#22: Building Culture & Creating Memorable Hotels | with Bashar Wali
Bashar Wali joins the show to talk about building culture and how independent hoteliers can stand out and be memorable.
The Modern Hotelier · David Millili & Steve Carran
Audio is streamed directly from the publisher (pdcn.co) as published in their RSS feed. Play Podcasts does not host this file. Rights-holders can request removal through the copyright & takedown page.
Show Notes
Most things in life are either memorable or forgettable.
Which one is your hotel?
How can you stand out from the crowd and be memorable?
Bashar Wali, the Founder and CEO of This Assembly & Practice Hospitality, has some great insights on how independent Hoteliers can stand out. He joins the show to talk about:
- How a good internal culture is the key to providing great guest experiences
- The importance of being a "memorable" hotel (and how you can be memorable)
- Why being "you", having a thing that you own, and being unapologetic about it, is the way to stand out
- His infatuation with water pressure
- Why hospitality isn't rocket science
- How emotional intelligence is important for providing a "luxury" experience.
The Modern Hotelier is presented by Stayflexi
Produced, edited, and published by Make More Media
For full show notes and more info, head to: https://themodernhotelier.com/episode/22