#176: Inside Hospitality's Virtual Technician | with Will Gilbert
The Modern Hotelier · David Millili & Steve Carran
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Show Notes
Today, we sit down with Will Gilbert, co-founder of Bodhi, a groundbreaking platform transforming hotel operations through AI, automation, and integration.
With over 25 years of system integration experience, Will shares how Bodhi acts like a virtual technician, working 24/7 to ensure every device in a hotel—regardless of brand—is functioning flawlessly. From a universal guest app that requires no downloads to a powerful AI "Super Agent" processing hundreds of thousands of data points every second, Bodhi is solving problems hotels didn’t even know they had.
We dive into:
- The challenges of integration and how Bodhi stays one step ahead
- How AI is actually being used—no fluff, just function
- The power of real-time data across lighting, HVAC, locks, and PMS systems
- Their new innovations debuting at HITEC (hint: three layers of AI!)
- Why the guest experience starts before they even speak up
Watch the FULL EPISODE on YouTube: https://youtu.be/-eapkMzXYrQ
This episode is sponsored by Bodhi: https://www.gobodhi.com/
Join the conversation on today's episode on The Modern Hotelier LinkedIn page
The Modern Hotelier is produced, edited, and published by Make More Media
Links:
Will on LinkedIn: https://www.linkedin.com/in/will-gilbert-0348586/
Bodhi: https://www.gobodhi.com/
For full show notes head to: https://themodernhotelier.com/episode/176
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Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil.