Episode 30: Measuring Your Trust with Natalie Doyle Oldfield
TRUST. It affects your topline, your bottom line, and everything in between. It seems like a nebulous concept, but my guest, Natalie Oldfield has developed The Client Trust Index™. This tool gives you proven, objective data that helps you make decisions,
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Show Notes
TRUST. It affects your topline, your bottom line, and everything in between. It seems like a nebulous concept, but my guest, Natalie Oldfield has developed The Client Trust Index™. This tool gives you proven, objective data that helps you make decisions, improve your customer experience, increase retention, and deepen relationships. We talk about how she transitioned from CMO, and her journey to becoming a world-renowned Trust Expert.