Episode 817: Talking on Eggshells with Complainers
When people complain, don't explain: get on the A-Train with these communication tips from Sam Horn's book Talking on Eggshells.
July 12, 202313m 36s
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Show Notes
When people complain, don't explain: get on the A-Train with these communication tips from Sam Horn's book Talking on Eggshells.