
Ep. 6 - Observability and Agents in the AI Era with Abdul Wassay Syed & Gillian Hewett
The Observability Podcast · Merchants Media
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Show Notes
Join Tim Higgins and Tony Davis as they welcome Abdul Wasseh and Jillian Hewitt from Cloud Intelligent, an AWS consulting partner that's helping companies navigate the complex world of cloud observability and AI compliance.
In this episode, discover how traditional observability practices are being revolutionized by AI agents that can monitor, analyze, and even judge other AI systems. Learn about the critical Foundation Technical Review (FTR) process that gets your products on AWS Marketplace, and why most companies misunderstand AWS monitoring responsibilities.
Abdul and Jillian share insights from their work with major compliance frameworks (SOC2, HIPAA, NIST) and reveal how FinOps strategies can prevent costly cloud spending surprises. Plus, get an exclusive preview of Scout AI's groundbreaking "agentic factory" - featuring seven specialized AI agents including "The Critic," who ensures ISO 42K compliance by judging the behavior and trustworthiness of other AI agents.