The Key to Negotiating and Resolving Conflict – Kwame Christian, American Negotiation Institute
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Show Notes
Do you get pissed off when someone says something that goes against your values?
Do you believe that negotiation is all about winning and getting the best of the other guy?
And is calling someone out the best way to make positive change?
Kwame Christian is the Director of the American Negotiation Institute which means he knows a thing or two about resolving conflicts and finding solutions. Today he’s going to share some basic tips that will help us navigate challenges online, at home, at work, and in our neighborhood.
In this interview:
How to approach difficult conversations
“We’re always negotiating.”
Why most conversations are doomed to fail
The 3 main goals of any negotiation
Why negotiations are 90% ego or emotionally driven
Plus:
Calling out vs calling in
Why “calling out” typically backfires
Virtue signaling and performing instead of persuading
What to do if you’re actually trying to inspire change
What’s the number one goal of power?
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