48: Barry Conlon: You can walk into a truck stop. There might be 20 or 30 trucks parked there. You know I'd be shocked if less than 10 percent are less than 100,000 in value. A lot of them are multiple millions in value and they've got literally no protection. The trucks are running because drivers like to keep their cabs cool or warm depending on where they are and the time of year and it costs them money to turn off that tractor trader. I have never seen a truck alarm in my 30 years of experience in this industry - particularly in my last twenty three years in North America, and you're blessed if a truck driver actually locks the door.

It comes as no surprise that the standards and terminology in the security profession vary depending on where you are in the world. However, when you work for a company that operates in 74 countries, keeping track of these nuances is vital to efficiently addressing threats and quickly arriving at a solution.Bruce Mills is the Chief Security Officer (CSO) of Hyatt Corporation. In his role, he oversees over 160,000 associates and nearly 1,400 hotels and resorts in 74 countries. Mills is responsible for all security and life safety programs and initiatives, including physical and technical security, emergency preparedness and crisis management, travel safety and internal investigations, and brand protection activities. Before moving to the private sector, he spent nearly 25 years with the Diplomatic Security Service, attaining the rank of Special Agent-in-Charge serving all over the world.Key topics of Mills’ discussion with host Fred Burton include:The cultural differences in security — you can have global standards for a company's security program but there are always cultural nuances.How to manage a security presence when the doors are always open.Communicating with leadership when you have multiple bosses, and the importance of identifying risk and providing steps to mitigate it.The role of technology in the success of his role in the business and how standardization across locations is essential to staying ahead of threats.Key takeaways:04:50: Fred: How has your sector evolved from a security perspective over the last say five years or so?04:58: Bruce Mills: In the hospitality sector it's a little bit different from the defense sector or even the government sector and even in certain commercial enterprises you you build a hardened presence. You build very strong concentric rings of security and you try to keep people out and to keep people safe. In hospitality think about it this way — we never close our doors or we certainly don't lock our doors. We are an open, welcoming environment. So it poses a whole series of concerns.You'd be surprised at how we've incorporated some of the physical securities pieces into the hospitality industry. You might not see it but behind the scenes, you'll have X-ray machines and explosive itemizers and different environmental factors to control vehicles. You need to monitor delivery people and separate them from employees versus visitors and so on. So a lot of similar mitigations but doing so in a more of an open environment. It's a very difficult work environment because you just literally have to keep the front door open.10:31: Fred: Bruce, how have you found success in proving the business value of your security program to your 1,600 bosses in this case or to your c-suite? 10:46: Bruce Mills: I oftentimes will remind my leadership why I'm here. Our model at Hyatt is that we have safety and security at the forefront of our mission and so I remind our leadership that it's important to walk the walk not just talk to talk. I explain that these elements and actions can incrementally make our guests and colleagues safer and our properties more secure. It's in our best interest and safety and security have to be a core component of how we do business. Hyatt has had a longstanding culture in which safety is critically important and woven into the business. So I'm carrying that flag and continuing the effort.

The topic of mental health in the security profession has been pushed aside for decades, but with the emergence of open-minded and forward-thinking younger generations, this crucial topic is increasingly finding its place in the spotlight. Not only is it important to take care of others to build a positive, empathic culture, but it also can decrease turnover and reduce costs to the business, having a positive effect on how assets are protected.John Rodriguez is an expert on this topic and brings 41+ years of pure corporate security experience working for major corporations including General Motors, Kimberly-Clark, Levi Strauss & Co., and Cardinal Health. He is the founder of Empathic Security Cultures, LLC, based in Austin, Texas. Rodriguez is a security generalist with a passion for security culture development, coaching, and mental health for a psychologically safe workplace and mitigating hostile environment risks. Key topics of Rodriguez’s discussion with host Fred Burton include:Insights on how the mental health needs of security practitioners (and employees as a whole) have evolved since the pandemicWhy connecting with people and building a culture of empathy is strongly tied to turnover and the success of a business.Advice for teams on building a successful security culture within an organization.

When a company experiences such immense growth that the name becomes synonymous with video conferencing, the importance of security measures increases accordingly. Nathan Mills joins the podcast to discuss the risks that come along with protecting people and assets for one of the most visible, evolving companies in the world.As an Electrical Engineer with an MS in Strategic Intelligence and Project Management credentials, Mills spent the past 20 years developing, implementing, managing, and innovating enterprise risk management frameworks. He has extensive international experience as a Foreign Service Officer (Security Engineering Officer) in the U.S. Department of State's Bureau of Diplomatic Security and as the Director of Security Risk and Crisis Management at General Electric before his current role of Head of Global Security (CSO - Physical) at Zoom. Key topics of Mills’ discussion with host Fred Burton include:Why the risk profile of a dynamic, highly visible product differs from a company with a more established line of business.How Mills structures his security program and the strategies he leverages to be more efficient.Advice for security teams who lead operations on a global scale and the top three things they should focus on.Key takeaways:08:29: Fred: You're working in an industry and a company that has become almost like the word Google. And you think of the success over the pandemic and how you provide such a vital business continuity resource to the private sector.09:00: Nathan Mills: Completely. Yeah, it's it's very interesting to work for a company that has become a verb and there's a lot of unique risks that come with that. In regards to the growth stage of an IPO and being new and having a lot of attention, that risk profile is very different than the ‘okay now you're established.’ You've been built people are using your products you have a market. Now you're in different places in the world. Now you have people traveling a lot more and now you have an expanding portfolio of products. How does the physical security element come into play and help educate the executives and other people who are maybe not familiar with a mature physical security organization? 13:29: Fred: What advice do you have for security teams who lead operations on a global scale?14:12: Nathan Mills: One of the things that I've learned is how do you do more with less and I think that's obviously a tired cliche, but leveraging the relationships is something that I think a lot of practitioners might overlook. The ability for me to get it in front of the right people at the right time to be able to influence change is the hardest part about it. So as I was building the program the one thing I constantly talked about with my team was building relationships with intentionality knowing who your stakeholders are within our groups and reaching out to them to build a cadence and learn more about them.

Unfortunately in today’s threat landscape, a Google search - even a few pages deep - won’t capture nearly enough information to grasp the risk a company faces. That’s why Welton Chang, Co-Founder and CEO of Pyrra Technologies, set it upon himself to go after the content on fringe sites because of the threats that continue to emerge out of these nearly unmoderated social conversations.Pyrra Technologies is a threat intelligence company that scans unmoderated social media with AI. Most recently Chang was the first Chief Technology Officer at Human Rights First and founded HRF's Innovation Lab. Prior to joining HRF, he was a senior researcher at the Johns Hopkins Applied Physics Laboratory where he led teams and developed technical solutions to address disinformation and online propaganda. Key topics of Chang’s discussion with host Fred Burton include:Inspiration behind developing Pyrra Technologies and his research on disinformation and online propaganda. Challenges emerging from generative AI that corporate security will face in 2024 Advice for corporate security on confronting the lack of trust their audience faces due to the uptick in generative AI online

Choosing office facilities involves far more than evaluating rent and location. In the current landscape of seemingly escalating workplace violence, prioritizing workplace safety has never been more important. Security teams play a pivotal role in shaping the work environment, strategically implementing security measures that align with the layout and available resources in each office location.Amanda Mason is currently serving as the Vice President of Intelligence for Related Companies, the largest privately held real estate company in the US. She joins this episode to share why security plays such an influential role in real estate decisions. Mason’s role is to integrate information from various sources and bridge the gap between cyber threats, national security, local law enforcement, physical security, and business intelligence. She provides threat information and solutions to the various subsidiaries under Related Companies, which include Real Estate, Infrastructure, Manufacturing, Hospitality, and International Finance. Key topics of Mason’s discussion with host Fred Burton include:Her transition from serving in the National Guard into the private sector, and the skills honed during her military tenure that have been instrumental in her success.The importance of learning how to ‘sell security’ and its role in shaping national security decisions.Security’s role in influencing decisions around office locations.Advice for corporate security teams when partnering with real estate or corporate leaders in managing and selecting office space.Key takeaways:14:00: Fred: How do you see securities' role in influencing decisions around office locations?14:11: Amanda Mason: There definitely is a very strong role for security operations regarding the selection of locations and office bases. Threats of Workplace violence weigh on people's minds because nowadays companies are really being held responsible for the safety and security of their employees. Security really has a huge role in what the facility looks like and what are the security measures. Companies want to help minimize their risk and their exposure because the costs are very high for these types of criminal incidents to occur at or near their property.15:34: Fred: Amanda what advice do you have for corporate security teams when partnering with real estate or corporate leaders in managing and selecting office space?15:52 Amanda Mason: The first thing is — is there a security team there on hand, or do you need to bring in more resources? What are their resources and their procedures? Do you have an op center? How do you relay information back to the company as a tenant? How are you sharing information? What's the relation

Since October 7th, businesses in the Israel region and beyond have been forced to reframe how they think about their priorities based on the threat environment and the resources available. However, some are more prepared than others when it comes to planning and decision-making.Tzahi Shraga is the Chief Intelligence Officer of MAX Security Solutions and joins the podcast to share what sets companies apart from others when faced with unforeseen circumstances. Shraga is a former lieutenant colonel from the Israeli intelligence services where he spent 29 years in service gaining vast experience in the field of operational intelligence. His deep expertise in strategic, risk and counter-terrorism analysis and intelligence collection has helped turn MAX into one of the security industry’s most innovative intelligence operations. Key topics of Shraga’s discussion with host Chuck Randolph include:How the Israel-Hamas War has impacted business operations, and what sectors in particular are at risk.What intel experts need to drive decision-making and forecasting in this volatile environment.What companies or business travelers should consider before traveling in the region.Key takeaways:12:36: Tzahi: Early preparation is essential way before the crisis starts. It's hard to believe, but even today and yesterday we have conversations and meetings with companies that didn't take any measures and only remembered when the reality hits them. I'm talking about having the right evacuation plans and awareness training for the employees. They need to know where is the next shelter and what to do when a Red Alert Siren is heard. 29:08: Tzahi: You can read the newspaper and you'll have good facts, but as intel experts we need to bring assessments — our understanding of the environment and the situation and our prediction about what is to come. When we bring this we really help the decision making.

As we take time to celebrate the Veterans who have served and currently serve our country, it’s important to remember the unwavering thread that unites all branches of service— the commitment to protect. This same commitment has helped fuel successful security careers and build skillsets in ways that extend beyond protection — from putting others first to being comfortable with discomfort to moving forward and finding a new approach. Chuck Randolph, Chief Security Officer at Ontic and former Infantry and Information Operations Officer in the US Army, shares a selection of clips that feature guests on our series who have served in the military and use those experiences to influence successful security careers in corporations, family offices, and other environments in the private sector.To hear more from the guests featured in this special round-up episode, check out their full recordings here:The Art of Turning Information into Intelligence (George Taylor, President - Exlog Global)Running Towards Fire — How to Mitigate Threats for Journalists in High-Risk Areas (Matt Bohatch, Director of Global Corporate Security and Site Operations for The Washington Post)What it Takes to Detect Insider Threats from Ford Motor Company’s Senior Analyst (Dave Holder, Senior Analyst, Insider Threat Program at Ford Motor Company)How Security Teams Enable Decision-Making in Times of Crisis (Major General Richard Lake, Former CSO of Booz Allen Hamilton and the Melinda and Richard Gates Foundation)Former Marine Infantry Officer Shares Why Strategic Assessments Precede Tactical Mitigation (Jack Stradley, Founder and CEO of Exlog Global)Thank you for listening to Ontic’s Protective Intelligence Podcast. Please subscribe to hear our future episodes. If you have any suggestions for guests, email us at [email protected].

Leading an insider threat program at a Fortune 100 company takes a certain skill set that can’t be molded into a single program or training certification. It takes a combination of capabilities and motivations to detect risk in some of the most challenging, unassuming places.Dave Holder is a senior analyst with Ford Motor Company where he helps lead their insider risk program. He is a decorated former counterintelligence officer with expertise in national security investigations and operations, as well as corporate workforce investigations. His national-level awards include the National Counterintelligence Executive’s Investigative Team Award in 2014 and the Department of Defense Counterintelligence Team Award in 2009.Key topics of Holder’s discussion with host Fred Burton include:How his experience as a Security Officer in the National Security Investigations Program of the US Army shaped him into the leader he is today. The most important skills needed to stand up an insider threat unit and the critical importance of understanding the importance of the human mind amid technological advancements (employees must feel empowered to report behaviors!)How technology has impacted the insider threat space and resources Holder recommends for those interested in exploring a career in this area. Here are the ones mentioned within the episode:Borderless Behavior Analytics - Second Edition: Who's Inside? What're They Doing?Inside Jobs: Why Insider Risk Is the Biggest Cyber Threat You Can't IgnoreOffice of the Director of National Intelligence’s National Insider Threat TaskforceKey takeaways:01:23: Dave Holder: There are a lot of things in the military that carry directly over. Most of us coming out of these types of environments struggle with that balance a little bit. And with leadership, generally speaking, I learned you can't leave from behind. You have to be good at what you do as a practitioner. Have to be good with your people you've got to empower everyone and let them lead and innovate.14:00: Dave Holder: When I think about the horizon I guess I could think about it in terms of where I think the enemy threat picture is going to use military terminology — defensively, I have to react to what the adversary is doing, but offensively, can I create a framework that puts all of the odds in my favor. On the program-building side of things, I think we need to put more focus into that and hopefully, some of the work MITRE is doing to build out an insider threat framework similar to MITRE attack for cyber defense will produce some of the applied research findings that will help us to get ahead of the curve. In the meantime, we have to continue to professionalize this field that we're calling Insider threat or insider risk along the main core competencies. I think without those we're not fluent enough with compliance professionals, privacy professionals, offices of general counsel, etc. We have to be able to converse with them in terms they ah that they understand and that they care about.

With multiple crises happening around the globe, it’s impossible for organizations to ignore the threat of geopolitics to their business. Security teams are forced to think beyond what’s happening now and consider what’s around the corner. Many understand the duty of care to keep employees safe; however not all realize that this extends to the geopolitical landscape. It is the duty of security leaders to help their organization make sense of what’s happening and be a calm voice in the midst of permacrisis.Ross Hill, Founder of Insight Forward, is that calm voice for many as he helps businesses understand risk. He applies his background leading intelligence analysis for prominent risk management organizations such as AT-RISK International and Pinkerton, and has acquired an in-depth knowledge of core processes, programme design and management, fulfilling senior management positions in global security and risk consultancies, and gaining exposure to renowned multinationals and driving their intelligence needs. He began his career as a Forensic DNA Analyst and as an Intelligence Analyst for the Metropolitan Police.Check out Insight Forward’s latest report: Top 10 Geopolitical Risks for Businesses in 2024 and the latest geopolitical news by subscribing to Pestle & Mortar.Key topics of Hill’s discussion with hosts Chuck Randolph and Fred Burton include:Why global and national companies alike cannot escape the impact of geopolitics on their business, and why it’s critical to look beyond the threats you face today.Why security leaders have a responsibility to help the people they protect make sense of the crises abroad and how misinformation (most notably with the Hamas War) has the ability to cause unwarranted concern and mistrust.The top three things corporate security teams can do right now in light of multiple crises happening around the globe.

With a knack for problem solving and an unwavering willingness to tackle some of the most challenging and emotionally demanding assignments, success isn't always guaranteed. However, for Katie Hall, these qualities have defined her career as a trusted investigator and executive protection professional.Hall is a retired law enforcement officer with 21 years of experience first working patrol, then as a detective, followed by digital forensics. She specialized in investigations into child exploitation and served on the Internet Crimes Against Children Task Force. Hall also has private sector experience in executive protection and overseeing background investigations, intelligence investigations, and risk and crisis management.Key topics of Hall’s discussion with host Dr. Marisa Randazzo include:How her aspirations of being a game warden evolved into her career today overseeing security for an executive office conducting background investigations, intelligence, investigations, and risk and crisis management.Why she felt fulfilled by cases that were most difficult to assess and how she built her resume by saying ‘yes’ to the cases no one else wanted to take on.Why law enforcement experience translates effectively into private sector investigative work and skills you need to adapt.

With a presidential election around the corner, many wonder what level of Secret Service protection is provided to hopeful candidates, when it is an option to receive, and what resources are used. After serving as a senior supervisor on the Secret Service Presidential Protective Division during her 26 year career with the U.S. Secret Service, Cynthia Marble shares what she knows on the topic.Cynthia Marble is a nationally recognized leader in the fields of threat assessment and threat management, protective intelligence, investigations, national security, executive protection, and global security operations. She has extensive experience conducting as well as supervising threat assessment and protective intelligence investigations on high-profile public officials and public figures. Marble currently serves as Senior Director of Threat Management Operations for Ontic. Key topics of Marble’s discussion with host Fred Burton include:Timing for assigning Secret Service protection to presidential candidates, and how long former presidents receive protectionChallenging aspects of her work and the unimaginable parts of securing even the smallest event to ensure every day is zero failThe most critical thing to look for when conducting a threat assessmentKey takeaways:03:14: Cindy Marble: In general the committees look at the the viability of the candidates. It is threat-driven as far as the extent of the protection and exactly what type of resources are involved — those candidates that are deemed viable within that year are going to get protection.07:35: Fred: Cindy, what worried you the most when it comes to just working a crowd or working an event?07:57: Cindy Marble: What always worries us is what we don't know. It's honestly looking for that one thing that is out of place - out of the ordinary. Just being vigilant - things don't worry me, but they do concern me and to me, there's a difference. The way to alleviate the concern is to be educated and open to new information. It helps inform how we work an event. So I was definitely worried about the things that I didn't know and I think being comfortable with understanding that you don't sometimes know what you don't know and just being open to all possibilities. 19:21: Cindy Marble: We know that oftentimes there's not a direct threat to a person or to an entity to a place but it's the behavior. It's statements that are concerning and opening up our minds and saying ‘okay, I'm not looking for that direct threat - what I'm looking at is that concerning behavior’ that that is easy to understand if I know that that's what I'm looking for if that makes sense. You may walk out of an interview and say I'm not 100 % sure that this person is a threat, but what I can do is I can manage the situation and I can say okay I do know that there's something that needs to be done.